Bug 408252 - can't open /dev/sr0 for writing (can't burn CD / DVD)
Summary: can't open /dev/sr0 for writing (can't burn CD / DVD)
Status: RESOLVED FIXED
: 458091 459670 460791 460952 461301 461322 461614 461630 462043 462265 462623 462704 462966 463000 463091 463432 464165 465003 465184 467928 468096 468293 (view as bug list)
Alias: None
Product: openSUSE 11.1
Classification: openSUSE
Component: Other (show other bugs)
Version: Final
Hardware: All openSUSE 11.1
: P1 - Urgent : Critical with 37 votes (vote)
Target Milestone: ---
Assignee: Danny Al-Gaaf
QA Contact: E-mail List
URL:
Whiteboard: marked-ForNextOS11.1:HAL
Keywords:
Depends on:
Blocks:
 
Reported: 2008-07-11 08:11 UTC by Robby Verberne
Modified: 2009-10-09 20:38 UTC (History)
62 users (show)

See Also:
Found By: Beta-Customer
Services Priority:
Business Priority:
Blocker: ---
Marketing QA Status: ---
IT Deployment: ---


Attachments
wrprot (46.42 KB, image/png)
2008-07-16 08:24 UTC, Robby Verberne
Details
dmesg output (50.02 KB, text/plain)
2008-07-16 08:53 UTC, Robby Verberne
Details
strace output (49.62 KB, application/x-tbz)
2008-12-23 22:53 UTC, Egbert König
Details
patch for /usr/share/PolicyKit/policy/org.freedesktop.hal.device-access.policy (552 bytes, patch)
2008-12-23 22:54 UTC, Egbert König
Details | Diff
Patch candidate (1.80 KB, patch)
2009-01-08 12:35 UTC, Danny Al-Gaaf
Details | Diff
patch candidate 2 (1.82 KB, patch)
2009-01-08 15:59 UTC, Ludwig Nussel
Details | Diff
lshal on machine with patch (106.34 KB, text/plain)
2009-01-08 18:17 UTC, Adam Jimerson
Details
lshaloutput on machine without patch (124.11 KB, text/plain)
2009-01-08 18:22 UTC, Adam Jimerson
Details

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Description Robby Verberne 2008-07-11 08:11:47 UTC
Impossible to write to dvd in device.
Comment 1 Robby Verberne 2008-07-16 08:24:43 UTC
Created attachment 228028 [details]
wrprot
Comment 2 Robby Verberne 2008-07-16 08:27:59 UTC
The message states: setup can arrange this for you. No setup found.
Comment 3 Robby Verberne 2008-07-16 08:53:18 UTC
Created attachment 228047 [details]
dmesg output
Comment 4 Cyril Hrubis 2008-07-18 10:28:28 UTC
This doesn't mean DVD is mounted readonly, this says that user has not permission to write to /dev/sr0. What is output from "ls -l /dev/sr0" on my workstation it shows "brw-r----- 1 root disk ..." so it looks like only root is able to burn DVDs.
Comment 5 Robby Verberne 2008-07-19 16:43:06 UTC
oddball@AMD64x2-sfn1:~> ls -l /dev/sr0
brw-rw----+ 1 root disk 11, 0 jul 19 18:33 /dev/sr0
oddball@AMD64x2-sfn1:~>

oddball@AMD64x2-sfn1:~> getfacl /dev/sr0
getfacl: Removing leading '/' from absolute path names
# file: dev/sr0
# owner: root
# group: disk
user::rw-
user:oddball:rw-
group::r--
mask::rw-
other::---
Comment 6 Werner Habel 2008-09-09 15:44:04 UTC
same issue here with openSUSE 11.0 and latest k3b.
Comment 7 Johann-Nikolaus Andreae 2008-11-30 16:36:05 UTC
problem still available in rc1.
normal user have no rights to burn a cd.
Comment 8 Philippe Landau 2008-12-19 23:49:21 UTC
<burndusk>	the solution to this was to add the right policy to policykit.conf for the users i want to have burn access
Comment 9 Biome Sphere 2008-12-20 00:22:05 UTC
i found to add disk, cd-rom to user via yast>security and users>user and group management, worked out ok, but i just realise this is for 32bit, but sorry can't find that bug report :)
Comment 10 kolA flash 2008-12-20 01:57:15 UTC
Got the same problem on two machines since updating these from 11.0 to 11.1.

I'm kind of sure that the problem didn't existed in 11.0! To proof that I started the 11.0 gnome live cd. There I had acces to my DVD writer as standard user linux without changing anything!

The difference I realised between the 11.0 boot cd and my 11.1 systems was that /dev/sr0 on the 11.1 machines didn't hat that acl entry
user:myuser:rw-
Instead the group permission on the 11.1 machines was set to rw. On the 11.0 live cd it's just r.

As a continuous workaround I added
setfacl -m 1000:rw /dev/sr0
to /etc/init.d/boot.local
1000 is my user-id.

Please fix this soon. Other people may not be so smart, as the people posting here!

If you need further information, please tell me!

Thanks
colAflash
Comment 11 Forgotten User zOWss6Gs9u 2008-12-21 21:08:26 UTC
*** Bug 460791 has been marked as a duplicate of this bug. ***
Comment 12 Forgotten User zOWss6Gs9u 2008-12-21 21:11:53 UTC
The ACL is lost when I insert a CD and KDE4 mounts it... not sure if it happens with other desktops.

Before inserting a CD:
$ getfacl /dev/sr0
getfacl: Removing leading '/' from absolute path names
# file: dev/sr0                                       
# owner: root                                         
# group: disk                                         
user::rw-                                             
user:reddwarf:rw-                                     
group::rw-                                            
mask::rw-                                             
other::---                                            

After inserting a CD:
$ getfacl /dev/sr0
getfacl: Removing leading '/' from absolute path names
# file: dev/sr0                                       
# owner: root                                         
# group: disk                                         
user::rw-                                             
group::rw-                                            
mask::rw-                                             
other::---


If after the ACL is lost I manually readd myself with 'setfacl -m u:reddwarf:rw /dev/sr0' the problem isn't repeated. Now I can insert a CD without losing the ACL... until the next reboot.
Comment 13 Felix Möller 2008-12-22 10:23:22 UTC
same problem here.
Comment 14 Pawel Stolowski 2008-12-22 13:30:23 UTC
Same problem here. The following workaround helped in my case:
    * make your user a member of "cdrom" group
    * create /etc/udev/rules.d/99-my.rules file with the following entry:
      KERNEL=="sr*[0-9]", GROUP="cdrom", MODE="0660"
    * reboot

The udev rule above ensures /dev/sr0 is always owned by root:cdrom and writable/readable for cdrom group.
Comment 15 Sebastien ROHAUT 2008-12-23 08:21:42 UTC
Exactly the same problem ! Like #12, ACL are modified when inserting a blank cdr or dvdr. I added my user in group "disk" but it shouldn't be the case...
Comment 16 Forgotten User zOWss6Gs9u 2008-12-23 17:47:28 UTC
At http://forums.opensuse.org/applications/multimedia/402631-permissios-dev-caused-failure-play-video-dvd.html#post1914309 the user "nvliet" reports the same problem with Gnome.

