Bugzilla – Bug 163955
YaST -> Network -> DSL/ISDN/MODEM-Konfiguration
Last modified: 2007-03-27 12:00:10 UTC
After konfiguration of DSL/ISDN/MODEM, YaST ask for konfig the mailsystem. The "normal" user klicks "Yes", konfig fetchmail and doesn't know what he do. ;) After that, he open KMail/Thunderbird/*, konfig it and wonder where his mails gone... A bad solution for "normal" users.
Sorry but I don't know what you mean. Please be more specific about the problem or request. If this is a feature request, change the severity field to `Enhancement'.
My interpretion of the initial comment is: "The 'configure mailsytem now' question causes more harm than good." I agree with that - most users will setup a internet connection, but the least will ever use postfix and fetchmail. They will use KMail/Thunderbird/Evolution instead. Therefore it's pointless or even bad to have a working fetchmail configuration. (I didn't test, but I can imagine that fetchmail will fetch the mail before the user can't fetch it with his graphical MUA.) My suggestion: simply remove the "configure mailsystem now?" question from the YaST modules setting up the internet connection. - beginners usually don't want to use fetchmail and postfix - experts can start the YaST module for the mailsystem on theirself (or write the fetchmail/postfix configfiles with $EDITOR, but that's another story.) Sidenotes: - I let this in NEEDINFO - Detlef, please add a note here. - the problem still exists in 10.1 beta9 - CC'ing Siegfried because I think this is a usability issue
Yes, Christian, you're right, that's it.
Reassigning to Martin as Enhancement. Maby we should just add a note, this sure makes sense for a server installation.
Some questions, I'm not an email expert: 1) When is it necessary to configure postfix or fetchmail during the installation after configuration of DSL/ISDN/MODEM? Which kind of user will need this? 2) Do we have any data, e.g. % of use of postfix or fetchmail? 3) Can we make a product specific installation workflow at this stage?
1) The homeuser normaly doesn't need a configuration of postfix/fetchmail because he use a MUA (KMail/Thunderbird etc) 2) don't know ;) 3) Yes, that's a good idea: SUSE Linux *.* -> no configuration SUSE Server Products-> configuration of fetchmail/postfix after setup internetconnection
Reassigning to the new maintainer of yast2-network.
move to later
Reopening and increasing severity. (Yes, I'm serious about the severity. This is really a big usability bug.) FYI: this topic has caused a large discussion on opensuse-de this week: fetchmail daemon gestoppt; trotzdem werden Emails runtergeladen :-( (see the list archives for all mails.) Lots of people agree that the "do mail configuration now?" question causes more harm than good. They also agree that it is a pitfall for newbies who wonder why they receive no mails in KMail. Oh, and *nobody* said that this question is useful and/or a good idea. I would call that a real-life usability study *g* - and it has a clear result. Please remove the "do mail configuration now?" question from the DSL/ISDN/Modem configuration. (BTW: My arguments in comment #2 and Detlef's comment #6, item 1) are still valid. However, I would even remove the question in SLES.)
I believe this is a valid issue but it needs a larger audience for discussing the correct way to handle it. Adding a couple of people to CC.
I think we can remove it, it does not even make sense for Enterprise products.
Ok, so I will do it then
fixed in yast2-network-2.15.15
Thanks for your fast reaction and for fixing this! :-)
*** Bug 104127 has been marked as a duplicate of this bug. ***