Bug 617530 - Complete system freeze, maybe X11/DRI related
Summary: Complete system freeze, maybe X11/DRI related
Status: RESOLVED FIXED
: 615649 (view as bug list)
Alias: None
Product: openSUSE 11.4
Classification: openSUSE
Component: Kernel (show other bugs)
Version: Factory
Hardware: i686 Other
: P5 - None : Critical (vote)
Target Milestone: Factory
Deadline: 2010-09-07
Assignee: E-mail List
QA Contact: E-mail List
URL:
Whiteboard: maint:released:11.3:35403
Keywords:
Depends on:
Blocks:
 
Reported: 2010-06-25 17:06 UTC by Christoph Feck
Modified: 2011-02-25 08:28 UTC (History)
17 users (show)

See Also:
Found By: ---
Services Priority:
Business Priority:
Blocker: ---
Marketing QA Status: ---
IT Deployment: ---


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Description Christoph Feck 2010-06-25 17:06:18 UTC
User-Agent:       Mozilla/5.0 (compatible; Konqueror/4.4; Linux) KHTML/4.4.90 (like Gecko)

Since the update to 11.3 RC1, I get daily complete freezes:

* does not react to mouse moves and keyboard presses (even Ctrl+Alt+F1 does not work)
* background processes stop running (there is no further HDD activity, even there should be running compilation processes running in VT2)
* sometimes the beeper/speaker makes a loud continuous beep while it freezes, even there was no previous sound activity (which is the reason I suspect it is a kernel issue)

I got this sometimes while viewing MPlayer full screen, several other times while just working with KDE windows. I've set KWin to OpenGL mode on intel 945 chipset, so it may be related to DRI kernel modules.

Reproducible: Sometimes

Steps to Reproduce:
1.
2.
3.
Comment 1 Christoph Feck 2010-06-28 12:27:39 UTC
Maybe https://bugs.launchpad.net/ubuntu/+source/linux/+bug/585734 is related

After the report, I switched off OpenGL compositing and got no lockup since then.
Comment 2 Christoph Feck 2010-06-30 04:44:26 UTC
I updated to latest packages available in factory (Mesa 7.8.2, intel 2.12.0, kernel 2.6.34-12 etc.), rebooted, and enabled Compositing in KWin 4 to try it again. After a few minutes, I got a full system hang; I had to forcefully power off the system.

To me, this is a blocker, as KDE4 enables compositing per default in OpenGL mode, and intel 945 chipset should be fairly common on notebooks.

I have changed back to no compositing, and will not retry unless someone states that this is fixed, or gives instructions how I can help debugging the issue.
Comment 3 Jeff Mahoney 2010-06-30 15:00:44 UTC
Can you enable crash dumps on this system and reproduce?
Comment 4 Christoph Feck 2010-07-01 14:22:53 UTC
I searched a bit about the freezes/hangs, and it seems to be an intel driver issue.

http://bugs.freedesktop.org/show_bug.cgi?id=26016

Please close as upstream, I will ask there how to best provide logs.
Comment 5 Christoph Feck 2010-07-08 17:23:13 UTC
I am not 100% sure, there are several related bug reports at freedesktop.org, some of them assigned to DRM/intel, some in xorg/drivers/intel, some in Mesa/drivers/intel.

But https://bugs.freedesktop.org/show_bug.cgi?id=28788 says it has been fixed, so you might ask them what component(s) need to be updated/patched, so that 11.3 will rock!
Comment 6 Christoph Feck 2010-07-11 14:32:44 UTC
https://bugs.freedesktop.org/show_bug.cgi?id=25345 comment #32 shows two patches from kernel 2.6.35-rc5 that are supposed to fix the hang. Please decide if you can backport the patches to the 2.6.34 openSUSE kernel.
Comment 7 Jiri Slaby 2010-07-28 08:12:08 UTC
(In reply to comment #6)
> https://bugs.freedesktop.org/show_bug.cgi?id=25345 comment #32 shows two
> patches from kernel 2.6.35-rc5 that are supposed to fix the hang.