It could still be two different problems, but seems the problem isn't related to KDE but to... HAL? PolicyKit? udev? everything is the same to me ;-) CCing lnussel since it appears in the latest PolicyKit changelogs, sorry if the problem isn't related to you.
Comment 17 Egbert König 2008-12-23 22:53:10 UTC
Created attachment 262330 [details]
strace output

I have straced the system dbus-daemon, the hald-addon-storage helper for my DVD Burner and the hald-runner. The output is indicating, that the DVD Burner is categorized as removable block medium with a blank DVD-R medium inserted. For this category user access is not allowed in the openSuSE PolicyKit configuration.

I could reproduce, that my user permission disappeared as soon as I have inserted a blank DVD-R into the burner while logged in. When the blank DVD-R was sitting in the Burner while logging in, I had user permissions on the device (/dev/sr0) after login.

I have changed the file /usr/share/PolicyKit/policy/org.freedesktop.hal.device-access.policy and have allowed access to removable block devices for active_session and inactive_session. After that change my user permission did not disappear on inserting a blank DVD-R into the burner while logged in.
Comment 18 Egbert König 2008-12-23 22:54:10 UTC
Created attachment 262331 [details]
patch for /usr/share/PolicyKit/policy/org.freedesktop.hal.device-access.policy

This patch allows user access to removable block devices.
Comment 19 Marcus Meissner 2008-12-24 16:31:22 UTC
The ACLs should have been set.

reassigning to Ludwig who knows more.
Comment 20 Kay Sievers 2008-12-24 16:58:42 UTC
I see the same here sometimes too, for the first time a user session is established. The media change event clears the properly assigned ACL. But, it seems not to happen if you log out and log in again, then the ACL is preserved properly.

I guess *something* in the stack calls chmod/chown, which it shouldn't do, and resets the assigned ACL.
Comment 21 Segundo Luis Martín Díaz Sotomayor 2008-12-27 16:12:11 UTC
Same problem here.
Comment 22 Robert McKee 2008-12-28 14:32:06 UTC
Comment on attachment 262331 [details]
patch for /usr/share/PolicyKit/policy/org.freedesktop.hal.device-access.policy

This patch seemed to work for my 11.1 installation.
Comment 23 Detlef Reichelt 2008-12-28 23:07:43 UTC
*** Bug 461322 has been marked as a duplicate of this bug. ***
Comment 24 Christopher Hopp 2008-12-29 00:36:35 UTC
Same problem with openSUSE 11.1 (x86-64) and GNOME, both Brasero and native burning.  Problem resolved with change to PolicyKit as described by #18.
Comment 25 Dieter Jurzitza 2008-12-29 09:33:24 UTC
*** Bug 462704 has been marked as a duplicate of this bug. ***
Comment 26 Mariusz Fik 2008-12-30 20:01:06 UTC
Just add user to "disk" group, then re-login.
Comment 27 Marcus Meissner 2008-12-30 21:24:48 UTC
*** Bug 463000 has been marked as a duplicate of this bug. ***
Comment 28 Marcus Meissner 2008-12-31 14:40:58 UTC
*** Bug 463091 has been marked as a duplicate of this bug. ***
Comment 29 Michael McCarthy 2008-12-31 17:17:38 UTC
*** Bug 462265 has been marked as a duplicate of this bug. ***
Comment 30 Axel Köllhofer 2008-12-31 19:35:02 UTC
I can confirm the behaviour described in #20.

After logging out and logging in again, all ACLs are preserved/set properly.
Comment 31 Dieter Jurzitza 2009-01-01 16:37:03 UTC
*** Bug 462043 has been marked as a duplicate of this bug. ***
Comment 32 Stephan Binner 2009-01-03 09:49:44 UTC
*** Bug 461614 has been marked as a duplicate of this bug. ***
Comment 33 Carl-Daniel Hailfinger 2009-01-03 12:42:46 UTC
Default policy for removable devices is "no access" and default policy for optical devices is "access". Could the two maybe interact?
Comment 34 Carl-Daniel Hailfinger 2009-01-03 13:27:01 UTC
Interesting side note: A few minutes after inserting a video DVD, the permissions sometimes fix themselves.

Besides that, even with the patch from comment #18, there is a short time period where no access to the device is possible. This can be triggered by burning a DVD ISO image with k3b and selecting the "verify" option. K3b accesses /dev/sr0 to check whether a medium is inserted, but as long as no medium is inserted, the permissions are still wrong.

That's probably a design bug in permission handling. DVD burning software needs access to the device even if no medium is inserted, i.e. a media ejection/change event should never reset the ACLs.
Comment 35 Forgotten User 7Vd19u3Vod 2009-01-03 13:58:06 UTC
Another interesting side note, which might be related to the previous one (#34):

When using grip tho create mp3 files from a CD the following behaviour is observed (as long as the user is not member of group "disk"):
After initial insert of a CD grip "sees" the tracks on the CD and is able to play them. As soon as you press the "rip" button (rip configuration "grip(cdparanoia)") connection to the CD is lost completely and grip does not "see" the tracks any more.
Comment 36 Larry Mahoney 2009-01-03 15:50:51 UTC
Same problem with Gnome(Brasero and Native). 
Similar behavior in reading DVD Video with Xine. It writes that /dev/dvd (symlink to /dev/sr0) is unavailable.
I manualy assign read-write permission to the user - it works. After reboot, the rights are reset to default.
Comment 37 Kay Sievers 2009-01-04 03:35:51 UTC
Seems HAL erroneously removes the ACL after the media change detection:
  Run started ... '/usr/lib64/hal/hal-acl-tool' ...
  3410: attempting to get lock on /var/run/hald/acl-list
  3410: got lock on /var/run/hald/acl-list
  3410: adding ACL's for /dev/sr0
  3410: invoking 'setfacl -x u:2702 /dev/sr0'
  3410: releasing lock on /var/run/hald/acl-list
Comment 38 Dieter Jurzitza 2009-01-04 12:14:40 UTC
*** Bug 463432 has been marked as a duplicate of this bug. ***
Comment 39 Dieter Jurzitza 2009-01-05 18:56:51 UTC
*** Bug 460952 has been marked as a duplicate of this bug. ***
Comment 40 Michael McCarthy 2009-01-05 19:16:33 UTC
*** Bug 461301 has been marked as a duplicate of this bug. ***
Comment 41 Forgotten User Drfk9mafMw 2009-01-06 16:52:35 UTC
May I ask why we have such a desastrous bug again? Am I the only one doing bug hunting on real machines and not in crippled VMs? But even so: I did not test CD/DVD access, shame on me.

