Bugzilla – Bug 151473
Does not detect SATA hard drive during install.
Last modified: 2006-09-12 13:02:33 UTC
"could not detect any HD" error message when trying to install 64 bit 10.1 Beta 3 on following system: CPU: AMD 64 3000+ M'board: Elite (ECS) 755-2 (SIS744 & 964) Memory: 512RAM Video: nVidia 6600GT HDD: Maxtor Diamondmax 200GB All other hardware detected correctly.
Please attach the output of `hwinfo --disk' as well as `hwinfo --storage-ctrl'. It's possible this does not work because of the SiS-chipset - these chipsets are generally poorly supported by Linux mainly because of two reasons: It's low end hardware and SiS keeps it all secret.
I can only attach the hwinfo output from the current installation (10.0 32bit) which does work with this hardware.
No, this does not really help (the problem might be hwinfo itself) Use the rescue system from CD1 Also attach the yast logfiles located in /var/log/YaST2/*
Created attachment 69135 [details] Zip file containing yast logs and hwinfo.txt I hope these are the files you need? If not, please let me know.
Please use tar and one of the compression-tools gzip or bzip2 here, ZIP is a rather unusual format and might not be usable by anyone around here. Asking for a comment from the kernel maintainers.
Created attachment 69426 [details] Y2logs
Created attachment 69427 [details] Hwinfo file
Created attachment 69428 [details] hwinfo file in text format
It says: <6>SIS5513: neither IDE port enabled (BIOS) So check your BIOS settings and see if you need to enable them.
I will check this tonight by all means, but the 32 bit (V10.0) does install correctly on the same system? What if I tried the 32 bit version of 10.1, would that help? I could just try the initial setup of CD1 to see if the HD is detected? I could also try the CD1 of the 64 bit 10.0.
I would like to contribute with my HW to this bug which has not been fixed since SuSE 10. SuSE 9.3 does recognize my SATA HDDs in ATA mode (sata_promise)
Created attachment 71214 [details] Yast2 logs Attached the yast2logs. I would like to contribute with my HW to this bug which has been existing since SuSE 10. SuSE 9.3 does recognize my SATA HDDs in ATA mode
Created attachment 71215 [details] hwinfo
For comment #12, please file a different bug. That's a different chipset. David, this one has been needinfo for a while, could you please check your bios?
David, please provide the information that was asked for. Otherwise this back will be resolved as INVALID due to not sufficient information.
(In reply to comment #16) > David, please provide the information that was asked for. Otherwise this back > will be resolved as INVALID due to not sufficient information. > I am sorry for the delay in responding to this but i have been out of the country for a couple of weeks. I will check the requested info this weekend.
I have checked the BIOS and all seems ok. The IDE ports for the CD-ROM and DVD player are enabled but the other two IDE ports are not, because of course there is no IDE HD installed. Just the SATA HD. As previously stated SUSE 10.0 installs ok on this system. As does Ubuntu, Fedora Core 4 and of course Windows XP.
What's the state here? Is the patch from connect #19 in? Is the bug still valid?