Bugzilla – Bug 1226240
Brother MFC DCP-J125 Scanner not recognized
Last modified: 2024-07-12 08:30:41 UTC
Created attachment 875450 [details] error message After upgrade from Leap 15.5 to 15.6 my scanner is no longer recognized: Brother MFC DCP-J125 Drivers: dcpj125lpr-1.1.3-1.i386.rpm dcpj125cupswrapper-1.1.3-1.i386.rpm brscan3-0.2.13-1.x86_64.rpm brscan-skey-0.3.2-0.x86_64.rpm Drivers and depencies are already installed, I have refreshed the installation but without success. (X)sane is also installed. Printing works.
Third party driver. From DCP-J125 page this seems to be current. You should try the 64 bit version though. Failing that contact the vendor for support.
Your answer is not acceptable. Leap 15.5 kernel 5.14: driver and scanner works Upgrade to Leap 15.6 kernel 6.0.4: driver and scanner does not work anymore So the problem is not the driver but the kernel or the Leap changes Btw.: Printer driver is 32bit and works, scanner driver is 64bit.
(In reply to Gui Do from comment #2) > Your answer is not acceptable. Good for you, best of luck!
(In reply to Andreas Stieger from comment #3) > (In reply to Gui Do from comment #2) > > Your answer is not acceptable. > > Good for you, best of luck! Thank you for your "kind" answer. This is the new (open)Suse culture? I did not have noticed this inpoliteness since 2001 when I begun to use Suse distributions. Good luck for you, too.
The culture has remained the same: In Bugzilla we track actionable defects and work towards resolving them to improve the product. Specifically is not a general user complaints desk. If you need help improving the quality of bug report, you may want to try interactive support chats, mailing lists, forums or your local LUG. If everything you don't like is impolite then unfortunately I cannot help with that. Regardless of what is or is not acceptable to you: We cannot debug a third party driver's interaction with a potential change. You need contribute data pointing to something that openSUSE is able to change. You seem to have your mind set on a change in Leap 15.6 breaking this. Can you restrict or identify the change which you think or provide any relevant logs or messages to that effect?
(In reply to Andreas Stieger from comment #5) > If everything you don't like is impolite then unfortunately I cannot help > with that. Regardless of what is or is not acceptable to you: We cannot > debug a third party driver's interaction with a potential change. You need > contribute data pointing to something that openSUSE is able to change. > > You seem to have your mind set on a change in Leap 15.6 breaking this. Hi Andreas, I have to apologize for my inpoliteness and my wrong words. Sorry. I was pissed on because of the non working things. You are right: maybe there are some essentially changes in Leap 15.6 that the last and only scanner driver does not work anymore. It also does not work anymore with old 5.14 kernel from Leap 15.5 which I booted for testing. > Can you restrict or identify the change which you think or provide any relevant > logs or messages to that effect? Maybe later, atm I will not have any time to check this. Thx.
Created attachment 875514 [details] printer yes, scanner no - logfile I have added a logfile created when MFC plugged in. Printer is recognized (and prints well as in Leap 15.5). Scanner: no entry in log file.
Have you installed the udev-rules? brother-udev-rule-type1-1.0.2-0.noarch Maybe you can install the Scanner packages once more.
(In reply to Stephan Hemeier from comment #8) > Have you installed the udev-rules? > brother-udev-rule-type1-1.0.2-0.noarch > > Maybe you can install the Scanner packages once more. Yes I have. Both. Twice. Tested with x86_64 and i386 drivers.
Solution: Install package libnsl1 https://forums.opensuse.org/t/some-scanners-may-disappear-from-system-after-upgrade-to-leap-15-6/176455
*** Bug 1227643 has been marked as a duplicate of this bug. ***