This, like the crippled wifi drivers is SERIOUSLY affecting the popularity of our distro, and I am really starting to feel frustrated explaining issues like that to colleagues and friends.

Bugs like this should be a ship stopper, and it was opened in july. I can not believe this.
Comment 42 Adam Jimerson 2009-01-06 18:51:54 UTC
I was doing testing on a real machine and had this problem with beta 4 & 5 but I wrote this problem off as a bad CD drive because the one I tested with was in storage for so long no one knew if it worked.  It wasn't until I installed this on a machine that I knew has a working burner that I realized it was a real problem.  I agree that problems like this should be a ship stopper or something so they don't get through the testing phase and cause problems like this.
Comment 43 Joseph Short 2009-01-06 23:27:42 UTC
I can't believe this bug has been in this release for this long.  I looked at /dev/sr0 and found that it is set to group "disk" and only owner and group have read/write access.  "Others" is completely blocked.  My fix was just to add group "disk" to my userid.  I didn't even have to reboot (just make sure you restart K3b).  Further, it is a permanent fix (at least for each userid set).
Comment 44 Pawel Stolowski 2009-01-07 08:38:17 UTC
Regarding comment #43, #26 and others that suggest to add user to "disk" group... I don't think it's a good idea, since it also grants access to hdd devices.
Comment 45 Ludwig Nussel 2009-01-07 08:47:06 UTC
*never* add regular users to group disk.
Comment 46 Forgotten User --EoyBps8f 2009-01-07 09:03:14 UTC
What do you expect? Users are waiting more than five months for a fix and this is something that hinders your work. Apart from being a bit embarrasing that a bug like this could slip through.

Anyway, if you do not communicate an official workaround and/or that his bug will be fixed in the short term, users come up with their own workarounds because they need to work with their hardware. It's not some fancy eye-candy that openSUSE is failing to deliver.

You should really increase your communication with the community for such "popular" bugs.
Comment 47 Ludwig Nussel 2009-01-07 09:11:15 UTC
Problem is caused by commit
e72cb4437700b4b34ac5c6de0e30dff8bb0ed89e
which adds the "removable-block" access control type to volumes.

As long as a CD drive (e.g. /dev/sr0) as no medium inserted hal only has one
device object in it's tree and that is /dev/sr0 with access control type
"cdrom". If one inserts a medium that device obtains a child with the same
device name (/dev/sr0) and with block.is_volume set. That one gets access
control type "removable-block". I guess the behavior is undefined if the same
device appears multiple times with different access control types.

The fdi file needs to be modified to not set "removable-block" on
unpartitioned disks where the drive has access control and the same
name as the volume.
Comment 48 Forgotten User Drfk9mafMw 2009-01-07 09:14:42 UTC
Thanks for clarifying that the "disk" fix is not advisable. Yet, I am asking
myself how you think this should go on. This is an absolute ship stopper bug
and yet it didn't even show up in the most annoying bugs during testing phase. 

Right now, there is not even a note on news.opensuse.org.

Please, someone from Novell or the openSUSE team, step forward and put
something online so that users don't walk away in their frustration.

For the time being, I don't see any other solution than to add users to disk,
since burning is essential here in our lab..
Comment 49 Ludwig Nussel 2009-01-07 09:17:17 UTC
(In reply to comment #46 from Sven Burmeister)
> What do you expect? Users are waiting more than five months for a fix

Whatever the original cause for the bug report was, it was not the
problem we see now. The current problem was introduced on Nov 27th.
Comment 50 Forgotten User MdQvOBD8hM 2009-01-07 09:21:53 UTC
Of course, it it still the same problem: Standard users will not be able to use their CD and DVD drives as they thould be able to. 

Don't defeat the problem! This doesn't gain much popularity to SuSE! The problem is just too obvious!
Comment 51 Ulrich Hiller 2009-01-07 09:27:27 UTC
> *never* add regular users to group disk.

What would you suggest for a quick workaround until the bug is fixed?
What do you think about this:
Create a file e.g. '99-udev-default.rules' in /etc/udev/rules.d with
99-udev-default.rules:KERNEL=="sr0",               NAME="%k", MODE="666"

That makes /dev/sr0 permissions 666 from boot. Is that advisable?

Comment 52 Ludwig Nussel 2009-01-07 09:29:31 UTC
(In reply to comment #48 from Daniel Mader)
> Thanks for clarifying that the "disk" fix is not advisable. Yet, I am asking
> myself how you think this should go on. This is an absolute ship stopper bug
> and yet it didn't even show up in the most annoying bugs during testing phase. 

I guess the problem was introduced too late to be properly rated.

> Right now, there is not even a note on news.opensuse.org.
> 
> Please, someone from Novell or the openSUSE team, step forward and put
> something online so that users don't walk away in their frustration.

People are just returning from Christmas vacation. There should be an online
update soon.

> For the time being, I don't see any other solution than to add users to disk,
> since burning is essential here in our lab..

That would be equivalent to root permissions.

