Bug 1155032 - ucsi_acpi error messages
ucsi_acpi error messages
Status: RESOLVED WORKSFORME
Classification: openSUSE
Product: openSUSE Tumbleweed
Classification: openSUSE
Component: Kernel
Current
x86-64 SUSE Other
: P5 - None : Major (vote)
: ---
Assigned To: openSUSE Kernel Bugs
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Reported: 2019-10-24 19:33 UTC by Michael Hirmke
Modified: 2021-02-15 20:52 UTC (History)
7 users (show)

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Description Michael Hirmke 2019-10-24 19:33:01 UTC
Starting with the latest Tumbleweed snapshot 20191022 (kernel 5.3.6-1-default) I get

kernel: ucsi_acpi USBC000:00: ucsi_ack: failed
kernel: ucsi_acpi USBC000:00: PPM init failed (-110)

in my logs during system boot.

Besides that, the thunderbolt controller no longer shows up in fwupdmgr.

System is a DELL XPS 13 9370 with a CalDigit thunderbolt docking station.
Comment 1 Michael Hirmke 2019-10-25 19:49:53 UTC
The error messages disappeared after installing the latest boltd update from today's Tumbleweed snapshot.
In "fwupdmgr devices" the Thunderbolt controller is visible again.
"fwupdmgr get-updates" still doesn't show an entry for it, though:

---------------------
$ fwupdmgr get-updates
No upgrades for System Firmware, current is 0.1.11.1: 0.1.11.1=same, 0.1.10.0=older, 0.1.9.0=older, 0.1.8.1=older, 0.1.6.3=older
---------------------
Comment 2 Jiri Slaby 2019-11-01 08:26:23 UTC
(In reply to Michael Hirmke from comment #0)
> Starting with the latest Tumbleweed snapshot 20191022 (kernel
> 5.3.6-1-default) I get
> 
> kernel: ucsi_acpi USBC000:00: ucsi_ack: failed
> kernel: ucsi_acpi USBC000:00: PPM init failed (-110)
> 
> in my logs during system boot.

So what was the previous (working) kernel?

(In reply to Michael Hirmke from comment #1)
> The error messages disappeared after installing the latest boltd update from
> today's Tumbleweed snapshot.


You mean the messages from the kernel above?

Does fwupdmgr see the controller in older kernels?
Comment 3 Michael Hirmke 2019-11-01 10:02:47 UTC
(In reply to Jiri Slaby from comment #2)
> (In reply to Michael Hirmke from comment #0)
> > Starting with the latest Tumbleweed snapshot 20191022 (kernel
> > 5.3.6-1-default) I get
> > 
> > kernel: ucsi_acpi USBC000:00: ucsi_ack: failed
> > kernel: ucsi_acpi USBC000:00: PPM init failed (-110)
> > 
> > in my logs during system boot.
> 
> So what was the previous (working) kernel?

5.3.5-1

> 
> (In reply to Michael Hirmke from comment #1)
> > The error messages disappeared after installing the latest boltd update from
> > today's Tumbleweed snapshot.
> 
> 
> You mean the messages from the kernel above?

Yes.

> 
> Does fwupdmgr see the controller in older kernels?

Yes.
I was able to update the controller via fwupdmgr.
But: I am not sure, when this problem started, because I don't check for updates regularily.
Comment 4 Michael Hirmke 2020-02-01 11:13:25 UTC
The thunderbolt controller still doesn't show up in fwupdmgr - so it couldn't have been updated for a long time now.
Because of a few problems I have with my thunderbolt ports, I suspect that an update would be necessary, though.

I still get messages like

kernel: ucsi_acpi USBC000:00: PPM NOT RESPONDING
kernel: ucsi_acpi USBC000:00: con2: failed to register alternate modes
...
Comment 5 Miroslav Beneš 2020-05-20 11:10:18 UTC
Michael, does it still happen with 5.6.* kernel in TW?

Oliver, Nicolas, could you take a look, please?
Comment 6 Michael Hirmke 2020-05-20 12:00:49 UTC
(In reply to Miroslav Beneš from comment #5)
> Michael, does it still happen with 5.6.* kernel in TW?
> 
> Oliver, Nicolas, could you take a look, please?

The error messages are gone with 5.6.x.
The thunderbolt controller still doesn't show up in fwupdmgr, though.
Comment 7 Miroslav Beneš 2020-05-21 07:01:12 UTC
Good.

Let me CC someone who might know something about fwupd package. Dominique, are you the correct person?
Comment 8 Michael Hirmke 2021-02-15 20:52:23 UTC
Problem vanished sometimes ago.