Bug 1211934 - Unable to install Dell server
Summary: Unable to install Dell server
Status: RESOLVED NORESPONSE
Alias: None
Product: PUBLIC SUSE Linux Enterprise Desktop 15 SP4
Classification: openSUSE
Component: Installation (show other bugs)
Version: SLES15SP4-MaintUpd
Hardware: Other Other
: P5 - None : Normal
Target Milestone: ---
Assignee: E-mail List
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Reported: 2023-06-01 23:54 UTC by Fabian Medina
Modified: 2023-06-12 09:57 UTC (History)
1 user (show)

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Attachments
Input/Output error raid H755 (409.93 KB, application/x-xz)
2023-06-01 23:54 UTC, Fabian Medina
Details

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Description Fabian Medina 2023-06-01 23:54:04 UTC
Created attachment 867359 [details]
Input/Output error raid H755

It is a poweredge R750 server, after using the parameter dud=1 with the extra driver disk, when trying to install it sends an error and cannot continue.
Comment 1 Stefan Hundhammer 2023-06-05 13:57:26 UTC
Fabian, it's nice that you attached y2logs right away; yet what is totally missing is a description what you tried to do, and what happened. Just random snippets of information are not anything that we can work with.

Please read

  https://en.opensuse.org/openSUSE:How_to_Write_a_Good_Bugreport

and add that information.

Also, you mention a DUD; that can contain anything. What kind of DUD is that? Where did you get it? Was it an official one from SUSE? Or did you build it yourself? What target distro version was it made for?
Comment 2 Lukas Ocilka 2023-06-05 14:29:35 UTC
Also please check your hardware, I've found these in logs...

messages
kernel: [   22.828899][   C74] blk_update_request: I/O error, dev sdd, sector 630656 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 0

linuxrc.log (after DUD)
modprobe: ERROR: could not insert 'edd': No such device
insmod: ERROR: could not insert module /modules/powernow-k8.ko.zst: No such device
insmod: ERROR: could not insert module /modules/acpi-cpufreq.ko.zst: No such device
insmod: ERROR: could not insert module /modules/ice.ko: Unknown symbol in module
insmod: ERROR: could not insert module /modules/bnxt_re.ko: Unknown symbol in module
insmod: ERROR: could not insert module /modules/ice.ko: Unknown symbol in module
insmod: ERROR: could not insert module /modules/bnxt_re.ko: Unknown symbol in module

18:22:44 <2>: error 37: Couldn't open file /var/adm/mount/content
18:22:44 <2>: error 37: Couldn't open file /var/adm/mount/repodata/repomd.xml
18:22:44 <2>: error 37: Couldn't open file /var/adm/mount/media.1/products
18:22:44 <2>: error 37: Couldn't open file /var/adm/mount/content
18:22:44 <2>: error 37: Couldn't open file /var/adm/mount/repodata/repomd.xml
18:22:44 <2>: error 37: Couldn't open file /var/adm/mount/media.1/products
18:22:44 <2>: error 37: Couldn't open file /var/adm/mount/content
18:22:44 <2>: error 37: Couldn't open file /var/adm/mount/repodata/repomd.xml
18:22:44 <2>: error 37: Couldn't open file /var/adm/mount/media.1/products
18:22:45 <2>: error 37: Couldn't open file /var/adm/mount/content
18:22:51 <2>: error 37: Couldn't open file /var/adm/mount/control.xml (ignored)
18:22:51 <2>: error 37: Couldn't open file /var/adm/mount/license.tar.gz (ignored)
18:22:51 <2>: error 37: Couldn't open file /var/adm/mount/media.1/info.txt (ignored)
18:22:51 <2>: error 37: Couldn't open file /var/adm/mount/part.info (ignored)
18:22:51 <2>: error 37: Couldn't open file /var/adm/mount/README.BETA (ignored)
18:22:51 <2>: error 37: Couldn't open file /var/adm/mount/autoinst.xml (ignored)
18:22:51 <2>: error 37: Couldn't open file /var/adm/mount/driverupdate
18:34:27 <2>: error 37: Couldn't open file /var/adm/mount/content
18:34:33 <2>: error 37: Couldn't open file /var/adm/mount/control.xml (ignored)
18:34:33 <2>: error 37: Couldn't open file /var/adm/mount/license.tar.gz (ignored)
18:34:33 <2>: error 37: Couldn't open file /var/adm/mount/media.1/info.txt (ignored)
18:34:33 <2>: error 37: Couldn't open file /var/adm/mount/part.info (ignored)
18:34:33 <2>: error 37: Couldn't open file /var/adm/mount/README.BETA (ignored)
18:34:33 <2>: error 37: Couldn't open file /var/adm/mount/autoinst.xml (ignored)
18:34:33 <2>: error 37: Couldn't open file /var/adm/mount/driverupdate

linuxrc.log/y2log
ZyppRepoURL: hd:/?device=/dev/sdb2
Found media device disk</dev/disk/by-id/usb-Kingston_DataTraveler_2.0_C86000BDBA11B0702A2AD6A5-0:0-part2[8,18]> in the mount table as /dev/sdb2
mounted /dev/sdb2 /var/adm/mount/AP_0xcW6ebh

Client /mounts/mp_0008/usr/share/YaST2/clients/inst_complex_welcome.rb failed with 'Input/output error @ io_fread - /var/adm/mount/AP_0xcW6ebh/Module-Legacy/repodata/repomd.xml' (Errno::EIO).

For me, this sounds like a broken media/DUD. Rather the hardware itself.
Comment 3 Stefan Hundhammer 2023-06-12 09:57:03 UTC
No feedback.

But then, it does look like a hardware problem with the installation USB stick; see comment #2.