Bug 147447 - Impossible boot system after installation
Summary: Impossible boot system after installation
Status: RESOLVED FIXED
Alias: None
Product: SUSE Linux 10.1
Classification: openSUSE
Component: Installation (show other bugs)
Version: Beta 2
Hardware: x86-64 Other
: P5 - None : Critical (vote)
Target Milestone: ---
Assignee: Olaf Dabrunz
QA Contact: Klaus Kämpf
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2006-02-01 22:02 UTC by augusto madaschi
Modified: 2006-03-01 21:15 UTC (History)
1 user (show)

See Also:
Found By: Other
Services Priority:
Business Priority:
Blocker: ---
Marketing QA Status: ---
IT Deployment: ---


Attachments
y2logs (162.83 KB, application/octet-stream)
2006-02-02 20:31 UTC, augusto madaschi
Details
screenshot of warning message (108.44 KB, image/png)
2006-02-02 20:33 UTC, augusto madaschi
Details
bootloader configuration (145.56 KB, image/png)
2006-02-02 20:34 UTC, augusto madaschi
Details
screenshot of "grub-install" (45.49 KB, image/png)
2006-02-02 20:35 UTC, augusto madaschi
Details
hwinfo.txt (2.45 KB, text/plain)
2006-02-06 20:54 UTC, augusto madaschi
Details
boot.msg (12.63 KB, text/plain)
2006-02-06 20:54 UTC, augusto madaschi
Details
output of lspci (1.49 KB, text/plain)
2006-02-08 00:26 UTC, augusto madaschi
Details
output of shwinfo --storage-ctrl (3.27 KB, text/plain)
2006-02-08 00:27 UTC, augusto madaschi
Details

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Description augusto madaschi 2006-02-01 22:02:42 UTC
Hardware : 
motherboard Asus A8NE with Nvidia Force 4 - Processor AMD Athlon 3000
3 sata disk (1 with data; 2 with linux ; 3 with winXP )

During  first steps of installation warning message : < you have 2 disk in RAID configuration etc...>(I don't have RAID) I proceed with installation, everything seem OK but when I reboot the system hang : black screen with word GRUB , nothing else.
The same problem with SUSE10.0 

With FEDORA4 / Mandriva2005 everything run very well.
Bug in the Kernel ?
Bug in Nvidia driver?
Bug in bootloader ?
Bug in Yast ?
Comment 1 Christian Boltz 2006-02-01 22:39:44 UTC
Please attach the y2logs.

Since your system doesn't boot, boot from CD and start the recovery system.
Then mount your harddisk and attach the y2logs (<mountpoint>/var/log/YaST2/*) to this bugreport.

You can also try   chroot <mountpoint>   and then run   grub-install /dev/hda   (replace /dev/hda with the disk where the bootloader should go). 
Any error messages?
Comment 2 augusto madaschi 2006-02-02 20:31:33 UTC
Created attachment 66255 [details]
y2logs

I have booted from CD.
The system seems run well. In attached you find /log/YaST2.
I'll send also 3 images :
1° is the warning message when I open starting configuration in YaST control center
2° is the bootloader configuration
3° is the "grub-install" screenshot
Some other informations ?

THANK
Comment 3 augusto madaschi 2006-02-02 20:33:55 UTC
Created attachment 66256 [details]
screenshot of warning message

2° attachment
Comment 4 augusto madaschi 2006-02-02 20:34:59 UTC
Created attachment 66257 [details]
bootloader configuration

3° attachment
Comment 5 augusto madaschi 2006-02-02 20:35:59 UTC
Created attachment 66258 [details]
screenshot of "grub-install"
Comment 6 Christian Boltz 2006-02-02 21:47:21 UTC
Please don't forget to change the bug status to ASSIGNED after providing the needed information - otherwise the developers will never work on your bug.

