Bugzilla – Bug 117948
Suse 10 RC.1 won't reboot on HP ZE2113US laptop
Last modified: 2005-10-16 14:36:06 UTC
When you try to reboot Suse 10 RC.1 it fails & you get a blank screen on the HP ZE2113US laptop.
(In reply to comment #0) > When you try to reboot Suse 10 RC.1 it fails & you get a blank screen on the HP > ZE2113US laptop. There is nothing like "Suse 10". Please use at least the corret product name.
Could you, please, try to describe the problem a little bit closer? How did you try to reboot the laptop? What is the last action the laptop did before it died? What was on the screen before it died? Is this problem reproducible? Does it hang everytime you try to reboot? Could you, please, attach /var/log/messages file? Any other additional information? Thanks
Reply via mail: =============== Q: Could you, please, try to describe the problem a little bit closer? Q: How did you try to reboot the laptop? A: Yes Q: What is the last action the laptop did before it died? A: It would freeze, either with a green striped black screen or a blank screen. The only way to restart was to disconnect the power and the battery. Q: What was on the screen before it died? A: The shutdown messages from Suse Linux 10 RC.1 Q: Is this problem reproducible? Does it hang everytime you try to reboot? A: Yes Q: Could you, please, attach /var/log/messages file? A: --- cut --- Sep 19 22:48:22 g smpppd[7383]: terminating on signal 15 Sep 19 22:48:22 g sshd[7393]: Received signal 15; terminating. Sep 19 22:48:23 g kernel: Kernel logging (proc) stopped. Sep 19 22:48:23 g kernel: Kernel log daemon terminating. Sep 19 22:48:24 g syslog-ng[4404]: syslog-ng version 1.6.5 going down Sep 20 11:36:44 g syslog-ng[5652]: syslog-ng version 1.6.5 starting Sep 20 11:36:49 g kernel: klogd 1.4.1, log source = /proc/kmsg started. Sep 20 11:36:49 g syslog-ng[5652]: Changing permissions on special file /dev/xconsole Sep 20 11:36:49 g syslog-ng[5652]: Changing permissions on special file /dev/tty10 Sep 20 11:36:49 g kernel: ndiswrapper: unsupported module, tainting kernel. Sep 20 11:36:49 g kernel: ndiswrapper version 1.1 loaded (preempt=no,smp=no) Sep 20 11:36:49 g kernel: ndiswrapper: driver bcmwl5 (Broadcom,02/11/2005, 3.100.64.0) loaded Sep 20 11:36:49 g kernel: ACPI: PCI Interrupt Link [LNKE] disabled and referenced, BIOS bug. Sep 20 11:36:49 g kernel: ACPI: PCI Interrupt Link [LNKE] enabled at IRQ 11 Sep 20 11:36:49 g kernel: ACPI: PCI interrupt 0000:05:02.0[A] -> GSI 11 (level, low) -> IRQ 11 Sep 20 11:36:49 g kernel: ndiswrapper: using irq 11 Sep 20 11:36:49 g kernel: wlan0: ndiswrapper ethernet device 00:90:4b:f2:e3:e1 using driver bcmwl5, configuration file 14E4:4318:103C:1355.5.conf Sep 20 11:36:49 g kernel: wlan0: encryption modes supported: WEP, WPA with TKIP, WPA with AES/CCMP Sep 20 11:36:49 g kernel: lp: driver loaded but no devices found Sep 20 11:36:49 g kernel: Capability LSM initialized Sep 20 11:36:49 g kernel: ieee1394: Initialized config rom entry `ip1394' Sep 20 11:36:49 g kernel: ieee1394: raw1394: /dev/raw1394 device initialized Sep 20 11:36:49 g kernel: video1394: Installed video1394 module Sep 20 11:36:49 g kernel: NET: Registered protocol family 10 Sep 20 11:36:49 g kernel: Disabled Privacy Extensions on device c033d600(lo) Sep 