HI, does this kernel help?
http://labs.suse.cz/jslaby/bug-617530/
Comment 8 Christoph Feck 2010-07-29 16:29:24 UTC
I stress tested it several hours with multiple videos, full screen GL apps, and KWin composited window management, and got no freeze so far. So it looks fixed, thanks!
Comment 9 Jiri Slaby 2010-07-30 08:44:04 UTC
I committed that.
Comment 10 Forgotten User 1-yzHWP3HO 2010-08-08 21:17:26 UTC
also tested it on two systems and perform well. No crashes after several days of use (initially it would crash within an hour @ work)
Comment 11 Stefan Dirsch 2010-08-14 10:34:08 UTC
*** Bug 615649 has been marked as a duplicate of this bug. ***
Comment 12 Atri Bhattacharya 2010-08-14 10:44:16 UTC
Are there going to be online updates for 11.3 to fix this or not?
Comment 13 Jiri Slaby 2010-08-14 12:28:19 UTC
(In reply to comment #12)
> Are there going to be online updates for 11.3 to fix this or not?

Yup, it will be there.
Comment 14 Jeremy P 2010-08-14 13:09:19 UTC
How will this be fixed in Factory, The next kernel? Is it fixed in 2.6.35.1-1.1 ?

I was running kernel 2.6.35-rc5  and still had the crashes when the Screen Saver comes on, so as of my kernel 2.6.35-rc5 it was not fixed.
Comment 15 Forgotten User L5I-Vwp3GS 2010-08-15 04:13:47 UTC
I just installed 11.3 final on my laptop and ran into this issue. Has a fix been pushed out through the update system yet? As far as I can tell a fix has not been released through the update system? This is a show stopping flaw and not having a fix for it is simply unacceptable. I seem to have resolved it by switching to the intel-legacy driver as suggested in bug 615649 (https://bugzilla.novell.com/show_bug.cgi?id=615649#c40). I was using the latest version of Kubuntu but I've been having some minor issues with it so I decided to switch to OpenSuse for a little while at least to see if it was better. I really want to like OpenSuse but this type of MAJOR FLAW makes it really difficult.

I'm capable enough to work around these types of things if I have to, but a regular user isn't. If you want to even stand a chance of competing with Ubuntu you can't afford these types of mistakes.

I've been looking for a high quality KDE focused Distro and I was hoping that OpenSuse would be it. Because of this bug my first impression was very poor. I really hope I don't have any more major issues. I really want to like OpenSuse.
Comment 16 Jiri Slaby 2010-08-15 08:08:15 UTC
(In reply to comment #15)
> I just installed 11.3 final on my laptop and ran into this issue. Has a fix
> been pushed out through the update system yet? As far as I can tell a fix has
> not been released through the update system?

Not yet. I committed it only few days ago.

> regular user isn't. If you want to even stand a chance of competing with Ubuntu
> you can't afford these types of mistakes.

This doesn't make sense. This issue is present upstream, so in *ubuntu kernels too. If they use the latest kernel at all.

And I committed that into master (factory) today.
Comment 17 Stanislav Brabec 2010-08-16 07:44:29 UTC
I cannot test kernel from comment 7. It is i586-only binary and I have x86_64.

But I took two patches referred in comment 6 https://bugs.freedesktop.org/show_bug.cgi?id=25345#c32 and backported them to the 11.3 kernel (see patches.addon):

https://build.opensuse.org/package/show?package=kernel-source&project=home%3Asbrabec%3Abranches%3AopenSUSE%3A11.3%3AUpdate%3ATest

You can test kernels from here:
http://download.opensuse.org/repositories/home:/sbrabec:/branches:/openSUSE:/11.3:/Update:/Test/standard/

My kernel still freezes in a fullscreen flash, just the backtrace changed.

