Bugzilla – Bug 1222980
unable to mount external hard drive passworded partitions
Last modified: 2024-04-20 15:59:13 UTC
I just updated a laptop with tumbleweed from 20240412(?) -> 20240415 and am now unable to mount partitions from an external hard drive that are password protected. Prior to update, the hard drive partitions mounted fine. The hard drive mounts fine on another laptop with tumbleweed 20240404. Another external hard drive without passworded partitions mounts fine. The error message displayed in KDE Dolphin is: > An error occurred while accessing 'primary', the system responded: An unspecified error has occurred: Object does not exist at path “/” From dmesg: [ 2425.775347] usb 2-2: new SuperSpeed USB device number 6 using xhci_hcd [ 2425.796192] usb 2-2: New USB device found, idVendor=0bc2, idProduct=ab34, bcdDevice= 1.00 [ 2425.796210] usb 2-2: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2425.796217] usb 2-2: Product: Backup+ Desk [ 2425.796222] usb 2-2: Manufacturer: Seagate [ 2425.796227] usb 2-2: SerialNumber: REDACTED [ 2425.801415] scsi host4: uas [ 2425.802387] scsi 4:0:0:0: Direct-Access Seagate Backup+ Desk 040B PQ: 0 ANSI: 6 [ 2425.804333] sd 4:0:0:0: Attached scsi generic sg2 type 0 [ 2425.804591] sd 4:0:0:0: [sdc] Spinning up disk... [ 2426.821920] ..........ready [ 2436.034993] sd 4:0:0:0: [sdc] 9767541167 512-byte logical blocks: (5.00 TB/4.55 TiB) [ 2436.035017] sd 4:0:0:0: [sdc] 2048-byte physical blocks [ 2436.035242] sd 4:0:0:0: [sdc] Write Protect is off [ 2436.035286] sd 4:0:0:0: [sdc] Mode Sense: 4f 00 00 00 [ 2436.035526] sd 4:0:0:0: [sdc] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA [ 2436.035758] sd 4:0:0:0: [sdc] Preferred minimum I/O size 512 bytes not a multiple of physical block size (2048 bytes) [ 2436.035773] sd 4:0:0:0: [sdc] Optimal transfer size 33553920 bytes not a multiple of physical block size (2048 bytes) [ 2436.101215] sdc: sdc1 sdc2 [ 2436.101539] sd 4:0:0:0: [sdc] Attached SCSI disk
I am not prompted to enter a password for the passworded partitions. I cannot control for the external hard drive types. The working drive shows up in dmesg as: [ 3752.689736] usb 2-2: new SuperSpeed USB device number 9 using xhci_hcd [ 3752.710936] usb 2-2: New USB device found, idVendor=0bc2, idProduct=2344, bcdDevice= 7.12 [ 3752.710948] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 3752.710953] usb 2-2: Product: Portable [ 3752.710956] usb 2-2: Manufacturer: Seagate [ 3752.710960] usb 2-2: SerialNumber: REDACTED [ 3752.714927] scsi host4: uas [ 3752.715604] scsi 4:0:0:0: Direct-Access Seagate Portable 0712 PQ: 0 ANSI: 6 [ 3752.718835] sd 4:0:0:0: Attached scsi generic sg2 type 0 [ 3759.382265] sd 4:0:0:0: [sdc] 7814037167 512-byte logical blocks: (4.00 TB/3.64 TiB) [ 3759.382279] sd 4:0:0:0: [sdc] 4096-byte physical blocks [ 3759.382523] sd 4:0:0:0: [sdc] Write Protect is off [ 3759.382530] sd 4:0:0:0: [sdc] Mode Sense: 53 00 00 08 [ 3759.383038] sd 4:0:0:0: [sdc] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA [ 3759.383262] sd 4:0:0:0: [sdc] Preferred minimum I/O size 4096 bytes [ 3759.383272] sd 4:0:0:0: [sdc] Optimal transfer size 33553920 bytes not a multiple of preferred minimum block size (4096 bytes) [ 3759.444075] sdc: sdc1 sdc2 [ 3759.444237] sd 4:0:0:0: [sdc] Attached SCSI disk
*** Bug 1223099 has been marked as a duplicate of this bug. ***
Fixed upstream: https://bugs.kde.org/show_bug.cgi?id=485507 Patch submitted: https://build.opensuse.org/request/show/1168931
*** Bug 1223159 has been marked as a duplicate of this bug. ***
(In reply to Fabian Vogt from comment #3) > Fixed upstream: https://bugs.kde.org/show_bug.cgi?id=485507 > > Patch submitted: https://build.opensuse.org/request/show/1168931 Many thanks Fabian!