Here are some possible workarounds:

1. remove the paragraph that adds the 'removable-block' thing from
/usr/share/hal/fdi/policy/10osvendor/20-acl-management.fdi

2. alternatively grant access to removable storage devices to individual users:
# polkit-auth --user joe --grant org.freedesktop.hal.device-access.removable-block

3. or allow users in active local sessions access to removable storage devices:
# echo "org.freedesktop.hal.device-access.removable-block auth_admin_keep_always:yes:yes" >> /etc/polkit-default-privs.local
# set_polkit_default_privs

You may want to revert that latter two changes once a fix is released.
Comment 53 Dave Plater 2009-01-07 13:54:10 UTC
I had this problem way back with 11.0 alpha at some stage but it never made it to bugzilla.
I solved the problem of having to reset permissions for /dev/sr0 and /dev/sg0 after every boot by adding user and users to the /dev/sr0 line in fstab and I have never had a problem since. My sr0 line in fstab :-
/dev/sr0             /media/dvd           auto       user,users,auto       0 0
Hope this sorts something out.
Comment 54 Alberto Passalacqua 2009-01-07 17:11:46 UTC
In answer to comments #46 and #48: this is of course a serious problem, it has been there for a long time, that's true. I am part of the community, and I don't see users running away for this problem, as I did not see anyone reminding this bug during the test phase. So I would define this situation a shared responsibility, at least :-)

Now, the problem is here, let these guys work on it and release a patch without having them to answer to our complaints. It is already pretty clear to them that the problem is serious.

Regards,
Alberto
Comment 55 Dean Hilkewich 2009-01-07 18:49:47 UTC
(In reply to comment #54 from Alberto Passalacqua)
> In answer to comments #46 and #48: this is of course a serious problem, it has
> been there for a long time, that's true. I am part of the community, and I
> don't see users running away for this problem, as I did not see anyone
> reminding this bug during the test phase. So I would define this situation a
> shared responsibility, at least :-)
> 
> Now, the problem is here, let these guys work on it and release a patch without
> having them to answer to our complaints. It is already pretty clear to them
> that the problem is serious.
> 
> Regards,
> Alberto
> 

The community did do it's job, it reported the issue.  It's the developers job to mark priority, assign, review and fix the bugs on a release.  Pestering the developers really shouldn't be a job for the community.  Re-evaluation of bugs is again the responsibility of the devels and priorities changed if needed.  Nothing more then generating a list of outstanding bugs should be needed to spot issues before release. Also for many people the bug wasn't discovered simply because they could not even install the earlier Alpha's and RC's.  This bug is the perfect example of why installation issues have to be addressed as soon as possible.  Installer issues should be a #1 priority as if a person cannot install the product they cannot test any further.
Comment 56 Alberto Passalacqua 2009-01-07 19:25:04 UTC
There is a significant difference between "pestering" and "reminding". 

You have been around for the whole development cycle, you know the time was very limited and developers were under pressure for 11.1, so it might happen that they lose track of some problem. A lot of developers are on IRC all the time and read ML. Bringing these problems at their attention there if you think no attention is paid to the bug report is simple, and can avoid issues like these to reach the final release. We (community) are here also for that.
Comment 57 Dean Hilkewich 2009-01-07 20:10:33 UTC
And who is putting that pressure on the devels on that timeline?  It isn't the community, it's Novell and as such since the community cannot change the timeline it is the responsibility of the people that enforce that timeline to make sure that the QC is maintained.  Mailing list should actually be abolished as it offers no steady way of tracking an issue IMHO and does not sync up with bugzilla where bugs can easily be tracked in many fashions.  This is why databases were invented so you don't have to rifle though hundreds of thousands of records before finding the right one.  If you offer bugzilla as a way of reporting bugs then it should be used as well for determining what bugs need to be fixed.  If it isn't utilized in that fashion then the net worth of even offering bugzilla is 0.  Reporting bugs in mailing lists is extremely unreliable.
Comment 58 Forgotten User Drfk9mafMw 2009-01-07 21:07:12 UTC
I can only fully agree with comment #57 and #57: we have a track record of offering pretty much non-installable alphas and even betas, at least for the average user. This definitely defeats the purpose of a devel snapshot for widespread testing. 

Also, as said, I cannot understand why we have to follow such tight schedules. A distro should be released only when it's finished, not when some release plan says it's about time.

And finally: I have to get some work done besides the time that I spend for the project, so I won't be able to also follow the MLs. Bugzilla must be enough, or I will have to consider it as a waste of my time.
Comment 59 Dean Hilkewich 2009-01-07 21:37:24 UTC
Exactly Daniel, what I think bugs people most about this issue isn't the actual bug itself but how it demonstrated the failure of how bugs are presently being handled.  People would like to see a working solution that avoid these obvious pitfalls in the future as it is at the heart of the real issue.  The current development model is broken and what has to be addressed is how to fix that first so one can improve and minimize things like this happening in the future.
Comment 60 Forgotten User --EoyBps8f 2009-01-07 21:41:43 UTC
That is something for the mailinglist though, e.g. opensuse-project.
Comment 61 Alberto Passalacqua 2009-01-07 21:44:04 UTC
Hi Daniel,
excluding the fact that betas were all installable during 11.1 cycle, because I
tried them personally, and I don't consider myself a Linux guru, the schedule
is decided on the basis of Novell needs (the openSUSE developers work also on
other Novell products), upstream releases and other factors.

OpenSUSE has a release cycle of six to eight months, and the next release
schedule is being widely discussed on the opensuse-factory mailing list. It is
quite unrealistic to ask for a distribution "released when ready": it would be
an endless process, with outdated software, which is not what openSUSE users
want.

Bugzilla should be enough, but if you look at the number of fixed bugs before
release you will understand that it is perfectly possible to miss some of the
problems. The role of a community is also to check if a bug was fixed and
eventually to poke the developer if it is the case. Time is not a problem,
because the time spent to complain here is longer that the time required to
enter IRC and ask there in the #opensuse-factory channel, where many developers
can be found.

Don't get me wrong, I know there is a lot of room for improvements in the
testing -> fixing process. But at this point we know the bug will be fixed
soon.

@Deanjo: I agree the process is not perfect. I am looking forward to some realistic proposals on some mailing list where I can read what you suggest. If you have done that already, please link me to it. :-)
Comment 62 Lubos Lunak 2009-01-08 10:36:34 UTC
*** Bug 464165 has been marked as a duplicate of this bug. ***
Comment 63 Vojtech Zeisek 2009-01-08 11:11:35 UTC
The fix with changing of permissions for /dev/sr0 did not work for me. I had to add myself to groups audio, cdrom and disk (openSUSE 11.1, KDE4), I also have problems with playing Audio CDs (no right to play it... - fixed by adding to groups). And KDE4 does not announce the media correctly: when I insert Audio or blank CD, I can only "download pictures with digiKam"...
Comment 64 Danny Al-Gaaf 2009-01-08 11:26:18 UTC
Please stop that kind of discussion in bugzilla. Bugzilla is about bugs and not a forum or mailing list. It helps nobody if you discuss not bug related topics in bugzilla. Thanks!
Comment 65 Larry Mahoney 2009-01-08 11:50:05 UTC
(In reply to comment #64 from Danny Kukawka)