Before: bug 615649 comment 23

After:
[  401.223537] BUG: unable to handle kernel NULL pointer dereference at 0000000000000080
[  401.224490] IP: [<ffffffffa018c41b>] do_intel_finish_page_flip+0x7b/0x1c0 [i915]
[  401.224490] PGD c618f067 PUD c6159067 PMD 0 
[  401.224490] Oops: 0000 [#1] PREEMPT SMP 
[  401.224490] last sysfs file: /sys/devices/system/cpu/cpu1/cache/index2/shared_cpu_map
[  401.224490] CPU 0 
[  401.224490] Modules linked in: rfcomm sco bridge stp llc bnep l2cap snd_pcm_oss snd_mixer_oss snd_seq snd_seq_device edd af_packet cpufreq_conservative cpufreq_userspace cpufreq_powersave acpi_cpufreq mperf fuse loop dm_mod cp210x tda18271 af9013 snd_hda_codec_intelhdmi snd_hda_codec_idt snd_hda_intel lirc_atiusb lirc_dev dvb_usb_af9015 dvb_usb snd_hda_codec snd_hwdep btusb usblp usbserial joydev ati_remote bluetooth dvb_core rfkill snd_pcm snd_timer sg sr_mod cdrom usb_storage pcspkr e1000e serio_raw i2c_i801 iTCO_wdt iTCO_vendor_support snd soundcore snd_page_alloc ext4 jbd2 crc16 i915 drm_kms_helper intel_agp sd_mod drm i2c_algo_bit button video fan processor ata_generic ata_piix ahci libata scsi_mod thermal thermal_sys [last unloaded: preloadtrace]
[  401.224490] 
[  401.224490] Pid: 6408, comm: npviewer.bin Not tainted 2.6.34-14-desktop #1 DG45FC/        
[  401.224490] RIP: 0010:[<ffffffffa018c41b>]  [<ffffffffa018c41b>] do_intel_finish_page_flip+0x7b/0x1c0 [i915]
[  401.224490] RSP: 0000:ffff880001e03df8  EFLAGS: 00010046
[  401.224490] RAX: 0000000000000000 RBX: ffff880127ba7b10 RCX: ffffffffa01a9c48
[  401.224490] RDX: ffffffffa01a41f0 RSI: ffffffffa01ac282 RDI: 0000000000000002
[  401.224490] RBP: 0000000000000086 R08: 0000000000000000 R09: 0000000000000000
[  401.224490] R10: 0000000000000086 R11: 0000000000000000 R12: ffff8800c62c2bc0
[  401.224490] R13: ffff880127b46000 R14: ffff880128971800 R15: ffff880127ba7800
[  401.224490] FS:  0000000000000000(0000) GS:ffff880001e00000(0063) knlGS:00000000f6903860
[  401.224490] CS:  0010 DS: 002b ES: 002b CR0: 0000000080050033
[  401.224490] CR2: 0000000000000080 CR3: 00000000c6286000 CR4: 00000000000406f0
[  401.224490] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
[  401.224490] DR3: 0000000000000000 DR6: 00000000ffff0ff0 DR7: 0000000000000400
[  401.224490] Process npviewer.bin (pid: 6408, threadinfo ffff8800c626a000, task ffff8800c6096340)
[  401.224490] Stack:
[  401.224490]  ffff880127ba7b10 ffff880127ba7800 000000004c68e6db 00000000000b8a7b
[  401.224490] <0> 0000000000040306 ffff880127b46000 0000000000000040 ffff880127ba7800
[  401.224490] <0> 0000000000000000 0000000000040306 0000000000000000 ffffffffa0176d31
[  401.224490] Call Trace:
[  401.224490]  [<ffffffffa0176d31>] i915_driver_irq_handler+0x2b1/0x4a0 [i915]
[  401.224490]  [<ffffffff810abd38>] handle_IRQ_event+0x68/0x1c0
[  401.224490]  [<ffffffff810ae6be>] handle_edge_irq+0xbe/0x170
[  401.224490]  [<ffffffff81005ba5>] handle_irq+0x15/0x20
[  401.224490]  [<ffffffff81005812>] do_IRQ+0x62/0xe0
[  401.224490]  [<ffffffff814a1d93>] ret_from_intr+0x0/0xa
