Bug 148711 - evolution-2.4.0-3.4 doesn't allow printer paper tray selection
Summary: evolution-2.4.0-3.4 doesn't allow printer paper tray selection
Status: RESOLVED FIXED
Alias: None
Product: SUSE LINUX 10.0
Classification: openSUSE
Component: Evolution (show other bugs)
Version: Final
Hardware: i686 SuSE Linux 10.0
: P5 - None : Normal
Target Milestone: ---
Assignee: Srinivasa Ragavan
QA Contact: Akhil Laddha
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2006-02-07 14:46 UTC by Matthias Andree
Modified: 2007-08-22 09:39 UTC (History)
1 user (show)

See Also:
Found By: Other
Services Priority:
Business Priority:
Blocker: ---
Marketing QA Status: ---
IT Deployment: ---

Attachments
PPD file for my HP LaserJet 1320 w/ CUPS (56.92 KB, text/plain)
2006-06-08 09:08 UTC, Matthias Andree 		Details
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Description Matthias Andree 2006-02-07 14:46:05 UTC 
evolution-2.4.0-3.4, when using the printer dialog, does not allow the selection of the printer tray, which is grayed out. Other applications, such as kprinter, run from the same user account on the same computer, support selecting the tray.

Reproduce: display a message in said evolution version, select Print... and in the dialoge, pick the "paper" tab. The "Paper tray" is not selectable.
Comment 1 Johannes Meixner 2006-02-07 15:24:19 UTC 
I reassign it to our Evolution maintainers.
Comment 2 JP Rosevear 2006-03-19 16:45:17 UTC 
Does gedit have this problem as well with this printer?  Its either a bug in the printing subsystem or evo specific.
Comment 3 JP Rosevear 2006-05-08 16:31:16 UTC 
Larry, do you know how the print tray is activated?
Comment 4 JP Rosevear 2006-05-21 16:13:12 UTC 
Joe, we have multiple trayed printers at the office i think, can you take a poke and see if this is a general print try issue or specific to the ppd file.
Comment 5 Joe Shaw 2006-05-22 15:38:16 UTC 
I'm able to select the tray printing to the HP LaserJet 4250 in the office.
Comment 6 Joe Shaw 2006-05-22 16:27:17 UTC 
Can you attach the ppd file being used from /etc/cups/ppd?
Comment 7 Joe Shaw 2006-05-22 20:40:54 UTC 
Since this works in some cases, dropping the priority to normal.
Comment 8 Matthias Andree 2006-06-08 09:08:59 UTC 
Created attachment 87904 [details]
PPD file for my HP LaserJet 1320 w/ CUPS

This is the desired PPD file.
Comment 9 Matthias Andree 2006-06-08 09:32:25 UTC 
Well, I checked gedit, too, but didn't come to conclusion
I'll provide the information anyways, perhaps it's still helpful:

gedit 2.12.1-31 with libgnomeprint-2.12.1-23 and libgnomeprintui-2.12.1-20 running on the same computer as the CUPS server is fine and allows tray selection.

gedit-2.12.0-3 with libgnomeprint-2.12.1-0.3 and libgnomeprintui-2.12.1-2.2 running on a different computer in the LAN does NOT allow tray selection (field grayed out). The CUPS client has default configuration, thus the printers are obtained via regular CUPS browsing.

Another computer in a different LAN with the same software as the latter, but other default printer (HP 4100dtn), can select the tray. CUPS is configured with a "ServerName server.example.org" option, and the CUPS server (the fourth machine) in this LAN is running SUSE Linux 9.2 (not 10.0 as all the others).
Comment 10 Mark Gordon 2007-02-09 21:17:48 UTC 
-> Evo
Comment 11 JP Rosevear 2007-02-09 21:17:55 UTC 
Evolution now needs to switch to the gtk print ui.
Comment 12 Harish Krishnaswamy 2007-02-27 15:10:58 UTC 
Evo has migrated to gtk-print ui in Evo 2.9.x (which will become Evolution 2.10).
Comment 13 Akhil Laddha 2007-08-22 08:31:39 UTC 
OpenSUSE 10.3 resolved many printing related bugs.
http://bugzilla.gnome.org/show_bug.cgi?id=446894
Comment 14 Srinivasa Ragavan 2007-08-22 09:39:12 UTC 
Lots of print related issues were fixed with Evolution 2.12.  Please try it and reopen if it is still valid. AFAIK, it is supported.