Bug 446607 - Random system lockups - system freezes almost totally (somehow related to CD/DVD)
Summary: Random system lockups - system freezes almost totally (somehow related to CD/...
Status: RESOLVED DUPLICATE of bug 441384
Alias: None
Product: openSUSE 11.1
Classification: openSUSE
Component: Kernel (show other bugs)
Version: Beta 5
Hardware: x86 Other
: P5 - None : Critical (vote)
Target Milestone: ---
Assignee: Tejun Heo
QA Contact: E-mail List
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2008-11-19 15:04 UTC by Zsolt Sági
Modified: 2008-11-24 20:03 UTC (History)
1 user (show)

See Also:
Found By: Other
Services Priority:
Business Priority:
Blocker: ---
Marketing QA Status: ---
IT Deployment: ---
coolo: SHIP_STOPPER-


Attachments
dmesg (71.45 KB, text/plain)
2008-11-19 15:05 UTC, Zsolt Sági
Details
top (9.87 KB, text/plain)
2008-11-19 15:05 UTC, Zsolt Sági
Details
pstree -p (8.65 KB, text/plain)
2008-11-19 15:06 UTC, Zsolt Sági
Details
hwinfo (673.05 KB, text/plain)
2008-11-19 15:11 UTC, Zsolt Sági
Details
/proc/mounts (671 bytes, text/plain)
2008-11-19 15:18 UTC, Zsolt Sági
Details
boot.msg (49.53 KB, application/octet-stream)
2008-11-21 13:16 UTC, Zsolt Sági
Details

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Description Zsolt Sági 2008-11-19 15:04:23 UTC
My notebook freezes almost totally (it actually gets slowed down VERY MUCH by CPU load) about a couple of times a day. It didn't happen with previous openSUSE versions. The OS is the 32bit version of openSUSE 11.1-Beta-5, installed from DVD (what does want to access the DVD, maybe some updater?). I could get some information from the frozen system via long term SSH sessions from another machine. It seems to related somehow to the CD/DVD drive (hda). However, I can easily install packages from the DVD by YaST, even the whole system was installed from it.

It's also annoying that if I insert the DVD, the system (KDE4 environment) doesn't seem to react. It doesn not give a popup, reporting the disk insertion, the disk cannot be seen in dolphin's left sidebar, and even the /media directory remains totally empty. USB sticks and digitl cameras are also undetected by openSUSE11.1 (with KDE4). May it be related to this problem, or should I create a separete bugreport?
Comment 1 Zsolt Sági 2008-11-19 15:05:02 UTC
Created attachment 253477 [details]
dmesg
Comment 2 Zsolt Sági 2008-11-19 15:05:37 UTC
Created attachment 253478 [details]
top
Comment 3 Zsolt Sági 2008-11-19 15:06:10 UTC
Created attachment 253479 [details]
pstree -p
Comment 4 Zsolt Sági 2008-11-19 15:11:33 UTC
Created attachment 253483 [details]
hwinfo
Comment 5 Zsolt Sági 2008-11-19 15:18:57 UTC
Created attachment 253491 [details]
/proc/mounts

The software installer module of YaST can manage somehow to mount the DVD for installation. (But it gets unmounted thereafter, again.)
Comment 6 Zsolt Sági 2008-11-19 15:24:29 UTC
BTW, ironically, an SD card (DOS partitioned, FAT32 formatted) was the only removable storage device detected by openSUSE11.1/KDE4 for me so far. This kind of devices were very problematic in earlier releases.
Comment 7 Zsolt Sági 2008-11-20 11:07:59 UTC
OK, I realized that this bug is related to the DVD/CD drive so much, that when no disk is inserted, this whole bug goes away, and the system becomes totally stable!!!
Comment 8 Cyril Hrubis 2008-11-20 19:41:39 UTC
Dmesg seems to be full of ide errors -> moving to kernel maintainers.
Comment 9 Zsolt Sági 2008-11-20 20:23:24 UTC
In addition to the possibility of installation, today I was able to watch a DVD (by VLC) and write a CD (ny k3b). However, you may take a look at this:

https://bugzilla.novell.com/show_bug.cgi?id=343412

And to be more confusing, I never experienced this symptom with earlier openSUSE releases, despite the fact that I ran my openSUSE 11.0 on vanilla 2.6.27 for a long time (although I don't remember any DVD/CD left in the drive too long).

An additional info may be, that I wanted to write a CD today, and when I started k3b, the system freezed for about half a minute during k3b's startup, and finally k3b told me that it found no CD/DVD writer in my machine. After this incident, dmesg looked similar than the on above. When I restarted the machine thereafter, k3b was able to start without a problem, and it was able to write the CD (at a relatively low speed).
Comment 10 Stephan Kulow 2008-11-21 10:13:15 UTC
Tejun, sounds like something for you
Comment 11 Tejun Heo 2008-11-21 10:21:22 UTC
You're using the old piix driver, which is due to bug#441384.  Can you please either...

1. Reinstall w/ brokenmodules=piix,pata_acpi

2. Or edit /etc/sysconfig/kernel so that ata_piix is used instead of piix.  You might also have to edit /boot/grub/menu.lst and /etc/fstab to reflect the device name change.

RC1 will have this fixed.  Thanks.
Comment 12 Zsolt Sági 2008-11-21 12:59:16 UTC
OK, I edite /etc/sysconfig/kernel. I realized that both piix and ata_piix was the part of the initrd, so I've built and initrd with ata_piix only. The I rebooted the machine and now:

tamas@milleniumfalcon:~> lsmod | egrep '(ata)|(piix)'
ata_generic            20996  0
ata_piix               32132  0
libata                177128  3 ata_generic,ata_piix,ahci
scsi_mod              165676  4 sr_mod,sg,sd_mod,libata
dock                   28556  1 libata
tamas@milleniumfalcon:~>

Does it seem to be OK?

Anyway, I inserted th DVD and I'm waiting now.
Comment 13 Tejun Heo 2008-11-21 13:11:29 UTC
Yeap, that should work.  Can you please post /var/log/boot.msg?
Comment 14 Zsolt Sági 2008-11-21 13:16:41 UTC
Created attachment 254342 [details]
boot.msg

> Yeap, that should work.

Is it a known issue?
Comment 15 Tejun Heo 2008-11-21 13:30:28 UTC
piix doesn't work too well with more modern ICHs and ata_piix should be used by default but there was something wrong with our kernel packaging and module-init-tools so the priority wasn't applied correctly till b5.  rc1 should fix it (bug#441384).  I'll mark this one as dup of that one as soon as you can confirm ata_piix works fine.
Comment 16 Zsolt Sági 2008-11-21 17:20:48 UTC
System lockups and freezes are gone away!!! The system has become stable.
Comment 17 Tejun Heo 2008-11-21 17:34:32 UTC
Thanks for confirming.  Marking as duplicate.

*** This bug has been marked as a duplicate of bug 441384 ***
Comment 18 Zsolt Sági 2008-11-24 20:03:42 UTC
In addition to solving the freezing, now suspend to ram also started to work correctly.