20 11:36:49 g kernel: IPv6 over IPv4 tunneling driver Sep 20 11:36:49 g kernel: ip6_tables: (C) 2000-2002 Netfilter core team Sep 20 11:36:49 g kernel: ip_tables: (C) 2000-2002 Netfilter core team Sep 20 11:36:49 g kernel: ip_conntrack version 2.1 (3063 buckets, 24504 max) - 248 bytes per conntrack Sep 20 11:36:49 g kernel: ACPI: PCI Interrupt Link [LNKD] enabled at IRQ 11 Sep 20 11:36:49 g kernel: ACPI: PCI interrupt 0000:00:13.2[A] -> GSI 11 (level, low) -> IRQ 11 Sep 20 11:36:49 g kernel: ehci_hcd 0000:00:13.2: EHCI Host Controller Sep 20 11:36:49 g kernel: ehci_hcd 0000:00:13.2: irq 11, pci mem 0xc0002000 Sep 20 11:36:49 g kernel: ehci_hcd 0000:00:13.2: new USB bus registered, assigned bus number 1 Sep 20 11:36:49 g kernel: ehci_hcd 0000:00:13.2: USB 2.0 initialized, EHCI 1.00, driver 10 Dec 2004 Sep 20 11:36:49 g kernel: hub 1-0:1.0: USB hub found Sep 20 11:36:49 g kernel: hub 1-0:1.0: 8 ports detected Sep 20 11:36:49 g kernel: ohci_hcd: 2004 Nov 08 USB 1.1 'Open' Host Controller (OHCI) Driver (PCI) Sep 20 11:36:49 g kernel: ACPI: PCI interrupt 0000:00:13.0[A] -> GSI 11 (level, low) -> IRQ 11 Sep 20 11:36:49 g kernel: ohci_hcd 0000:00:13.0: OHCI Host Controller Sep 20 11:36:49 g kernel: ohci_hcd 0000:00:13.0: irq 11, pci mem 0xc0000000 Sep 20 11:36:49 g kernel: ohci_hcd 0000:00:13.0: new USB bus registered, assigned bus number 2 Sep 20 11:36:49 g kernel: hub 2-0:1.0: USB hub found Sep 20 11:36:49 g kernel: hub 2-0:1.0: 4 ports detected Sep 20 11:36:49 g kernel: Linux agpgart interface v0.100 (c) Dave Jones Sep 20 11:36:49 g kernel: ACPI: PCI interrupt 0000:00:13.1[A] -> GSI 11 (level, low) -> IRQ 11 Sep 20 11:36:49 g kernel: ohci_hcd 0000:00:13.1: OHCI Host Controller Sep 20 11:36:49 g kernel: ohci_hcd 0000:00:13.1: irq 11, pci mem 0xc0001000 Sep 20 11:36:49 g kernel: ohci_hcd 0000:00:13.1: new USB bus registered, assigned bus number 3 Sep 20 11:36:49 g kernel: hub 3-0:1.0: USB hub found Sep 20 11:36:49 g kernel: hub 3-0:1.0: 4 ports detected Sep 20 11:36:49 g kernel: usb 2-1: new low speed USB device using ohci_hcd and address 2 Sep 20 11:36:49 g kernel: usb 3-1: new full speed USB device using ohci_hcd and address 2 Sep 20 11:36:49 g kernel: st: Version 20041025, fixed bufsize 32768, s/g segs 256 Sep 20 11:36:49 g kernel: ACPI: PCI interrupt 0000:00:14.5[B] -> GSI 10 (level, low) -> IRQ 10 Sep 20 11:36:49 g kernel: BIOS EDD facility v0.16 2004-Jun-25, 1 devices found Sep 20 11:36:49 g kernel: Linux Kernel Card Services Sep 20 11:36:49 g kernel: options: [pci] [cardbus] [pm] Sep 20 11:36:49 g kernel: ACPI: PCI interrupt 0000:05:09.0[A] -> GSI 10 (level, low) -> IRQ 10 Sep 20 11:36:49 g kernel: Yenta: CardBus bridge found at 0000:05:09.0 [103c:3091] Sep 20 11:36:49 g kernel: Yenta: ISA IRQ mask 0x00e8, PCI irq 10 Sep 20 11:36:49 g kernel: Socket status: 30000006 Sep 20 11:36:49 g kernel: cdrom: open failed. Sep 20 11:36:49 g kernel: 8139too Fast Ethernet driver 0.9.27 Sep 20 11:36:49 g kernel: ACPI: PCI Interrupt Link [LNKC] enabled at IRQ 10 Sep 20 11:36:49 g kernel: ACPI: PCI interrupt 0000:05:00.0[A] -> GSI 10 (level, low) -> IRQ 10 Sep 20 11:36:49 g kernel: eth0: RealTek RTL8139 at 0xd95aa000, 00:c0:9f:aa:34:23, IRQ 10 Sep 20 11:36:49 g kernel: eth0: Identified 8139 chip type 'RTL-8100B/8139D' Sep 