Bug 116996 - Kernel update breaks USB support
Summary: Kernel update breaks USB support
Status: RESOLVED FIXED
Alias: None
Product: SUSE LINUX 10.0
Classification: openSUSE
Component: Kernel (show other bugs)
Version: RC 1
Hardware: x86 All
: P5 - None : Normal
Target Milestone: ---
Assignee: Hubert Mantel
QA Contact: E-mail List
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2005-09-14 15:11 UTC by Brent Selch
Modified: 2005-09-27 11:28 UTC (History)
0 users

See Also:
Found By: Other
Services Priority:
Business Priority:
Blocker: ---
Marketing QA Status: ---
IT Deployment: ---


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description Brent Selch 2005-09-14 15:11:33 UTC
Kernel update applied via YOU during installation causes USB to stop
functioning. Cannot complete installation.
Comment 1 Olaf Kirch 2005-09-14 18:01:40 UTC
Hm, that's somewhat vague - exactly what stopped working?  Does the
machine crash? Or are you just unable to use certain usb devices? Please
provide the boot.msg file and hwinfo output.

Without a minimum of information we will not be able to do anything
useful with this report.
Comment 2 Brent Selch 2005-09-14 18:07:58 UTC
Sorry about the vagueness. When installing RC1, everything seems to proceed
properly through the point where YOU can be run. One of the updates listed is a
kernel update. After installing this update, the installer asks to reboot, and
upon reboot, USB devices no longer function as well as network devices. As I
only have access to a USB keyboard/mouse, I am unable to continue the installation. 

I am unable to get the boot.msg and hwinfo for you, as the keyboard and mouse do
not work. 
Comment 3 Olaf Kirch 2005-09-15 10:02:50 UTC
I don't know much about that update kernel for RC1; but I suggest trying 
with RC2 (or whatever the latest available release candidate is) 
 
(BTW there's an easy way to capture info even without keyboard etc - 
boot a working kernel; add these lines to /etc/init.d/boot.local: 
 
/sbin/dmesg > /tmp/boot.log 
/usr/sbin/hwinfo > /tmp/hwinfo 
 
then boot the broken kernel. 
Comment 4 Brent Selch 2005-09-15 12:32:20 UTC
RC1 is the latest publicly available RC. I've reinstalled without the kernel
update, and everything seems fine. I'll try the tip above later today with the
new kernel.
Comment 5 Hubert Mantel 2005-09-27 11:28:50 UTC
I will assume this one is fixed. Feel free to re-open if you encounter the
problem again.