Bug 148735 - kmail sometimes saves attachments for display with OO.o with 0 size
Summary: kmail sometimes saves attachments for display with OO.o with 0 size
Status: RESOLVED FIXED
Alias: None
Product: SUSE Linux 10.1
Classification: openSUSE
Component: KDE (show other bugs)
Version: Beta 5
Hardware: i686 SUSE Other
: P5 - None : Normal (vote)
Target Milestone: ---
Assignee: Jan Holesovsky
QA Contact: E-mail List
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2006-02-07 15:45 UTC by Silviu Marin-Caea
Modified: 2006-11-02 15:34 UTC (History)
1 user (show)

See Also:
Found By: Beta-Customer
Services Priority:
Business Priority:
Blocker: ---
Marketing QA Status: ---
IT Deployment: ---

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Description Silviu Marin-Caea 2006-02-07 15:45:57 UTC 
If I click on a .doc or .xls attachment in kmail, it pops up a dialog asking me what to do with it.  I chose "open with OO.o".  OO.o is loaded but displays and empty page.  It's because the attachment was not saved properly on disk in /tmp/kde-user...  It was saved as a 0 size file.  If that happened, no mater how many times I try to open it, it's the same.  Restarting kontact solves the problem.
Comment 1 Stephan Kulow 2006-02-07 15:53:55 UTC 
The very popular --tempfile option is missing
Comment 2 Jan Holesovsky 2006-02-09 14:48:41 UTC 
I am sorry, but I am unable to reproduce the problem :-(

"Restarting kontact solves the problem." - does this mean that you saw the bug only once?  Or - does it appear with every re-login, for example?

Is it a clean user installation, or do you use the profile from an older SUSE version?

kioexec's --tempfiles option is used (according to my tests), and I am able to see the attachment every time (fresh OOo start, OOo already runnnig, etc.)
Comment 3 Silviu Marin-Caea 2006-02-09 15:13:07 UTC 
Clean installation (always).  I saw the bug several times.  But it's not consistently showing up.  That is: sometimes it works, sometimes it doesn't.

When it doesn't work, it's because the temp file is 0 size.  I restart Kontact, look at the same mail, and opening the attachment by clicking it works again.

I realize that erratic bugs are the worst.  Will update here if I see the bug in >beta4.
Comment 4 Silviu Marin-Caea 2006-02-09 16:00:16 UTC 
What if this kind of crashes were provoked by the font problems?  Will keep you updated after beta4 comes out.  I'm using beta3+newest fontconfig now, and konqueror seems more stable.
Comment 5 Silviu Marin-Caea 2006-02-09 16:00:36 UTC 
Ops, wrong window
Comment 6 Christian Boltz 2006-02-09 16:26:15 UTC 
Silviu, it seems you forgot to set the bug back to ASSIGNED...
Comment 7 Silviu Marin-Caea 2006-02-28 10:07:26 UTC 
Bug still there in beta5
Comment 8 Gerald Pfeifer 2006-04-20 22:18:48 UTC 
Jan, what's the status of this?  I haven't seen an update for two months.

Are you still not able to reproduce?
Comment 9 Gerald Pfeifer 2006-04-29 00:16:34 UTC 
Ping, how to proceed with this one?
Comment 10 Jan Holesovsky 2006-05-09 20:10:41 UTC 
I am sorry, but I'm still unable to reproduce :-(

Silviu, does it happen more often with large files, small ones, or it does not matter?  Is it more probable after a fresh login, or appears anytime during the work?  Is it a fast computer, or a slower one?
Comment 11 Silviu Marin-Caea 2006-11-02 15:34:42 UTC 
Bug is not present in 10.2beta1.