Bugzilla – Bug 1223975
kernel module snd-soc-skl can not be loaded [Audio Volume No output or input devices found ]
Last modified: 2024-05-07 05:27:12 UTC
Hello, My machine is opensuse 15.5 A) Today, after some yast maintenance, I noticed that the audio volume icon is inactive and indicates Audio Volume No output or input devices found . Trying to solve it via yast-sound, I got that Card Model Sunrise Point-LP HD Audio is not configured. Using Edit + Quick automatic setup or Normal set-up fails with the message An error occurred during the installation of Sunrise Point-LD HD Audio The kernel module snd-soc-skl for sound support could not be loaded This can be caused by incorrect module parameters including IO or IRQ parameters. B) yast shows that the module snd-soc-skl is part of the kernel-default 5.14.21-150500.55.59.1 Could you please have a look at this issue and help me to get the sound volume back . Thank you, Nick
Could you load the previous Leap 15.5 kernel(s) and verify whether the driver works or not? That is, we need to confirm that it's a recent kernel regression.
Hi Takashi, Here are the results : A) The installed kernels are as follows : sudo zypper se -i -s -x kernel-default Loading repository data... Reading installed packages... S | Name | Type | Version | Arch | Repository ---+----------------+---------+------------------------+--------+------------------------------------------------------- i+ | kernel-default | package | 5.14.21-150500.55.59.1 | x86_64 | repo-sle-update(Updates from SUSE Linux Enterprise 15) i+ | kernel-default | package | 5.14.21-150500.55.52.1 | x86_64 | repo-sle-update(Updates from SUSE Linux Enterprise 15) i+ | kernel-default | package | 5.14.21-150500.55.49.1 | x86_64 | repo-sle-update(Updates from SUSE Linux Enterprise 15) i+ | kernel-default | package | 5.14.21-150500.55.44.1 | x86_64 | repo-sle-update(Updates from SUSE Linux Enterprise 15) B) I booted the machine using all those kernels and the audio issue remains. C) Is it possible to find the packages installed today ? I do not know where/how I can find that info .... D) FYI, please find below some info about my machine : uname -a Linux xxxxxx.dom 5.14.21-150500.55.59-default #1 SMP PREEMPT_DYNAMIC Thu Apr 18 12:59:33 UTC 2024 (e8ae24a) x86_64 x86_64 x86_64 GNU/Linux C1) inxi -Aa Audio: Device-1: Intel Sunrise Point-LP HD Audio vendor: Hewlett-Packard driver: snd_hda_intel v: kernel alternate: snd_soc_skl bus-ID: 00:1f.3 chip-ID: 8086:9d71 class-ID: 0403 API: ALSA v: k5.14.21-150500.55.59-default status: kernel-api with: 1: aoss type: oss-emulator 2: apulse type: pulse-emulator tools: alsactl,alsamixer,amixer Server-1: aRts v: 1.5.10 status: off with: artswrapper status: off tools: artsdsp Server-2: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin tools: pw-cat,pw-cli,wpctl Server-3: PulseAudio v: N/A status: off (using pipewire-pulse) with: pulseaudio-alsa type: plugin tools: pacat,pactl,pavucontrol C2) inxi -Fxz System: Kernel: 5.14.21-150500.55.59-default arch: x86_64 bits: 64 compiler: gcc v: 7.5.0 Desktop: KDE Plasma v: 5.27.9 Distro: openSUSE Leap 15.5 Machine: Type: Laptop System: HP product: HP Laptop 17-by0xxx v: Type1ProductConfigId serial: <superuser required> Mobo: HP model: 84CA v: KBC Version 74.33 serial: <superuser required> UEFI: Insyde v: F.56 date: 04/23/2020 Battery: ID-1: BAT0 charge: 36.7 Wh (100.0%) condition: 36.7/36.7 Wh (100.0%) volts: 12.7 min: 11.4 model: HP Primary status: full Device-1: hidpp_battery_0 model: Logitech Marathon Mouse/Performance Plus M705 charge: 100% (should be ignored) status: discharging CPU: Info: quad core model: Intel Core i5-8250U bits: 64 type: MT MCP arch: Coffee Lake rev: A cache: L1: 256 KiB L2: 1024 KiB L3: 6 MiB Speed (MHz): avg: 800 min/max: 400/3400 cores: 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800 8: 800 bogomips: 28800 Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 Graphics: Device-1: Intel UHD Graphics 620 vendor: Hewlett-Packard driver: i915 v: kernel arch: Gen-9.5 bus-ID: 00:02.0 Device-2: Chicony HP TrueVision HD Camera driver: uvcvideo type: USB bus-ID: 1-6:3 Display: x11 server: X.Org v: 1.21.1.4 with: Xwayland v: 22.1.5 driver: X: loaded: modesetting unloaded: fbdev,vesa dri: iris gpu: i915 resolution: 1600x900~60Hz API: OpenGL v: 4.6 vendor: intel mesa v: 22.3.5 glx-v: 1.4 direct-render: yes renderer: Mesa Intel UHD Graphics 620 (KBL GT2) API: Vulkan v: 1.2.133 drivers: intel surfaces: xcb,xlib devices: 1 API: EGL Message: EGL data requires eglinfo. Check --recommends. Audio: Device-1: Intel Sunrise Point-LP HD Audio vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus-ID: 00:1f.3 API: ALSA v: k5.14.21-150500.55.59-default status: kernel-api Server-1: aRts v: 1.5.10 status: off Server-2: PipeWire v: 1.0.5 status: active Network: Device-1: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet vendor: Hewlett-Packard driver: r8168 v: 8.052.01-NAPI port: 4000 bus-ID: 01:00.0 IF: eth0 state: up speed: 1000 Mbps duplex: full mac: <filter> Device-2: Realtek RTL8822BE 802.11a/b/g/n/ac WiFi adapter vendor: Hewlett-Packard driver: rtw_8822be v: N/A port: 3000 bus-ID: 02:00.0 IF: wlan0 state: up mac: <filter> Bluetooth: Device-1: Realtek Bluetooth 4.2 Adapter driver: btusb v: 0.8 type: USB bus-ID: 1-8:4 Report: bt-adapter ID: hci0 rfk-id: 0 state: down bt-service: enabled,running rfk-block: hardware: no software: no address: <filter> RAID: Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci v: 3.0 bus-ID: 00:17.0 Drives: Local Storage: total: 1.94 TiB used: 1.1 TiB (56.7%) ID-1: /dev/sda vendor: Toshiba model: MQ04ABD200 size: 1.82 TiB ID-2: /dev/sdb vendor: A-Data model: SU800NS38 size: 119.24 GiB Partition: ID-1: / size: 294.23 GiB used: 101.82 GiB (34.6%) fs: ext4 dev: /dev/sda2 ID-2: /boot/efi size: 1022 MiB used: 16.8 MiB (1.6%) fs: vfat dev: /dev/sda1 ID-3: /home size: 131.82 GiB used: 117.92 GiB (89.5%) fs: ext4 dev: /dev/sda9 ID-4: /tmp size: 29.36 GiB used: 19.62 GiB (66.8%) fs: ext4 dev: /dev/sda4 ID-5: /var size: 43.99 GiB used: 25.74 GiB (58.5%) fs: ext4 dev: /dev/sda5 Swap: ID-1: swap-1 type: partition size: 32 GiB used: 0 KiB (0.0%) dev: /dev/sda8 Sensors: System Temperatures: cpu: 47.0 C pch: 40.0 C mobo: N/A Fan Speeds (rpm): N/A Info: Memory: total: 16 GiB available: 15.49 GiB used: 7.4 GiB (47.7%) Processes: 386 Uptime: 0h 11m Init: systemd target: graphical (5) Packages: 44 note: see --rpm Compilers: clang: 15.0.7 gcc: 7.5.0 Shell: Bash v: 4.4.23 inxi: 3.3.34 Please let me know if any other info is needed. Thanks, Nick
Created attachment 874711 [details] zypper-se-d-wireplumber-audio-failure-case
Created attachment 874712 [details] zypper-u-no-vendor-change-downloadonly-audio-failure
Created attachment 874713 [details] zypper-u-no-vendor-change-update
Created attachment 874714 [details] zypper_se_s_wireplumber_after-update
Hi Takashi, I found out how to get the packages from the last maintenance [ /var/log/zypp/history ] . The logs related to the last maintenance show that some *wireplumber* were installed this morming . Among them .... wireplumber-audio Trying to get more info with yast I noticed that they have o newer update . So I decided to install them . Some zypper search/update files are attached . After update/restart .... voila .... the audio volume icon shows normal . The audio is back . The funny thing is that yast sound still shows the Card Sunrise Point-LP HD Audio as not configured . This ticket can be closed . Thank you for taking the time to have a look at this issue. Nick
Good to hear that you have solved the issue and found that it's a problem related with wireplumber / pulseaudio update. It seems that you mix some repositories like OBS multimedia:libs. This isn't always trivial to get the right package, and I guess you hit some intermittent issue with the repo mixture. In anyway let's close the bug for now.