Bugzilla – Bug 1212601
Cannot emerge from sleep
Last modified: 2023-09-12 22:31:20 UTC
Created attachment 867738 [details] dmesg file after hard reboot When my laptop enters Sleep (due to time elapsing or due to the screen being closed) ... then the laptop will not emerge from the sleep state ... the screen can be opened and/or the power button depressed ... but the laptop will not awake ... the only way of accessing the desktop is by a hard reset depressing the power button for some seconds ... I have attached the dmesg file ... thanks for your help
Please check with the latest kernel (6.3.9) in OBS Kernel:stable repo. Also, test with 6.4-rc7 in OBS Kernel:HEAD would be helpful, too.
(In reply to Takashi Iwai from comment #1) > Please check with the latest kernel (6.3.9) in OBS Kernel:stable repo. > Also, test with 6.4-rc7 in OBS Kernel:HEAD would be helpful, too. Takashi ... I'm sure you will laugh at me ... but I'm a bit worried about upgrading the kernel to Factory
If you can test anything new, please update the information. TW will switch to 6.4 kernel soon later in anyway, the test with 6.3.9 might be moot, though.
(In reply to Takashi Iwai from comment #3) > If you can test anything new, please update the information. > TW will switch to 6.4 kernel soon later in anyway, the test with 6.3.9 might > be moot, though. Thanks Takashi ... yesterday it seems to be fixed with 6.3.9-1-default ... much appreciate your help!
(In reply to Stuart Nettleton from comment #4) > (In reply to Takashi Iwai from comment #3) > > If you can test anything new, please update the information. > > TW will switch to 6.4 kernel soon later in anyway, the test with 6.3.9 might > > be moot, though. > > Thanks Takashi ... yesterday it seems to be fixed with 6.3.9-1-default ... > much appreciate your help! I wasn't correct on that its fixed :(
Do you mean that the problem still happens with 6.3.9 kernel? As we already moved to 6.4.x kernel, a test with the 6.4.x will be needed in anyway. Let's see.
(In reply to Takashi Iwai from comment #6) > Do you mean that the problem still happens with 6.3.9 kernel? > > As we already moved to 6.4.x kernel, a test with the 6.4.x will be needed in > anyway. Let's see. I've had issues with kernel 6.3.9-1-default (64-bit) but now not all the time ... much less ... I will let you know about 6.4.x kernel when its released in Tumbleweed
(In reply to Stuart Nettleton from comment #7) > (In reply to Takashi Iwai from comment #6) > > Do you mean that the problem still happens with 6.3.9 kernel? > > > > As we already moved to 6.4.x kernel, a test with the 6.4.x will be needed in > > anyway. Let's see. > > I've had issues with kernel 6.3.9-1-default (64-bit) but now not all the > time ... much less ... I will let you know about 6.4.x kernel when its > released in Tumbleweed Takashi, for information, this problem is still with me in kernel 6.4.3-1-default (64-bit)
So far there is no log indicating any crash or such, so it's really hard to judge what went wrong. Can you set up the kdump? When the problem happens, you may trigger the kdump manually via alt-sysrq-c, too.
(In reply to Takashi Iwai from comment #9) > So far there is no log indicating any crash or such, so it's really hard to > judge what went wrong. Can you set up the kdump? When the problem happens, > you may trigger the kdump manually via alt-sysrq-c, too. I've installed and activated kdump ... however I can't see when to use it ... once the laptop refuses to awaken then Alt-SysReq-c doesn't do anything ... all I can do is a hard reboot ... I imagine that its of no use doing a core dump after I re-login?
Did alt-sysrq-c work in the normal situation? i.e. kdump itself is working?
(In reply to Takashi Iwai from comment #11) > Did alt-sysrq-c work in the normal situation? i.e. kdump itself is working? Takashi ... seems to be all good now in latest kernel updates ...thanks for your help on this ... btw I couldn't get kdump and alt-sysrq-c to work for this issue