Bugzilla – Bug 116412
Installation hangs at timezone settings
Last modified: 2006-01-10 14:20:06 UTC
SUSE RC1 installation hangs at the timezone settings dialog, just after system analysis is performed and new installation is selected. This happens with a new Acer TravelMate 4651LMi. The problem occurs with ACPI enabled, as well as disabled. Steps to reproduce: Start installation of SUSE 10 RC1. Follow the installation instructions up to the timezone settings dialog. Actual results: The system hangs (keyboard and mouse do not respond). Expected results: The installation process should continue.
Could you, please, try to get and attach YaST logs? http://www.opensuse.org/Bug_Reporting_FAQ#YaST Thanks
Created attachment 49577 [details] YaST logs
Thanks for logs, it seems that the hardware probing is somehow broken, could you, please try to attach the full input of the command `/usr/sbin/hwinfo` on that system? (Try to switch to the console). lslezak: yast2-tune, hwinfo.ycp, buildHwTree(), line 152
Created attachment 49580 [details] Output from /usr/sbin/hwinfo
I don't know if this is of any help to you, but I previously had to install SUSE 9.3 with ACPI disabled.
Yes, sure, I helps. So, please, try to boot to the installation with ACPI off whether it also hangs there. Thanks.
I have already tested with ACPI off as well, and the same thing happens there.
It seems that the problem is in kernel or it's HW related, hwinfo.ycp is OK (error in log "clients/hwinfo.ycp:152 SCR::Dir() failed" is not fatal, the module tries to get all nested atributes which not all devices have, in that case it fails).
Myself, I'd suspect some problems in X related to the time changing suddenly. We've had problems with doubleclick and screen blanking in the past. Egbert, what do you think?
FYI, it freezes just after the time settings dialog is displayed, but I never get any chance to edit the time settings (i.e. no sudden time changes have been made).
The Xserver used to be allergic to the time being set backwards. This used to create the stranges effects. Today we only take time deltas and only if they are >0. This may however theoreticall still cause problems when the time is set forward in big steps. I cannot think of such a scenario where this would be the case right now and mself have never observed such problems so far. It would be interesting to know how the timezone had been changed.
Is this still a problem with 10.0 final?
No info for a few weeks -> closing. Please reopen if you still have a problem with 10.0 final.