[  401.224490]  [<00000000f7184f85>] 0xf7184f85
[  401.224490] Code: 74 3e 45 8b 4c 24 40 45 85 c9 75 64 49 8b 44 24 30 48 c7 c1 48 9c 1a a0 48 c7 c2 f0 41 1a a0 48 c7 c6 82 c2 1a a0 bf 02 00 00 00 <4c> 8b 80 80 00 00 00 31 c0 45 8b 88 b8 00 00 00 e8 30 0f f8 ff 
[  401.224490] RIP  [<ffffffffa018c41b>] do_intel_finish_page_flip+0x7b/0x1c0 [i915]
[  401.224490]  RSP <ffff880001e03df8>
[  401.224490] CR2: 0000000000000080
[  401.224490] ---[ end trace cab662805da0139c ]---
[  401.224490] Kernel panic - not syncing: Fatal exception in interrupt
[  401.224490] Pid: 6408, comm: npviewer.bin Tainted: G      D    2.6.34-14-desktop #1
[  401.224490] Call Trace:
[  401.224490]  [<ffffffff81005ca9>] dump_trace+0x79/0x340
[  401.224490]  [<ffffffff8149e612>] dump_stack+0x69/0x6f
[  401.224490]  [<ffffffff8149e6a8>] panic+0x90/0x135
[  401.224490]  [<ffffffff814a2c9f>] oops_end+0xdf/0xe0
[  401.224490]  [<ffffffff814a1fcf>] page_fault+0x1f/0x30
[  401.224490]  [<ffffffffa018c41b>] do_intel_finish_page_flip+0x7b/0x1c0 [i915]
[  401.224490]  [<ffffffffa0176d31>] i915_driver_irq_handler+0x2b1/0x4a0 [i915]
[  401.224490]  [<ffffffff810abd38>] handle_IRQ_event+0x68/0x1c0
[  401.224490]  [<ffffffff810ae6be>] handle_edge_irq+0xbe/0x170
[  401.224490]  [<ffffffff81005ba5>] handle_irq+0x15/0x20
[  401.224490]  [<ffffffff81005812>] do_IRQ+0x62/0xe0
[  401.224490]  [<ffffffff814a1d93>] ret_from_intr+0x0/0xa
[  401.224490]  [<00000000f7184f85>] 0xf7184f85
[  401.224490] [drm:drm_fb_helper_panic] *ERROR* panic occurred, switching back to text console
[  401.224490] BUG: scheduling while atomic: npviewer.bin/6408/0x00010004
[  401.224490] Modules linked in: rfcomm sco bridge stp llc bnep l2cap snd_pcm_oss snd_mixer_oss snd_seq snd_seq_device edd af_packet cpufreq_conservative cpufreq_userspace cpufreq_powersave acpi_cpufreq mperf fuse loop dm_mod cp210x tda18271 af9013 snd_hda_codec_intelhdmi snd_hda_codec_idt snd_hda_intel lirc_atiusb lirc_dev dvb_usb_af9015 dvb_usb snd_hda_codec snd_hwdep btusb usblp usbserial joydev ati_remote bluetooth dvb_core rfkill snd_pcm snd_timer sg sr_mod cdrom usb_storage pcspkr e1000e serio_raw i2c_i801 iTCO_wdt iTCO_vendor_support snd soundcore snd_page_alloc ext4 jbd2 crc16 i915 drm_kms_helper intel_agp sd_mod drm i2c_algo_bit button video fan processor ata_generic ata_piix ahci libata scsi_mod thermal thermal_sys [last unloaded: preloadtrace]
[  401.224490] CPU 0 
[  401.224490] Modules linked in: rfcomm sco bridge stp llc bnep l2cap snd_pcm_oss snd_mixer_oss snd_seq snd_seq_device edd af_packet cpufreq_conservative cpufreq_userspace cpufreq_powersave acpi_cpufreq mperf fuse loop dm_mod cp210x tda18271 af9013 snd_hda_codec_intelhdmi snd_hda_codec_idt snd_hda_intel lirc_atiusb lirc_dev dvb_usb_af9015 dvb_usb snd_hda_codec snd_hwdep btusb usblp usbserial joydev ati_remote bluetooth dvb_core rfkill snd_pcm snd_timer sg sr_mod cdrom usb_storage pcspkr e1000e serio_raw i2c_i801 iTCO_wdt iTCO_vendor_support snd soundcore snd_page_alloc ext4 jbd2 crc16 i915 drm_kms_helper intel_agp sd_mod drm i2c_algo_bit button video fan processor ata_generic ata_piix ahci libata scsi_mod thermal thermal_sys [last unloaded: preloadtrace]
