Bug 134101 - No Internet Connection After Suse 10.0 installation
Summary: No Internet Connection After Suse 10.0 installation
Status: RESOLVED INVALID
Alias: None
Product: SUSE LINUX 10.0
Classification: openSUSE
Component: Network (show other bugs)
Version: unspecified
Hardware: 64bit SuSE Linux 10.0
: P5 - None : Normal
Target Milestone: ---
Assignee: Christian Zoz
QA Contact: E-mail List
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2005-11-17 01:19 UTC by emily hammond
Modified: 2006-04-12 12:04 UTC (History)
1 user (show)

See Also:
Found By: Customer
Services Priority:
Business Priority:
Blocker: ---
Marketing QA Status: ---
IT Deployment: ---


Attachments
output from 'hwinfo' (86.50 KB, application/octet-stream)
2005-11-24 23:41 UTC, emily hammond
Details

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Description emily hammond 2005-11-17 01:19:22 UTC
I have no internet connection with Suse 10.0. The computer has been hooked up to the internet with mandrake, debian, and windows 64 bit beta in the past. I have 2 on board ethernet cards, both of which i have tried individually. I have the computer plus a laptop running windows connected to a cable modem through a linksys router. I have set the network card to static ip and turned off the Suse firewall. I have also used the rcnetwork stop and start commands to manually stop and start the network. I have tried disabling one network card while using the other with no luck. The gateway is being detected by the netstat -rn. I have also tried to use the DCHP autodetection configuration as one person suggested with no luck.
Comment 1 Dr. Werner Fink 2005-11-21 10:33:29 UTC
Which onboard ethernet cards are you using?  Which mainboard are you
using?
Comment 2 Christian Zoz 2005-11-21 11:06:36 UTC
Sounds like a NVidia chipset. Please _attach_ the output from 'hwinfo'.
Comment 3 emily hammond 2005-11-21 23:26:42 UTC
my mainboard is a tyan tomcat k8s s2850 and my ethernet cards are broadcom netxtrememe bcm5705 gigabit ethernet cards. i have and amd opteron processor.
Comment 4 Christian Zoz 2005-11-24 10:30:50 UTC
Please _attach_ the output from 'hwinfo'.
Comment 5 emily hammond 2005-11-24 23:41:59 UTC
Created attachment 58649 [details]
output from 'hwinfo'

find attached the output from 'hwinfo'
Comment 6 Christian Zoz 2006-02-13 09:31:11 UTC
Sorry for the long delay, but i was very busy.

If you still have the problematic setup. It would be nice if you could show me the following info:
- /etc/sysconfig/network/ifcfg-*
- output of 'rcnetwork restart -o debug'
- 'ip a; ip r'
- 'getcfg <interface>' for all ethernet interfaces.
Comment 7 emily hammond 2006-02-27 01:02:00 UTC
I have also become very busy, as i now have 2 jobs. Unfortunately this means i have had less time to work on my computer, i wish there were more techinicians who would come to peoples homes who know linux. anyways, i input what you requested and the following was the output:

/etc/sysconfig/network/ifcfg-*
/etc/sysconfig/network/ifcfg-eth-id-00:e0:81:60:3a:40: Permission Denied

rcnetwork restart -0 debug
Shutting down network interfaces:
   debug
   debug  Interface not available and no configuration found. done
Hint: you may  set mandatory devices in /etc/sysconfig/network/config
Setting up network interfaces:
   debug  Interface debug is not available

ip a
1: lo: <LOOPBACK, UP> mtu 16436 qdisc noqueue
   link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
   inet 127.0.0.1/8 scope host lo
   inet6 ::1/128 scope host
     valid_lft forever perferred_lft forever
2: eth1: <NO-CARRIER, BROADCASE, MULTICAST, UP> mtu 1500 qdisc pfifo_fast qlen 1000
   link/ether 00:e0:81:60:3a:40 brd ff:ff:ff:ff:ff:ff
   inet 192.168.1.150/24 brd 192.168.1.255 scope global eth1
   inet6 fe80::2e0:81ff:fe60:3a40/64 scope link
      valid_lft forever preferred_left forever
3: sit0: <NOARP> mtu 1480 qdisc noop
   link/sit 0.0.0.0 brd 0.0.0.0

ip r
192.168.1.0/24 dev eth1 proto kernel scope link src 192.168.1.150
169.254.0.0/16 dev eth1 scope link
127.0.0.0/8 dev lo scope link
default via 192.168.1.1 dev eth1

getcfg eth0
HWD_HWDESC=eth0;
HWD_HWDESCTYPE=interface;
HWD_INTERFACE_N=1;
HWD_INTERFACE_0=eth0;
HWD_INTERFACEPATH_0=;
HWD_INTERFACEPATH_0=;
HWD_BUS_N=0;
HWD_CONFIC_N=0;
export HWD_HWDESC HWD_HWDESCTYPE HWD_INTERFACE_N HWD_INTERFACE_0 HWD_INTERFACEP
ATH_0 HWD_INTERFACETYPE_0 HWD_BUS_N HWD_CONFIG_N;