It would be nice for you to tell everyone, that you're assigned for this bug and _working_ on it. :)
Comment 66 Danny Al-Gaaf 2009-01-08 12:01:02 UTC
1) I got this bug assigned while I'm (and I'm still) on vacation.
2) I work on this bug as soon as it's set to ASSIGNED
3) This kind of discussion don't help anyone. Please remember: we are not sitting 24/7 in front of bugzilla (especially not at the turn of the year).
Comment 67 Danny Al-Gaaf 2009-01-08 12:35:10 UTC
Created attachment 263818 [details]
Patch candidate

Please check if this patch for /usr/share/hal/fdi/policy/10osvendor/20-acl-management.fdi fixes the problem. You need to restart hal after patching the fdi file.
Comment 68 Ludwig Nussel 2009-01-08 15:59:17 UTC
Created attachment 263903 [details]
patch candidate 2

doesn't work. I can't remember a way of comparing two properties for equality from the top of my head (to compare whether the device file is the same as the parent) so we could instead check if the volume is a partition. In that case the volume and the parent have the same device file.
Comment 69 Ludwig Nussel 2009-01-08 16:02:15 UTC
Considering the complaints about inability to burn CDs due to this bug I wonder whether scsi generic access for cdrom drives is still required for burning as acls for those where not affected.
Comment 70 Simon Schmeisser 2009-01-08 16:11:57 UTC
I have tested the last patch and it works on opensuse 11.1 x86 edition. The iso for the 64bit edition for my my other pc was burned succesfully.

thanks :-)
Comment 71 Adam Jimerson 2009-01-08 16:43:25 UTC
I think we may have a winner the second patch candidate works on my openSUSE 11.1 64 bit machine and just turned out a audio machine.  The only problem I find with the second patch is that the Device Notifier in KDE 4.1.3 is not made aware of CD or DVDs no matter if they are blank or not, this kind of through me off at first because I thought that the patch wasn't working until I opened K3B.
Comment 72 Danny Al-Gaaf 2009-01-08 17:02:26 UTC
Can someone please provide the full outpuf of lshal with and without the last patch?
Comment 73 Adam Jimerson 2009-01-08 18:17:30 UTC
Created attachment 263941 [details]
lshal on machine with patch

If using different machines will work I can provide the lshal without the patch here in a bit.  As for the lshal with the patch here is what is on my current machine.
Comment 74 Adam Jimerson 2009-01-08 18:22:28 UTC
Created attachment 263942 [details]
lshaloutput on machine without patch

In case different machines will work for this I will remove the NEEDINFO, but if it won't then please remove it.
Comment 75 Luis Medinas 2009-01-08 20:20:04 UTC
bug #462623 seems related also please can anyone confirm and mark as a duplicate.
Comment 76 Felix Möller 2009-01-08 20:30:02 UTC
*** Bug 462623 has been marked as a duplicate of this bug. ***
Comment 77 Andrew Jorgensen 2009-01-09 01:44:09 UTC
*** Bug 462966 has been marked as a duplicate of this bug. ***
Comment 78 Andrew Jorgensen 2009-01-09 01:46:46 UTC
This bug is not specific to k3b
Comment 79 Larry Mahoney 2009-01-09 09:39:34 UTC
*** Bug 461630 has been marked as a duplicate of this bug. ***
Comment 80 Marcus Meissner 2009-01-09 21:07:42 UTC
*** Bug 465003 has been marked as a duplicate of this bug. ***
Comment 81 Terje J. Hanssen 2009-01-09 22:20:34 UTC
I'm not sure how relevant this info is, but I'll add my following recent burning experience on 11.1. On an old K7 with hp dvdwriter 100i, upgraded from 11.0 to 11.1/gnome:

1. Nautilus file manager: 
after selecting files and right click, the normal option 'send to burner' wasn't seen on the context menu as before

2. Gnome CD/DVD-burner window: 
added some data, but it failed to erase existing data on DVD+RW disks

3. Brasero 0.8.4
did a logout/login first, then it was able to find the dvd+rw device and erase existing data on dvd+rw disks, and next burn new content to the disk. Though it ejected the disks after burning, an error message was repetedly encountered telling that it couldn't eject the disks. dbus error, inappropriate ioctl for the device. Had to logout to quit these messages and continue.

4. NeroLinux 3.5.2 on 11.1 x86_64
Erased existing dvd+rw disk data quite ok. I have also burned some Blu-ray BD-R 50GB disks quite ok.
Comment 82 Jaques Chitte 2009-01-12 22:51:33 UTC
Sadly, this sort of thing has become typical since Novell took over Suse.

There are managerial deadlines set for releases without QA being in place to make sure the "product" is ready to ship.

I recall finding a comment with respect to opensuse 10 release that read something like: "bugs will be fixed by dec 6". Someone seems to confuses themself with the Allmighty. Bugs will be fixed when they have had enough time and developer manpower given to them. Belicose management commandments don't frighten bugs away. If management decide a release has to be out in time for Santa to deliver it they need to ensure sufficient resources are made available to finish it.
 

I first got into Suse around 9.2/9.3 , as an everyman distro it was great. I recommended it to several friends who installed and enjoyed it. I kept a suse partition running to support them.

I first had doubts about Suse when openSuse 10 came out. Despite the very slick paint job, the engine had major issues. The remaster fiacso was the first sign of bad management. Then there was mounting flash devices O_SYNC leading to early death of many USB storage devices which were nowhere near as cheap and expendable at that time. I lost interest in suse and hoped it would all sort itself out later.

I am now looking for a non guru distro to recommend so I installed 11.1 , I was very, very impressed with the install process. Very polished and let me make a several mods to the standard installation without any problems. Sadly, once again, the first impression was not a lasting impression.

It seems that unrealistic release deadlines are still being imposed on an under resourced project.

All this PolicyKit stuff is simply incomplete and insufficiently tested.

All the fancy graphics are nice but this sort of issue is a show stopper. I'm just not prepared to start hacking as soon as I have installed to get basics like this to work. Unbelievable.

I'll check in again around suse 12.0 or suse 13.0 in the hope that Novell manage to finish a product before releasing it. In the meantime, good luck.
Comment 83 Forgotten User --EoyBps8f 2009-01-12 23:02:30 UTC
If you know that opensuse is not up for you, why would you install it and not wait some months before doing so? That does not make sense to me.