[  401.224490] 
[  401.224490] Pid: 6408, comm: npviewer.bin Tainted: G      D    2.6.34-14-desktop #1 DG45FC/        
[  401.224490] RIP: 0010:[<ffffffffa018c41b>]  [<ffffffffa018c41b>] do_intel_finish_page_flip+0x7b/0x1c0 [i915]
[  401.224490] RSP: 0000:ffff880001e03df8  EFLAGS: 00010046
[  401.224490] RAX: 0000000000000000 RBX: ffff880127ba7b10 RCX: ffffffffa01a9c48
[  401.224490] RDX: ffffffffa01a41f0 RSI: ffffffffa01ac282 RDI: 0000000000000002
[  401.224490] RBP: 0000000000000086 R08: 0000000000000000 R09: 0000000000000000
[  401.224490] R10: 0000000000000086 R11: 0000000000000000 R12: ffff8800c62c2bc0
[  401.224490] R13: ffff880127b46000 R14: ffff880128971800 R15: ffff880127ba7800
[  401.224490] FS:  0000000000000000(0000) GS:ffff880001e00000(0063) knlGS:00000000f6903860
[  401.224490] CS:  0010 DS: 002b ES: 002b CR0: 0000000080050033
[  401.224490] CR2: 0000000000000080 CR3: 00000000c6286000 CR4: 00000000000406f0
[  401.224490] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
[  401.224490] DR3: 0000000000000000 DR6: 00000000ffff0ff0 DR7: 0000000000000400
[  401.224490] Process npviewer.bin (pid: 6408, threadinfo ffff8800c626a000, task ffff8800c6096340)
[  401.224490] Stack:
[  401.224490]  ffff880127ba7b10 ffff880127ba7800 000000004c68e6db 00000000000b8a7b
[  401.224490] <0> 0000000000040306 ffff880127b46000 0000000000000040 ffff880127ba7800
[  401.224490] <0> 0000000000000000 0000000000040306 0000000000000000 ffffffffa0176d31
[  401.224490] Call Trace:
[  401.224490]  [<ffffffffa0176d31>] i915_driver_irq_handler+0x2b1/0x4a0 [i915]
[  401.224490]  [<ffffffff810abd38>] handle_IRQ_event+0x68/0x1c0
[  401.224490]  [<ffffffff810ae6be>] handle_edge_irq+0xbe/0x170
[  401.224490]  [<ffffffff81005ba5>] handle_irq+0x15/0x20
[  401.224490]  [<ffffffff81005812>] do_IRQ+0x62/0xe0
[  401.224490]  [<ffffffff814a1d93>] ret_from_intr+0x0/0xa
[  401.224490]  [<00000000f7184f85>] 0xf7184f85
[  401.224490] Code: 74 3e 45 8b 4c 24 40 45 85 c9 75 64 49 8b 44 24 30 48 c7 c1 48 9c 1a a0 48 c7 c2 f0 41 1a a0 48 c7 c6 82 c2 1a a0 bf 02 00 00 00 <4c> 8b 80 80 00 00 00 31 c0 45 8b 88 b8 00 00 00 e8 30 0f f8 ff 
[  401.224490] Call Trace:
[  401.224490]  [<ffffffffa0176d31>] i915_driver_irq_handler+0x2b1/0x4a0 [i915]
[  401.224490]  [<ffffffff810abd38>] handle_IRQ_event+0x68/0x1c0
[  401.224490]  [<ffffffff810ae6be>] handle_edge_irq+0xbe/0x170
[  401.224490]  [<ffffffff81005ba5>] handle_irq+0x15/0x20
[  401.224490]  [<ffffffff81005812>] do_IRQ+0x62/0xe0
[  401.224490]  [<ffffffff814a1d93>] ret_from_intr+0x0/0xa
[  401.224490]  [<00000000f7184f85>] 0xf7184f85
Comment 18 Jiri Slaby 2010-08-16 08:13:12 UTC
(In reply to comment #17)
> But I took two patches referred in comment 6
> https://bugs.freedesktop.org/show_bug.cgi?id=25345#c32 and backported them to
> the 11.3 kernel (see patches.addon):