BTW: Please don't send attachments as mails unless asked explicitely - I'm not a SUSE developer and therefore I'm not able to fix this bug - the mails you sent me are quite useless ;-)

BTW2: Are you able to boot now?
Comment 7 Michael Gross 2006-02-03 11:46:15 UTC
Augusto: Please attach messages and screenshots in English language, as we have about nobody speaking Italian around here.

Please attach the output of `hwinfo --disk' and the file /var/log/boot.msg.
Is it possible that your drives are connected to a RAID-Controller?
Comment 8 augusto madaschi 2006-02-06 20:54:04 UTC
Created attachment 66607 [details]
hwinfo.txt
Comment 9 augusto madaschi 2006-02-06 20:54:41 UTC
Created attachment 66608 [details]
boot.msg
Comment 10 augusto madaschi 2006-02-06 20:57:05 UTC
Here you find
-Hwinfo
-Boot.msg

I was not able to change language , so I give you a translation of the screenshoot when opening bootloader in Control Center :
" ERROR
The system has at least 1 disk with RAID configuration; It is presented from Bios like RAID.
These disks are part of RAID : /dev/sda   /dev/sdb 
Kernel linux 2.6 does not support it"

My comment :
The chipset Nvidia on motherboard has a RAID controller but it runs only in windows , so I have disabled it in BIOS.

Regarding Kernel 2.6.... , in Fedora 4 and Mandriva2005 it works well.

Perhaps Suse10 gets a wrong image of Raid controller and initrid writes a bad file ?

Thanks
ciao
Comment 11 Christian Boltz 2006-02-06 22:36:50 UTC
Comment on attachment 66608 [details]
boot.msg

Augusto, "first attachment" and "second attachment" are not very good descriptions ;-)

Please use more descriptive descriptions ;-) and set the file type manually - autodetection seems to be not very good...
Comment 12 Michael Gross 2006-02-07 16:09:53 UTC
Augusto: What does lspci say? And what does `hwinfo --storage-ctrl' say? I still think your disks are attached to a RAID controller. With this matter, you probably should wait for beta4 and retry this.
Comment 13 augusto madaschi 2006-02-08 00:24:18 UTC
Sorry if I do a little bit of confusion but I am inexpert and new of bugzilla rules.I'll try to do better .
Now I send you the file you ask me  "lspci" and "hwinfo_storage_ctrl"
Comment 14 augusto madaschi 2006-02-08 00:26:36 UTC
Created attachment 66906 [details]
output of lspci
Comment 15 augusto madaschi 2006-02-08 00:27:36 UTC
Created attachment 66908 [details]
output of shwinfo --storage-ctrl
Comment 16 Michael Gross 2006-02-08 13:32:30 UTC
OK so... the problem itself is an invalid GRUB installation/configuration, right?
I'm reassigning this to Olaf. Apparently the bootloader module was confused about the disk configuration here - I'm not sure if the SATA controller CK804 is a RAID-controller.
Comment 17 Stefan Fent 2006-03-01 14:31:41 UTC
The setup of the disks seems to be really weird, according to the image in comment #5
Also, The error message from YaST believing there is a RAID confuses me.
Why is there a y2log_tool_lilo file, if grub is installed?
Torsten, can you please have a look at this?
Comment 18 Torsten Duwe 2006-03-01 14:54:52 UTC
Indeed the message about RAID is confusing. Can we get "fdisk -l" output?
Don't use grub-install, unless you know what you're doing. Did you do what it said, check if the device.map is correct?
Comment 19 augusto madaschi 2006-03-01 21:15:58 UTC
I have tryed beta4 with the same problem. 
So I have changed phisically the HD position on motherboard and I've setted the boot partition of all the systems on the HD where is linux.( Before bootpartition was on HD of XP)  Then I tried again beta4 : I did not have the warning message during the installation ( you have RAID ..... ) everything looked fine , the system started but  I had an other type of error :Impossible find partiton sdb6.....

At the end I've tryed Suse 10.0 ( that did not run before ) and everything now is OK . The system runs correctly with Suse too!!  

I think that the bug connected at false RAID congiguration depends to something wrong  on hardwer, I do not Know what .

Thank for your work.