20 11:36:49 g kernel: Disabled Privacy Extensions on device d4b2d400(sit0) Sep 20 11:36:51 g kernel: cdc_acm 3-1:1.1: ttyACM0: USB ACM device Sep 20 11:36:51 g kernel: usbcore: registered new driver cdc_acm Sep 20 11:36:51 g kernel: drivers/usb/class/cdc-acm.c: v0.23:USB Abstract Control Model driver for USB modems and ISDN adapters Sep 20 11:36:51 g kernel: usbcore: registered new driver hiddev Sep 20 11:36:51 g kernel: input: USB HID v1.10 Mouse [Topro USB Mouse] on usb-0000:00:13.0-1 Sep 20 11:36:51 g kernel: usbcore: registered new driver usbhid Sep 20 11:36:51 g kernel: drivers/usb/input/hid-core.c: v2.01:USB HID core driver Sep 20 11:36:53 g hpiod: 0.8.8 accepting connections at 1024... Sep 20 11:36:55 g cardmgr[6126]: watching 1 socket Sep 20 11:36:55 g kernel: cs: IO port probe 0xc00-0xcff: excluding 0xc00-0xc07 0xc10-0xc17 0xc50-0xc57 0xc68-0xc6f 0xcd0-0xcdf Sep 20 11:36:55 g kernel: cs: IO port probe 0x820-0x8ff: excluding 0x878-0x87f Sep 20 11:36:55 g kernel: cs: IO port probe 0x800-0x80f: clean. Sep 20 11:36:55 g kernel: cs: IO port probe 0x3e0-0x4ff: clean. Sep 20 11:36:55 g kernel: cs: IO port probe 0x100-0x3af: clean. Sep 20 11:36:55 g kernel: cs: IO port probe 0xa00-0xaff: clean. Sep 20 11:36:59 g kernel: eth0: link down Sep 20 11:36:59 g kernel: NET: Registered protocol family 17 Sep 20 11:37:07 g kdm: :0[6391]: pam_unix2: session started for user joel, service xdm-np Sep 20 11:37:09 g kernel: eth0: no IPv6 routers present Sep 20 11:37:10 g mDNSResponder: Duplicate registration of DNS for domain . Sep 20 11:37:10 g mDNSResponder: Duplicate registration of DNS for domain . Sep 20 11:37:11 g /usr/sbin/cron[6796]: (CRON) STARTUP (V5.0) Sep 20 11:37:12 g hcid[6828]: Bluetooth HCI daemon Sep 20 11:37:12 g kernel: Bluetooth: Core ver 2.7 Sep 20 11:37:12 g kernel: NET: Registered protocol family 31 Sep 20 11:37:12 g kernel: Bluetooth: HCI device and connection manager initialized Sep 20 11:37:12 g kernel: Bluetooth: HCI socket layer initialized Sep 20 11:37:12 g kernel: load_module: err 0xffffffef (dont worry) Sep 20 11:37:12 g kernel: load_module: err 0xffffffef (dont worry) Sep 20 11:37:12 g kernel: Bluetooth: L2CAP ver 2.7 Sep 20 11:37:12 g kernel: Bluetooth: L2CAP socket layer initialized Sep 20 11:37:12 g kernel: load_module: err 0xffffffef (dont worry) Sep 20 11:37:12 g kernel: Bluetooth: HIDP (Human Interface Emulation) ver 1.1 Sep 20 11:37:12 g hidd[6852]: Bluetooth HID daemon Sep 20 11:37:12 g sdpd[6832]: Bluetooth SDP daemon Sep 20 11:37:12 g hcid[6828]: Can't read PIN file /etc/bluetooth/pin: Success (0) Sep 20 11:37:12 g kernel: Bluetooth: RFCOMM ver 1.5 Sep 20 11:37:12 g kernel: Bluetooth: RFCOMM socket layer initialized Sep 20 11:37:12 g kernel: Bluetooth: RFCOMM TTY layer initialized Sep 20 11:37:12 g kernel: Bluetooth: BNEP (Ethernet Emulation) ver 1.2 Sep 20 11:37:12 g kernel: Bluetooth: BNEP filters: protocol multicast Sep 20 11:37:12 g pand[6871]: Bluetooth PAN daemon version 2.15 Sep 20 11:37:12 g dund[6873]: Bluetooth DUN daemon version 2.15 Sep 20 11:37:13 g kernel: Non-volatile memory driver v1.2 Sep 20 11:37:15 g kernel: wlan0: no IPv6 routers present Sep 20 11:37:21 g smpppd[6990]: smpppd version 1.58 started Sep 20 11:37:22 g sshd[7059]: Server listening on :: port 22. Sep 