Bugzilla – Bug 147279
Lexmark E220 printer not recognized
Last modified: 2006-05-08 08:38:44 UTC
Our Lexmark E220 printer is NOT recognized by SUSE Linux 10.0. However, when I manually install "Lexmark Optra E+" drivers in Yast, it works fine. Neither Yast nor CUPS have Lexmark E220 drivers, so please copy (or link) the Optra E+ drivers with Lexmark E220 name in it, and it will work. Please help me with this bug. I don't know how to write bugs to CUPS team.
This is of course never a "critical" issue, see https://bugzilla.novell.com/page.cgi?id=fields.html#bug_severity It is no bug at all because it is not and cannot be guaranteed that we have a PPD for any printer model. There is no and there can be no guarantee at all that any printer model is supported, see http://portal.suse.com/sdb/en/1998/06/ke_printer-gdi.html Regarding PostScript printers: We can only include PPDs from printer manufacturers which are under a free license. Neither we nor LinuxPrinting.org got any free PPD from Lexmark. If you can tell me a source where we can get Lexmark PPDs under a free license, we can include them in a future Suse Linux version. How to set up a PostScript printer is described in our manual and in our support database, see for example http://portal.suse.com/sdb/en/2004/03/jsmeix_print-einrichten-91.html "General information on setting up PostScript printers" Furthermore see http://portal.suse.com/sdb/en/2000/08/jsmeix_print-kompatibel.html and http://portal.suse.com/sdb/en/2003/11/jsmeix_print-info-for-manufacturers.html Finally: If Lexmark would be interested in Linux (like other manufacturers who provide free PPDs and HP who additionally provides free drivers), we would of course have Lexmark PPDs and drivers in Suse Linux.
You don't understand me *totally* ! ! ! There *is* a *free* driver for "Lexmark Optra E+" in existance that *works* very well with Lexmark E220 model. But it works *only* if user of Lexmark E220 printer manually chooses the Lexmark Optra E+. Please add Lexmark E220 model to the supported list, make it auto-configurable in Yast, and if this printer is detected, please auto-install "Lexmark Optra E+". There is driver for model Lexmark E210, which looks "closer" to the E220 series, but doesn't work on E220 printers. Newbie users got confused. In other words - when SUSE Linux detects Lexmark E220 it *must* choose Lexmark Optra E+ drivers.
Even if I misunderstood you, there is absolutely no need for you to shout at me. Tell me which exact PPD you use for your E220: Tell me what grep '^\*NickName' /etc/cups/ppd/* results. Tell me the exact model name which you can read on the printer itself (i.e. what you see how the printer is named). Tell me the exact strings which the E220 shows via parallel port (i.e. what YaST will see when the printer is autodetected): Tell me what cat /proc/sys/dev/parport/*/autoprobe* results.
No info provided. There is nothing we can do.