Anyway, this issue now has a patch that fixes it and which will be shipped. Please send your opinions about the opensuse project to the opensuse-project mailinglist and not this bug-report.
Comment 84 Jaques Chitte 2009-01-12 23:42:47 UTC
Clearly I installed it because I did not know what state is was in. I installed to evaluate, hoping that 10.x was just adjustment troubles to the new management structure.

Sadly it seems german rigour and quality have given way to corporate marketing.

I'll take up your suggestion of the ML.

regards.
Comment 85 Danny Al-Gaaf 2009-01-13 08:21:38 UTC
I have to say it again (as in comment #64): please stop this kind of discussion! Immediately!!! This is bugzilla and not some kind of ML or forum. This tool is about bugs and not about some kind of political discussion.

This kind of comments make it hard/impossible to work on the bug!
Comment 86 Jaques Chitte 2009-01-13 09:21:07 UTC
What is wrong with the groups approach to this sort of media? Clearly disk group is not appropriate and was suggested by someone who did not realise what it represented. However, The tried and tested linux method is add the user to audio if he requires audio, video if he is to view video formats, cdrw if he is to be allowed to burn cd etc.

Does this no longer work on suse?
Comment 87 Stefan Behlert 2009-01-13 12:29:28 UTC
Thanks for the output, Adam. Danny: Comment 73/74.
Danny, if you are convinced that this is the fix, when do you expect to have a package ready?
Comment 91 Joseph Short 2009-01-13 20:29:30 UTC
Despite all the misgivings, I will use the "disk" workaround until the problem is fixed.  I, too, would like to know when the fix is published so that I can remove the workaround.
Comment 92 Ludwig Nussel 2009-01-14 08:15:05 UTC
*** Bug 465184 has been marked as a duplicate of this bug. ***
Comment 93 Adam Jimerson 2009-01-14 17:47:41 UTC
(In reply to comment #87)
> Thanks for the output, Adam. Danny: Comment 73/74.
> Danny, if you are convinced that this is the fix, when do you expect to have a
> package ready?

No problem, any clue if the little problem with Device Notifier in KDE4 will be fixed with the soon to be patch, or will this be addressed later?
Comment 99 Meik Piepmeyer 2009-01-18 13:47:11 UTC
I also ran into this - not while trying to burn, I instead tried to extract an audio cd. So I conclude that a default user has no rights(!) to read from removable media?

The fix from #18 worked for me. As this is a real bad bug, may I ask what is currently preventing the release of a patch? Any KDE4 notifier would be a problem with far less importance if it would fix the greater issue.
Comment 100 Forgotten User Drfk9mafMw 2009-01-18 17:07:45 UTC
This bug is the most massive loss of functionality in many many months of Linux distributions that I am aware. It is on the same level as our infamous USB bug of 10.0 which never received a fix, iirc. 

Weeks pass by without any sign of improvement. There is not even a simple *comment* here announcing when -- and even *if* -- there will be a patch. (Let alone anything on the official openSUSE websites. Not even a trace of this issue could be found there... How ignorant.)

Given its annoyance factor, the time the resolution of this issue is taking is deeply embarrassing. And it makes a fool of our community model: without proper communication this is a waste of time for the many of us who actively report in the faithful believe it changes anything and potentially speeds up fixing time.
Comment 101 Marcus Meissner 2009-01-18 18:02:04 UTC
Yes, there will be a patch ASAP.

Danny was not available until now and will be back Monday.
Comment 102 Danny Al-Gaaf 2009-01-19 16:04:25 UTC
YOU can get the upcoming updated package here until it's available via YOU:
http://download.opensuse.org/repositories/home://dkukawka/openSUSE_11.0/
Comment 103 Forgotten User Drfk9mafMw 2009-01-20 09:52:40 UTC
Could you please take the time to mention which package(s) that would be? I mean, it's only 5 days from the creation of the most recent packages in that repo, and it can well take another two months until YOU finally decides it is about time to release something... Thank you in advance!
Comment 104 Christopher Stender 2009-01-20 12:28:50 UTC
There is a typo in comment 102. The correct URL should be:

http://download.opensuse.org/repositories/home://dkukawka/openSUSE_11.1/
Comment 105 Ludwig Nussel 2009-01-21 10:30:58 UTC
hal is now also in the update test repo:
http://download.opensuse.org/update/11.1-test/
Any positive feedback that this now fixes the cdrom buring problem?
Comment 106 Forgotten User Drfk9mafMw 2009-01-21 11:12:30 UTC
Works OK here for me on x86_64 with hal-0.5.12-39.1.x86_64.rpm and hal-32bit-0.5.12-39.1.x86_64.rpm installed from http://download.opensuse.org/repositories/home://dkukawka/openSUSE_11.1/x86_64/

I would greatly appreciate a quick official fix delivered via YOU! Thanks in advance!
Comment 107 Vincent Untz 2009-01-21 12:25:36 UTC
*** Bug 467928 has been marked as a duplicate of this bug. ***
Comment 108 Atri Bhattacharya 2009-01-21 13:35:03 UTC
Just installed rpms from update/11.1-test/ repository, did rchal restart and dvd-writing works fine now.
Comment 109 Christian Jäger 2009-01-21 18:01:40 UTC
Works for me, too.
Comment 110 Dirk Mueller 2009-01-22 00:49:24 UTC
lets resolve as fixed then.
Comment 111 Swamp Workflow Management 2009-01-22 00:50:59 UTC
Update released for: hal, hal-debuginfo, hal-debuginfo-32bit, hal-debuginfo-x86, hal-debugsource, hal-devel
Products:
openSUSE 11.1 (debug, i586, ppc, ppc64, x86_64)
Comment 112 Andreas Jaeger 2009-01-22 08:53:29 UTC
*** Bug 458091 has been marked as a duplicate of this bug. ***
Comment 113 Stefan Behlert 2009-01-22 12:26:42 UTC
*** Bug 459670 has been marked as a duplicate of this bug. ***
Comment 114 Tim Lee 2009-01-22 18:37:14 UTC
*** Bug 468096 has been marked as a duplicate of this bug. ***
Comment 115 Marcus Meissner 2009-01-22 19:49:55 UTC
*** Bug 468293 has been marked as a duplicate of this bug. ***
Comment 116 chris de boer 2009-01-23 06:55:51 UTC
(In reply to comment #41)
> May I ask why we have such a desastrous bug again? Am I the only one doing bug
> hunting on real machines and not in crippled VMs? But even so: I did not test
> CD/DVD access, shame on me.
> 
> This, like the crippled wifi drivers is SERIOUSLY affecting the popularity of
> our distro, and I am really starting to feel frustrated explaining issues like
> that to colleagues and friends.
> 
> Bugs like this should be a ship stopper, and it was opened in july. I can not
> believe this.