20 11:37:22 g kernel: ACPI: AC Adapter [ACAD] (on-line) Sep 20 11:37:23 g kernel: ACPI: Battery Slot [BAT1] (battery present) Sep 20 11:37:23 g kernel: ACPI: Power Button (FF) [PWRF] Sep 20 11:37:23 g kernel: ACPI: Sleep Button (CM) [SLPB] Sep 20 11:37:23 g kernel: ACPI: Lid Switch [LID] Sep 20 11:37:23 g kernel: ACPI: CPU0 (power states: C1[C1] C2[C2]) Sep 20 11:37:23 g kernel: ACPI: Processor [CPU0] (supports 8 throttling states) Sep 20 11:37:23 g kernel: ACPI: Thermal Zone [THRM] (51 C) Sep 20 11:37:24 g kernel: powernow-k8: Found 1 AMD Athlon 64 / Opteron processors (version 1.00.09e) Sep 20 11:37:24 g kernel: powernow-k8: 0 : fid 0x8 (1600 MHz), vid 0x8 (1350 mV) Sep 20 11:37:24 g kernel: powernow-k8: 1 : fid 0x0 (800 MHz), vid 0x13 (1075 mV) Sep 20 11:37:24 g kernel: cpu_init done, current fid 0x8, vid 0x8 Sep 20 11:37:24 g rcpowersaved: enter 'powernow_k8' into POWERSAVE_CPUFREQD_MODULE in /etc/sysconfig/powersave/cpufreq. Sep 20 11:37:24 g rcpowersaved: this will speed up starting powersaved and avoid unnecessary warnings in syslog. Sep 20 11:37:24 g kernel: drivers/usb/serial/usb-serial.c: USB Serial support registered for Generic Sep 20 11:37:24 g kernel: usbcore: registered new driver usbserial_generic Sep 20 11:37:24 g kernel: usbcore: registered new driver usbserial Sep 20 11:37:24 g kernel: drivers/usb/serial/usb-serial.c: USB Serial Driver core v2.0 Sep 20 11:37:24 g SuSEfirewall2: Warning: ip6tables does not support state matching. Extended IPv6 support disabled. Sep 20 11:37:24 g SuSEfirewall2: Setting up rules from /etc/sysconfig/SuSEfirewall2 ... Sep 20 11:37:28 g SuSEfirewall2: Firewall rules successfully set Sep 20 11:38:07 g gconfd (joel-7567): starting (version 2.10.0), pid 7567 user 'joel' Sep 20 11:38:07 g gconfd (joel-7567): Resolved address "xml:readonly:/etc/opt/gnome/gconf/gconf.xml.mandatory" to a read-only configuration source at position 0 Sep 20 11:38:07 g gconfd (joel-7567): Resolved address "xml:readwrite:/home/joel/.gconf" to a writable configuration source at position 1 Sep 20 11:38:07 g gconfd (joel-7567): Resolved address "xml:readonly:/etc/opt/gnome/gconf/gconf.xml.defaults" to a read-only configuration source at position 2 --- cut --- Q: Any other additional information? A: When we started Suse Linux 10 RC.1 the first time we got a power management failure notice which might have something to do with the problem. .... Reassigning to the maintainer of acpid -> trenn@suse.de.
Created attachment 51405 [details] YaST2 logs
We opened the attachment with the default file roller and when we reboot it now hangs on a light blue screen with faint vertical lines rather than the black screen with green vertical lines. However, we still can't reboot. Note: This only applies to the HP ZE2113US laptop (desktop midtower reboots OK). We will be demonstrating SUSE Linux 10 on this laptop at Raincoast 2005, http://www.raincoast.info , this weekend & had hoped to have this problem fixed or the final product we ordered on 22 Sep 2005, order #106736845, FedEx'd to us before this weekend.
I expect this to be duplicate. Please test the patch there or wait until Pavel has commited it to the 10.0 branch. Please reopen if it does not help. *** This bug has been marked as a duplicate of 118997 ***