please provide

hwinfo --modem
lsmod
/etc/sysconfig/network/ifcfg-modem*

how do you tested the speed?

Multiple times we have noticed that download speed of web pages, etc. using the USB dialup modem was noticeably very slow. When we look at Data Rate in kinternet, it is less that 1/3 of normal.

please provide the information i asked for, thanks

g:/home/joel # hwinfo --modem
19: PCI 14.6: 0703 Modem (Generic)
  [Created at pci.277]
  UDI: /org/freedesktop/Hal/devices/pci_1002_4378
  Unique ID: YWbH.YHjXbhWQHx0
  SysFS ID: /devices/pci0000:00/0000:00:14.6
  SysFS BusID: 0000:00:14.6
  Hardware Class: modem
  Model: "Hewlett-Packard Company Modem"
  Vendor: pci 0x1002 "ATI Technologies Inc"
  Device: pci 0x4378
  SubVendor: pci 0x103c "Hewlett-Packard Company"
  SubDevice: pci 0x3091
  Revision: 0x02
  Memory Range: 0xc0003800-0xc00038ff (rw,non-prefetchable)
  IRQ: 10 (564 events)
  Module Alias: "pci:v00001002d00004378sv0000103Csd00003091bc07sc03i00"
  Driver Info #0:
    Driver Status: snd_atiixp_modem is not active
    Driver Activation Cmd: "modprobe snd_atiixp_modem"
  Config Status: cfg=no, avail=yes, need=no, active=unknown

32: USB 00.1: 10200 Modem
  [Created at usb.122]
  UDI: /org/freedesktop/Hal/devices/usb_device_572_1280_noserial_if1
  Unique ID: iVWJ.IwvutVxiRIC
  Parent ID: pBe4.5i6x9axfVDB
  SysFS ID: /devices/pci0000:00/0000:00:13.1/usb2/2-1/2-1:1.1
  SysFS BusID: 2-1:1.1
  Hardware Class: modem
  Model: "Conexant Systems (Rockwell) USB ACF Modem"
  Hotplug: USB
  Vendor: usb 0x0572 "Conexant Systems (Rockwell), Inc."
  Device: usb 0x1280 "USB ACF Modem"
  Revision: "1.00"
  Driver: "cdc_acm"
  Device File: /dev/ttyACM0
  Speed: 12 Mbps
  Module Alias: "usb:v0572p1280d0100dc02dsc00dp00ic02isc02ip01"
  Driver Info #0:
    Driver Status: cdc_acm is active
    Driver Activation Cmd: "modprobe cdc_acm"
  Config Status: cfg=no, avail=yes, need=no, active=unknown
  Attached to: #30 (Hub)
g:/home/joel # lsmod
Module                  Size  Used by
ppp_deflate             5632  0
zlib_deflate           18072  1 ppp_deflate
bsd_comp                5504  0
ppp_async              11648  1
crc_ccitt               2176  1 ppp_async
ppp_generic            27924  7 ppp_deflate,bsd_comp,ppp_async
slhc                    6272  1 ppp_generic
xt_pkttype              1792  1
ipt_LOG                 5888  8
xt_limit                2560  8
cpufreq_ondemand        6300  1
cpufreq_userspace       4472  0
cpufreq_powersave       1792  0
powernow_k8             9480  0
freq_table              4228  1 powernow_k8
snd_pcm_oss            43392  0
snd_mixer_oss          16512  1 snd_pcm_oss
snd_seq                50416  0
snd_seq_device          7948  1 snd_seq
edd                     8516  0
button                  6928  0
battery                 9860  0
ac                      5124  0
ip6t_REJECT             4864  3
xt_tcpudp               3072  5
ipt_REJECT              5120  3
xt_state                2048  12
iptable_mangle          2688  0
iptable_nat             7684  0
ip_nat                 16172  1 iptable_nat
iptable_filter          2944  1
ip6table_mangle         2304  0
ip_conntrack           48556  3 xt_state,iptable_nat,ip_nat
nfnetlink               6168  2 ip_nat,ip_conntrack
ip_tables              11336  3 iptable_mangle,iptable_nat,iptable_filter
ip6table_filter         2688  1
ip6_tables             12616  2 ip6table_mangle,ip6table_filter
x_tables               12164  10 xt_pkttype,ipt_LOG,xt_limit,ip6t_REJECT,xt_tcpudp,ipt_REJECT,xt_state,iptable_nat,ip_tables,ip6_tables
ipv6                  225632  11 ip6t_REJECT
subdomain              49176  0
sdmatch_pcre           13440  1 subdomain
dm_mod                 53600  0
loop                   15240  0
nls_utf8                2048  1
ntfs                  192020  1
pcmcia                 35132  0
firmware_class          9984  1 pcmcia
cdc_acm                14368  2
usbhid                 41696  0
joydev                  9152  0
yenta_socket           23820  1
rsrc_nonstatic         12544  1 yenta_socket
pcmcia_core            38048  3 pcmcia,yenta_socket,rsrc_nonstatic
generic                 4356  0 [permanent]
ide_cd                 35872  0
cdrom                  32800  1 ide_cd
ati_agp                 7948  0
agpgart                29656  1 ati_agp
8139too                24832  0
mii                     5120  1 8139too
snd_atiixp             18572  1
snd_ac97_codec         83488  1 snd_atiixp
snd_ac97_bus            2304  1 snd_ac97_codec
snd_pcm                83972  3 snd_pcm_oss,snd_atiixp,snd_ac97_codec
snd_timer              22404  2 snd_seq,snd_pcm
snd                    52996  10 snd_pcm_oss,snd_mixer_oss,snd_seq,snd_seq_device,snd_atiixp,snd_ac97_codec,snd_pcm,snd_timer
ehci_hcd               28936  0
soundcore               9056  1 snd
snd_page_alloc          9864  2 snd_atiixp,snd_pcm
ohci_hcd               18564  0
shpchp                 39840  0
pci_hotplug            24704  1 shpchp
usbcore               113156  5 cdc_acm,usbhid,ehci_hcd,ohci_hcd
reiserfs              213376  1
fan                     4740  0
thermal                13832  0
processor              23360  2 powernow_k8,thermal
atiixp                  5904  0 [permanent]
ide_disk               15232  4
ide_core              118032  4 generic,ide_cd,atiixp,ide_disk

