Bug 114005 - Quickcam Hotplug detection failed
Summary: Quickcam Hotplug detection failed
Status: RESOLVED FIXED
Alias: None
Product: SUSE LINUX 10.0
Classification: openSUSE
Component: Hotplug (show other bugs)
Version: unspecified
Hardware: i686 SuSE Linux 10.0
: P5 - None : Normal
Target Milestone: ---
Assignee: Greg Kroah-Hartman
QA Contact: E-mail List
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2005-08-29 23:47 UTC by John Hillier
Modified: 2005-10-25 05:38 UTC (History)
1 user (show)

See Also:
Found By: Other
Services Priority:
Business Priority:
Blocker: ---
Marketing QA Status: ---
IT Deployment: ---

Attachments
hwinfo see line 51. (31.77 KB, text/plain)
2005-09-01 23:26 UTC, John Hillier 		Details
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Description John Hillier 2005-08-29 23:47:57 UTC 
The Logitech Quickcam Orbit is improperly identified as a Logitech USB mouse.
Also noticed that there is no available driver included with the distribution
for Logitech Quickcam devices which requires consumers to search online for a
compatible driver. It would be beneficial for Novell to include support for such
devices.
Comment 1 Greg Kroah-Hartman 2005-08-31 17:58:39 UTC 
What does /proc/bus/usb/devices show with the quickcam plugged in?
Comment 2 John Hillier 2005-09-01 04:46:17 UTC 
(In reply to comment #1)
> What does /proc/bus/usb/devices show with the quickcam plugged in?

Nothing, it's blank. Also just to clarify the bug is with SUSE Linux 9.3.
Appoligize for any confusion but there is no option in the bug report drop down
menu for SUSE Linux 9.3 though I was able to add it under "OS" as indicated in
the original bug report.
Comment 3 Greg Kroah-Hartman 2005-09-01 16:22:37 UTC 
It's blank?  That means no usb controller drivers are loaded at all.

Can you attach the output of running 'hwinfo' as root?

Also, can you try the 10 beta?  That would be your best bet...
Comment 4 John Hillier 2005-09-01 23:26:56 UTC 
Created attachment 48546 [details]
hwinfo see line 51.

hwinfo output verifies Logitech Quickcam Orbit identified which but not the
camera is non-functional.
Comment 5 Greg Kroah-Hartman 2005-10-06 17:07:30 UTC 
Please reopen this if it fails on 10.0
Comment 6 Greg Kroah-Hartman 2005-10-06 17:08:07 UTC 
Please reopen this if it fails on 10.0
Comment 7 John Hillier 2005-10-24 00:02:24 UTC 
(In reply to comment #5)
> Please reopen this if it fails on 10.0
> 

Using GnomeMeeting on SUSE Linux 10.0 the Logitech Quickcam Orbit camera L.E.D. is active but the display with in GnomeMeeting is blank (grey) so no visual is possible. I ran lsmod in the workstation terminal and verified pwc module is included with SUSE Linux 10.0 Linux kernel 2.6.13. Is there something else required by Novell customers to get the camera to function properly with this module?
Comment 8 John Hillier 2005-10-24 00:04:54 UTC 
bug reopened as not resolved with SUSE Linux 10.0
Comment 9 John Hillier 2005-10-25 05:38:01 UTC 
Ignore previous post as issue not related. As such opened seperate bug.