I agree completely with you; these things drive people back to microsoft; (take a look af beta-7; all linux distros can learn from it;) After replacing cdrtools and dvd+rw-tools with the original in openSuSE 10.2 I successfully made a daily back-up onto blu-ray discs. In 11.1  . . .well, disaster (mind you NO harware changes).
By teh way: every 2 or 3 days a complete freeze of 11.1 I have to reset the pc. I never experienced that with SuSE before.
Comment 117 Philippe Landau 2009-01-23 09:04:12 UTC
Top Linux executives and developers have been bought out by Microsoft to sabotage Linux development. That's why critical bugs are assigned to employees on holidays, and often never corrected in years, like the Ubuntu bug preventing emptying the trash under certain conditions. Most opensource software projects stall since years and many actually deteriorate their products, like KDE 4. In these days of rampant fraud on every level corruption and deception is organised top down. Mass media and Google are heavily censored so the cover will blow late.
Comment 118 Michael Meeks 2009-01-23 09:34:28 UTC
Philippe - if you don't help test OpenSUSE before it is released, then you will inevitably find bugs after it is released that we don't have time to fix in the release [ duh ;-]. Of course the good news is that the  'swamp' stuff above means that an on-line update is winging it's way to you through the update process [ I think ]. I would strongly suggest that you contribute testing for the 11.2 cycle ahead of time - one of the best ways is to run Factory & file bugs against that - try turning up to some of the open OpenSUSE team meetings too - you'll soon find out that if there is any conspiracy - it is to make the best OpenSUSE possible :-)
Comment 119 Forgotten User vXTZVacoSi 2009-01-23 09:58:52 UTC
This is getting out of hand here, this is still a bugtracker, it's fixed and that's it.
If there is anything left to discuss the way it has been handled or to spawn conspiracies, please take it to some mailing list, blog about it or anything.

So please take this to another place as this is not a bug anymore...
Comment 120 chris de boer 2009-01-23 14:09:17 UTC
not a bug ? not a bug ??
Please tell me how it is that in 10.2 i could daily back-up to blu-ray
and in 11.1 not !
I'm desperately seeking for a solution:
- could  it be due to old udf ?
- could it be due to wrong cdr-tools (see the real author on that !)
- could it be due to libc.so.6 ?
- could it be due to   .. . .  ?
Well, I am not an expert but I am trying to solve it, be it as mentioner of
possible causes.
Latest nero for linux burns Ok, latest growisofs (use-the-force-luke was the solution in 10.2)burns it Ok but 11.1 won't let me (root) mount it.
One must -t the filesystem, well udf: to no avail, iso9660 to no avail.
This must be a bug or I will downgrade to 10.2
(like vista-users do to XP)
Comment 121 Alberto Passalacqua 2009-01-23 14:16:10 UTC
@Michael Meeks: you are in part right with your point about testing. But honestly i do not think that community testing can replace at least a basic internal quality assurance. This issue as various others in openSUSE 11.1 are of such a bad level that should have been found during an simple run of internal test cases. I'm speaking of this problem, of huge memory leaks in beagle, of X instabilities and system freezes at boot or after some days of operation. For these problems you, Novell, can't simply rely on the community and think for good. The community is simply not prepared, and not big enough to do that. Moreover learning is not easy because the documentation on the wiki is missing, which makes the learning process too steep and long.

What you are asking (running alphas) is not possible for many: our alpha releases are not usable for everyday use, and in most of the cases they are barely instalallable. In the current situation the most you can expect is some testing in virtual machines of the early pre-release versions and some testing of the final steps (RC) on real hardware by some users with a certain experience. From this to hoping they will find bugs as in systematic testing, there is a huge difference, and systematic testing of key elements is hardly doable at a community level, at least if not coordinated and planned in some way.

I think one big change is necessary if you want to rely on the community so much, which is a complete revision of the patch policy. OpenSUSE is still tied to the obsolete idea of releasing security only fixes, which is OK if the initial release is of good level. This has not been not regularly happening since openSUSE was started, and we had often had releases that in principle could be fixed and improved significantly with a relatively small number of updates, which were not done at all, or not done timely, left to wait for approval for months, with the result that users left or were very frustrated. If this is not going to happen, we will always have releases full of problems for their whole lifecycle, and unhappy users.

@Karsten Konig: the discussion started here. I know it is off-topic, that it might not be the right place, but for once nobody will suffer for a few post that eventually might bring to a solution to avoid these issues in the future. So, please, be patient. Moving it would mean losing the context, and probably also part of the participants.

Regards,
A.
Comment 122 chris de boer 2009-01-23 14:22:55 UTC
Yes, I did mention earlier the spurious hang-ups of 11.1
No logs, no, nothing that can be taken as a cause, simply dead . . .
From 31 december 2008 I have to reset (what ? reset linux ??????)
the pc.
Can you understand that I am considering moving back to 10.2 ?
Since 6.4 (first linux experience) i had NEVER had to reset the pc, it
just ran and ran for years.
What's happening to SuSE ?
Comment 123 Forgotten User vXTZVacoSi 2009-01-23 17:11:35 UTC
@chris de boer
did you update your system?
The update is out since 21. of january, if it doesn't fix your problem then please reopen, or consider writing another bugreport as this bug here seems to be fixed to most people now (me included)
regarding the 31. december crash you might have been hit by:
http://www.linuxpromagazine.com/online/news/kernel_developers_tracking_down_new_year_s_eve_leap_second_issue


@Alberto Passalacqua
It's just that you risk loosing your very(!) valid points to a dead end street, project discussion is on opensuse-project mailing list, I don't think most of the decission makers are subscribed to a bug report to get input from the community, for example Stephan Kulow our release manager isn't...
I am also unsatisfied how this release cycle went, it is already in discussion in regards to the new release timeline, if and how the short cycle influenced testing etc.

Linking to this report in a post to the -project ml included with links to most important comments will have far more influence and reach the right people to bug about this.
Comment 124 Forgotten User Drfk9mafMw 2009-01-23 19:20:37 UTC
In reply to comment #123 from Karsten:

The patch came out only some hours ago. Having updated rpm is some non- or semi-official home:repo is NOT to be considered an update...