/etc/sysconfig/network/ifcfg-modem0 (couldn't get modem*)
BOOTPROTO='none'
DIALCOMMAND='ATDT'
DIALPREFIX=''
DIALPREFIXREGEX=''
INIT1='ATZ'
INIT2='AT Q0 V1 E1 S0=0 &C1 &D2 +FCLASS=0'
INIT3=''
INIT8='ATM1'
INIT9=''
MODEM_DEVICE='/dev/ttyACM0'
NAME='Conexant Systems (Rockwell) USB ACF Modem'
PPPD_OPTIONS=''
PROVIDER='56k_dialup'
SPEED='12000000'
STARTMODE='manual'
UNIQUE='iVWJ.IwvutVxiRIC'
USERCONTROL='yes'

/etc/sysconfig/network/ifconfig-modem1
BOOTPROTO='none'
DIALCOMMAND='ATDT'
DIALPREFIX=''
DIALPREFIXREGEX=''
INIT1=''
INIT2=''
INIT3=''
INIT8='ATM1'
INIT9=''
MODEM_DEVICE='/dev/modem'
NAME='Hewlett-Packard Company Modem'
PPPD_OPTIONS=''
PROVIDER='56k_dialup1'
SPEED='57600'
STARTMODE='manual'
UNIQUE='YWbH.YHjXbhWQHx0'
USERCONTROL='yes'

We noticed the speed looked wrong for the USB modem so we changed the Baud Rate to 115200 & it seems to be downloading at normal speed now. You don't see the speed during normal setup because it is in details.

OK, this seems to be a configuration problem.

At first: Disable the first (internal) modem, which looks like a onboard-modem (the Hewlett-Packard Company Modem) if it is not in use. You can use YaST for this.

Then set the line
SPEED='12000000'
in /etc/sysconfig/network/ifcfg-modem0
to
SPEED='57600'

which should solve the problem.

Please attach the YaST logfiles in /var/log/YaST2/

Created attachment 67384 [details]
YAST logfiles

Joel: Did the manual fix in comment #6 work?

Michael: Please fix the modem module for this model.

erm... Martin of course ;)

Fixed in SVN for yast2-network-2.13.29:
if (speed == 12000000) speed = 57600;