Bug 136529 - YOU error message not useful on wrong path
Summary: YOU error message not useful on wrong path
Status: VERIFIED WONTFIX
Alias: None
Product: SUSE LINUX 10.0
Classification: openSUSE
Component: YOU (show other bugs)
Version: Final
Hardware: Other Other
: P5 - None : Minor
Target Milestone: ---
Assignee: Jiri Srain
QA Contact: Klaus Kämpf
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2005-12-01 21:24 UTC by Christian Boltz
Modified: 2006-12-30 19:36 UTC (History)
0 users

See Also:
Found By: Other
Services Priority:
Business Priority:
Blocker: ---
Marketing QA Status: ---
IT Deployment: ---

Attachments
screenshot (39.93 KB, image/png)
2005-12-01 21:25 UTC, Christian Boltz 		Details
y2log (87.64 KB, text/plain)
2005-12-01 21:27 UTC, Christian Boltz 		Details
View All Add an attachment (proposed patch, testcase, etc.)

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Description Christian Boltz 2005-12-01 21:24:18 UTC 
The roject "better YaST error messages" (as suggested in suse-beta-e) starts *NOW* ;-)

A widely spreaded error (asked at least once a month in suse-linux mailinglist) is that users enter a wrong FTP path in YOU which makes the update failing.

The error message is really useless. It says (translated)

    Error: Could not fetch patch information.

When clicking "Details", you get the also useless message

    error
    de/pub/suse/ftp.suse.com/suse/i386/update/10.0/"]


Please give the users a really useable error message like (my suggestion):

    subdirectory i386/update/ not found on server - please check the path 
    you entered. If unsure, check if the directory exists on the FTP server 
    with any FTP client.
Comment 1 Christian Boltz 2005-12-01 21:25:11 UTC 
Created attachment 59624 [details]
screenshot

Please have a look at the entered (wrong) path and the error message...
Comment 2 Christian Boltz 2005-12-01 21:27:05 UTC 
Created attachment 59626 [details]
y2log

Before you ask: I removed /var/log/YaST2/* bevore running YOU to avoid/remove unrelated log entries. y2log was the only file that existed afterwards - so please don't ask for the "full" logs ;-)
Comment 3 Christoph Thiel 2006-04-06 14:19:02 UTC 
Christian, as this is happening on 10.0, I'll just close this bug WONTFIX now. Please feel free to retest on 10.1 >= beta9 and reopen in case it's needed.
Comment 4 Christian Boltz 2006-12-30 19:36:29 UTC 
This bugreport is no longer relevant with the redesigned package manager :-)