In reply to comment #121 from Alberto:

1000000% Ack. The openSUSE project in its current state is only half-hearted. During alpha and beta releases alone it is impossible to find all important bugs as we have seen in the past. But actually, I don't know of *any* distribution which succeeds here. So this is not an openSUSE problem in itself. Yet it becomes on since others have a *much* more userfriendly approach with fixing bugs in the final release, too. And that usually very quick.

However, whenever the bug fixing topic is raised, it is usually squashed by some stupid pseudo-argument that users rely on stability. No. That's wrong. Very wrong.

I honestly have to admit that I will wander off, too, to some other meta-distribution if this won't change. Our present and past clinging to certain released versions, no matter how buggy and unstable those were, is downright ridiculous.

I can live with bugs, and I do accept bugs in final releases. I do not accept having to wait for the next final release to get official patches to issues which are either already fixed upstream or internally for the SLE series. Simply, because the next final release will have other bugs again.
Comment 125 Forgotten User vXTZVacoSi 2009-01-23 19:35:22 UTC
(In reply to comment #124)
http://download.opensuse.org/update/11.1/rpm/i586/
check the dates

No use replying to the rest I guess...
Comment 126 Danny Al-Gaaf 2009-01-23 20:46:46 UTC
I have to say it the third, and hopefully the last, time: Please stop this kind of discussion in bugzilla. This is neither a mailing list nor some kind of forum. This tool is about bugs, nothing more. Everything else makes it impossible for developers to work on bugs.

STOP SPAMMING bugzilla and my mailaccount with such stuff or I may have to request a change of the permissions to the bug!
Comment 127 Marcus Meissner 2009-01-23 21:28:56 UTC
-> close
Comment 128 Alberto Passalacqua 2009-01-24 02:58:17 UTC
Last post here, I promise. I just answer.

@Danny: We are pointing out some problems and you do not like it. Discussing this here or elsewhere won't make any difference, I'm sorry, because "the decision makers" won't even consider it, they never did in the past. And there is no reason why discussing it here for once, even if off-topic, makes your bugfixing impossible. The bug is fixed, if you are so annoyed you can unsubscribe.

@Karsten: ML are obsolete, only a few users read it, and I personally stopped. 

Goodbye
Comment 129 Jaques Chitte 2009-01-24 08:58:38 UTC
You say this wastes developers time , how about our time !

The time I wasted installing such a fscked up distro.

This bug was opened on 2008-07-11 , it was not deemed important enough to stop the release or get fixed. You waste our time and damage the distro and make a joke of the community that reports bugs.

If you can't communicate that the Novell then you will get a pissed of user base and chaff in bugzilla. Get used to it.

If you can't get this to management our posting on an ML somewhere is pissing in the wind and you know it.

This is probably the last post I'll make anywhere here, since having been caught out twice by flakey Suse releases I'm unlikely to try again.
Comment 130 Danny Al-Gaaf 2009-01-24 09:08:20 UTC
(In reply to comment #128)
> @Danny: We are pointing out some problems and you do not like it. Discussing
> this here or elsewhere won't make any difference, I'm sorry, because "the
> decision makers" won't even consider it, they never did in the past. And there
> is no reason why discussing it here for once, even if off-topic, makes your
> bugfixing impossible. The bug is fixed, if you are so annoyed you can
> unsubscribe.

This kind of discussion in bugzilla helps nobody. You can use some opensuse ML for this kind of political discussion, there are many so called "decision makers" subscribed to which can and will answer you. Bugzilla is simply not the place for this kind of non-technical discussion!

This kind of dicussion started long time before the bug and the package was fixed. And this isn't only annoying, it interfere with the goal of bugzilla: fixing the bug.

This bug was assigned to me at a time as I was, like many other developers, still on vacation (which don't mean we don't work on bugs in our free time). That's maybe bad timing, but please keep this in mind. 

And since I'm the bug owner, I can't simply unsubscribe from this bug.
Comment 131 Carl-Daniel Hailfinger 2009-01-24 10:31:55 UTC
@Danny: Simply reassign the bug to the biggest complainer. That way you're not the bug owner anymore and you won't get these spam mails anymore.

I'm removing myself from CC as well (like a dozen others did) because the endless complaining after the bug has been fixed is completely useless.
Comment 132 Matthias Bach 2009-01-24 10:42:33 UTC
Removing my votes for this bug to no longer get spamed by non-sense political discussions. There is places like these to talk about technical problems and places to talk politics. If you have a problem with novell talk to them in the places made for it or don't use their products, but don't spam the inboxes of people that have other things to do.
Comment 133 Ignacio De Juan Hatchard 2009-02-08 21:46:51 UTC
I've my system up to date and I still having problems whith my /dev/sr0 unit.
When I tried to use the VirtualBox program it pops up one screen with the next text
Cannot open host device '/dev/sr0' for readonly access. Check the
>> permissions of that device ('/bin/ls -l /dev/sr0'): Most probably
>> you need to be member of the device group. Make sure that you
>> logout/login after changing the group settings of the current user
>> (VERR_ACCESS_DENIED).
>> Unknown error creating VM (VERR_ACCESS_DENIED).

And also the K3b program doesn't detect the unit.

I fixed using the solutions of the comment #52
Comment 134 Ludwig Nussel 2009-02-09 08:47:14 UTC
If you still see such a problem on a fully patched system (and reboot after  update installation) the reasons for the problem are most likely different. I'd suggest to open a new bug report and keep this one closed. Don't forget to attach lshal output to the new report. Thanks.
Comment 135 Günther Burgstaller 2009-02-19 00:07:05 UTC
My system is up to date. However already twice during updates it hung, but thats not the issue. My question is, how I could find out if the hal update got corrupted due to the system hanging, because I still have to mount dvds and cds manually. They are not automount. Additionally k3b does not burn audiocds (I didn't try other) right, even if the program claims that everything worked.
Comment 136 Marcus Meissner 2009-02-19 13:10:33 UTC
Guenther: rpm -q hal    and post the result here
Comment 137 Günther Burgstaller 2009-02-19 14:29:12 UTC
rpm -q hal
hal-0.5.12-10.12.1

well, according to that, the update worked. Could it be that some kind of configuration file got corrupted? I remember, that automounting of dvds worked some weeks ago
Comment 138 Marcus Meissner 2009-02-19 14:34:48 UTC
since this is a different bug, please open a new bug.
Comment 139 Alastair Budge-Reid 2009-02-25 00:52:34 UTC
Very new to this but I too still have problem, I have opened a new bug #478475.
Will try and add more logging data having been through the above again.  Grateful for guidance on this bug reporting process so I can get it right.