Bug 411749 - cannot install the Canon Pixma mp610 - printer nor scanner!
Summary: cannot install the Canon Pixma mp610 - printer nor scanner!
Status: RESOLVED FIXED
Alias: None
Product: openSUSE 11.0
Classification: openSUSE
Component: YaST2 (show other bugs)
Version: Final
Hardware: x86-64 openSUSE 11.0
: P5 - None : Major (vote)
Target Milestone: ---
Assignee: Michal Zugec
QA Contact: Jiri Srain
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2008-07-24 07:08 UTC by Forgotten User rb_kNbbSKe
Modified: 2008-08-14 06:02 UTC (History)
0 users

See Also:
Found By: Customer
Services Priority:
Business Priority:
Blocker: ---
Marketing QA Status: ---
IT Deployment: ---

Attachments
requested output (1.38 KB, application/x-gzip)
2008-07-24 18:45 UTC, Forgotten User rb_kNbbSKe 		Details
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Description Forgotten User rb_kNbbSKe 2008-07-24 07:08:59 UTC 
It seems to be impossible to install the all-in-one printer/scanner Canon Pixma MP610: yast doesn't even mention this model and does not see anything on the USB-bus although the device is connected and working properly!
Comment 1 Cyril Hrubis 2008-07-24 17:09:53 UTC 
What's output from "hwinfo --scaner" and "hwinfo --printer"?
Comment 2 Forgotten User rb_kNbbSKe 2008-07-24 18:45:07 UTC 
Created attachment 229854 [details]
requested output 

Here goes the info. 
As i do see hwinfo --scanner (i catched the typo) doesn't output anything ?!
so i included an lsusb from the canon-usb bus...

Ciao - Jos.
Comment 3 Michal Zugec 2008-07-25 13:00:46 UTC 
Change serverity to MAJOR (Major loss of function)
Comment 4 Forgotten User rb_kNbbSKe 2008-08-01 11:57:37 UTC 
Hi Michal,

I am most thankfull for the change you made to the severity if this bug (didn't know the houserules ! ;-) ) - but what's next ?

Can i be of any further help ?

I would like to be able to at least use the scanner, because a great deal of my work needs the ability to scan texts (and OCR afterwards).

Tnx in advance.
Comment 5 Michal Zugec 2008-08-14 06:02:58 UTC 
There is new yast2-printer module which fixes most of the bugs. If this problem occurs in this version, please reopen bugreport.
http://mzugec.blogspot.com/2008/08/new-yast2-printer-configuration-module.html