Bug 1212553 - Dell Precision 3660 Hangs on boot
Summary: Dell Precision 3660 Hangs on boot
Status: NEW
Alias: None
Product: openSUSE Distribution
Classification: openSUSE
Component: Kernel (show other bugs)
Version: Leap 15.5
Hardware: Other Other
: P5 - None : Normal (vote)
Target Milestone: ---
Assignee: openSUSE Kernel Bugs
QA Contact: E-mail List
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Depends on:
Blocks:
 
Reported: 2023-06-21 02:24 UTC by Simon Lees
Modified: 2023-06-21 11:55 UTC (History)
1 user (show)

See Also:
Found By: ---
Services Priority:
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Blocker: ---
Marketing QA Status: ---
IT Deployment: ---

Attachments
hwinfo output (953.72 KB, text/plain)
2023-06-21 02:24 UTC, Simon Lees 		Details
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Description Simon Lees 2023-06-21 02:24:29 UTC 
Created attachment 867705 [details]
hwinfo output

After updating to Leap 15.5 my Dell Precision 3660 Hangs on boot before writing anything to /var/log/messages. If I boot with the previous Leap Kernel 5.14.21-150400.24.60-default to the command line everything seems to work fine.

the output of hwinfo from the working 15.4 kernel is attached i'm not sure what else I can provide.
Comment 1 Takashi Iwai 2023-06-21 05:46:09 UTC 
Very hard to know the culprit without a crash message.  A really blind shot is to disable the native graphics, i.e. pass nomodeset boot option, at first.
Comment 2 Takashi Iwai 2023-06-21 05:46:43 UTC 
Also, please try the kernel in OBS Kernel:SLE15-SP5 repo.  It's the build from the latest SLE15-SP5 git branch, and a bunch of bugs have been addressed there.
Comment 3 Simon Lees 2023-06-21 07:58:46 UTC 
It seems graphics related, the hang is still in the new kernel, but goes away if I configure the bios to use the onboard graphics. 

Interestingly I noticed that the hang happens before i'm prompted for the encryption key for the hard drive. I guess most people don't use an encrypted hard drive on there desktop.

For my current use cases I really don't need the nvidia card so i'm happy to stick with intel but i'm also happy to diagnose the issue further I probably have some usb->rs-232 converters somewhere so maybe I could capture more detail that way.
Comment 4 Takashi Iwai 2023-06-21 09:16:35 UTC 
Is it with nouveau driver, or with Nvidia binary driver?  For the former case, it's tough to debug, and for the latter case, we should escalate to Nvidia.
Comment 5 Simon Lees 2023-06-21 11:55:08 UTC 
(In reply to Takashi Iwai from comment #4)
> Is it with nouveau driver, or with Nvidia binary driver?  For the former
> case, it's tough to debug, and for the latter case, we should escalate to
> Nvidia.

I have been using the NVIDIA binary driver from the repos but at some point when debugging I might have also attempted to download and build the latest from their website.