getconfig eth1
HWD_HWDESC=eth1;
HWD_HWDESCTYPE=interface;
HWD_INTERFACE_N=1;
HWD_INTERFACE_0=eth1;
HWD_INTERFACEPATH_0=/sys/class/net/eth1;
HWD_INTERFACETYPE_0=eth;
HWD_ID=00:e0:81:60:3a:40;
HWD_BUS_N=1;
HWD_BUSNAME_0=pci;
HWD_BUSID_0=0000:01:0e.0;
HWD_VENDORID=0x14e4;
HWD_PRODUCTID=0x1653;
HWD_VENDORBUSID=0x14e4;
HWD_PRODUCTSBUSID=0x1644;
HWD_DRIVER=tg3;
HWD_CONFIC_N=1;
HWD_CONFIG_0=eth-id-00:e0:81:60:3a:40;
HWD_DEVICEPATH=/sysdevices/pci0000:00/0000:00:06.0/0000:01:0e.0;
export HWD_HWDESC HWD_HWDDESCTYPE HWD_INTERFACE_N HWD_INTERFACE_0 HWD_INTERFACEPATH_0 HWD_INTERFACETYPE_0 HWD_ID HWD_BUS_N HWD_BUSNAME_0 HWD_BUSID_0 HWD_VENDORID HWD_PRODUCTID HWD_VENDORSUBID HWD_PRODUCTSUBID HWD_DRIVER HWD_CONFIG_N HWD_CONFIG_0 HWD_DEVICEPATH;


Okay, there it is. i will probably be able to check up on the bug again on friday. i have been looking for someone who knows what they're doing to come to my apartment to make sure i have everything installed correctly, like nerds on site, but finding someone who does that and knows linux is about one in a million i think.



Comment 8 Christian Zoz 2006-03-01 19:02:23 UTC
You have to be root to acces the interface config files. Please call 'su -' to become root. Then call 'cd /etc/sysconfig/network; grep -H "" ifcfg-*' and show me this output.

Further the command 'rcnetwork restart -o debug' has a 'o' (lower letter o) and not '0' (zero). Please repeat that.

Further i would like to see the output of 'ls -l /sys/class/net/*'.

I now have an idea what could be wrong.
Comment 9 emily hammond 2006-03-12 19:19:59 UTC
Hello, 
I'm not sure if i'm just dense or what. I signed in as root and put in the information you asked for. Most of it did not work still though. i tried to input the commands several times over in every way i could think of that you meant me to do it. every time i got either 'no such file ro directory' or 'command not found' or 'invalid option'. i do apologize, i'm sure most people know this stuff already when they use linux. 

anyways, here's the actual output i got from the 'rcnetwork restart -o debug' command

rcnetwork [DEBUG] CONFIG             = -
rcnetwork [DEBUG] INTERFACE          = o
rcnetwork [DEBUG] AVAILABLE_IFACES   =  eth1
rcnetwork [DEBUG] PHYSICAL_IFACES    =  eth1
rcnetwork [DEBUG] DIALUP_IFACES      =
rcnetwork [DEBUG] TUNNEL_IFACES      =
rcnetwork [DEBUG] MANDATORY_DEVICES  =
rcnetwork [DEBUG] SKIP               =
rcnetwork [DEBUG] CONFIG             = -
rcnetwork [DEBUG] INTERFACE          = o
rcnetwork [DEBUG] AVAILABLE_IFACES   =  eth1
rcnetwork [DEBUG] PHYSICAL_IFACES    =  eth1
rcnetwork [DEBUG] DIALUP_IFACES      = 
rcnetwork [DEBUG] TUNNEL_IFACES      =
rcnetwork [DEBUG] MANDATORY_DEVICES  =
rcnetwork [DEBUG] SKIP               =
Shutting down network interfaces:
    o
    o  Interface not available and no configuration found.
    o  returned 9                     done
rcnetwork [DEBUG] CONFIG            = -
rcnetwork [DEBUG] INTERFACE         = o
rcnetwork [DEBUG] AVAILABLE_IFACES  =  eth1
rcnetwork [DEBUG] PHYSCIAL_IFACES   =  eth1
rcnetwork [DEBUG] DIALUP_IFACES     =
rcnetwork [DEBUG] TUNNEL_IFACES     =
rcnetwork [DEBUG] MANDATORY_DEVICES =
rcnetwork [DEBUG] SKIP              =
Setting up network interfaces:
    o  Interface o is not available
    o  returned 7                    failed
rcnetwork [DEBUG] ... still waiting for hotplug devices:
rcnetwork [DEBUG] SUCCESS_IFACES=
rcnetwork [DEBUG] MANDATORY_DEVICES=
rcnetwork [DEBUG] ... final
rcnetwork [DEBUG] SUCCESS_IFACES=
rcnetwork [DEBUG] MANDATORY_DEVICES=
rcnetwork [DEBUG] TOCHECK_IFACES=
rcnetwork [DEBUG] FAILED-0


it does not seem to recognize that i have two network cards i think, if i can remember how i will go into the BIOS and make sure they are both turned on. i have done that before so i should be able to figure if out again.

marcassa
 
Comment 10 Christian Zoz 2006-04-12 12:04:27 UTC
I cannot see a bug with the provided information so far. Further i had no other reports similar to this. I will close this bug now.

If you still want to work on this issue, then please provide _all_ the information i requested in comment 6 and comment 8 and reopen it.