This is an old kernel. Could you branch Kernel:openSUSE-11.3 instead? In 2.6.34.4, there are more i915 fixes. The two you mention are not enough.
Comment 19 Jiri Slaby 2010-08-16 08:17:34 UTC
(In reply to comment #18)
> This is an old kernel. Could you branch Kernel:openSUSE-11.3 instead? In
> 2.6.34.4, there are more i915 fixes. The two you mention are not enough.

Yeah, and if anybody want to test it, feel free to use kotd:
ftp://ftp.suse.com/pub/projects/kernel/kotd/openSUSE-11.3/
or the project I mentioned at:
http://download.opensuse.org/repositories/Kernel:/openSUSE-11.3/openSUSE_11.3/

(if you don't need Stanislav's patch for Adaptec USB<->SCSI support)

BTW. the patches were added to the upstream 2.6.34.4 kernel.
Comment 20 Stanislav Brabec 2010-08-16 09:42:57 UTC
Well, if you plan to provide a more complex update than just these two patches, then it may be OK. Fullscreen Flash did not cause any freeze in ~10 minutes.

I will keep this kernel installed and continue in testing.

Note: Please link packages preload and maybe lirc to your repository to not break 11.3 dependencies. (No change in package source is required, just a link to get them rebuilt in the new kernel context.)
Comment 21 Jiri Slaby 2010-08-16 09:49:49 UTC
(In reply to comment #20)
> Note: Please link packages preload and maybe lirc to your repository to not
> break 11.3 dependencies. (No change in package source is required, just a link
> to get them rebuilt in the new kernel context.)

Sorry, this is not my repo. This is what we have in 11.3 kernel git built on a regular basis :).

Jeff or Michal may help with linking the package, maybe...
Comment 22 Michal Marek 2010-08-16 09:56:11 UTC
We have a kabi breakage in the 11.3 branch, which is why the dependencies are broken. I haven't had time yet to look into it, will do now.
Comment 23 Parameshwara Bhat 2010-08-16 11:52:06 UTC
I reported Bug #627901 which happens to be related to this bug.

While waiting for the Update, I was advised there to run kernel with 'nomodeset' and turn off desktop effects.In KDE4, that affects font rendering, which becomes smudgy.My resolution fell to 1024 x 768. After a while of working, the folder view loses it's frame (container) and only the content of folder view are seen.In a locked screen, there is a rectangular artifact on top right hand corner.When I login, the panel loses it's theme.In krunner, text is not seen.

If I run with any of the options alone( nomodeset, turn-off desktop effects), I have a partial freeze.I can switch to VT, but no command fully executes.


My graphics chip is i915GM.
Comment 24 Jiri Slaby 2010-08-16 12:28:28 UTC
(In reply to comment #23)
> My graphics chip is i915GM.

Ok, the mandatory question: have you tried the kernels proposed in c#19?
Comment 25 Parameshwara Bhat 2010-08-16 12:51:10 UTC
(In reply to comment #24)

> Ok, the mandatory question: have you tried the kernels proposed in c#19?

No.I do not intend to as on this machine I cannot afford experimental stuff.

I provided description of all the annoyances only so that that may help understand the problem better.I am not complaining.

Whenever the updated kernel is pushed to Updates, I will take it.For the present I will live without desktop effects + with nomodeset.
Comment 26 Willy Weisz 2010-08-16 21:28:14 UTC
(In reply to comment #24)
> (In reply to comment #23)
> > My graphics chip is i915GM.
> 
> Ok, the mandatory question: have you tried the kernels proposed in c#19?

I installed the kernel-desktop from the repository (RPM file kernel-desktop-2.6.34.4-1.1.x86_64), but the experience the same freezing effect after some time of work.

My Laptop is an Acer TravelMate 6292 with Intel Graphic Mobile GM965/GL960 running openSuSE 11.3.
Comment 27 Aaron Quirk 2010-08-18 13:48:09 UTC
I have also reproduced Willy's observation. I've updated the kernel to 2.6.34.4-1-desktop (using http://download.opensuse.org/repositories/Kernel:/openSUSE-11.3/openSUSE_11.3/ per comment 19) and still experience the system freeze. 

Lenovo T60 laptop with Intel 945GM.
Comment 29 Willy Weisz 2010-08-18 15:22:17 UTC
(In reply to comment #26)

Quite happily I withdraw my comment #26. The freeze only happened once a few minutes after rebooting the system with the newly upgraded kernel.

Since then I had no more freeze even so I turned KDE4 effects on again and tested them quite intensively - i.e. I made a lot of movements back-and-forth between windows and panels.

Since I don't know what caused the above mentioned freeze, I cant say whether it was related to the problem I experienced since upgrading to 11.3. Nevertheless tend to believe the kernel upgrade helped.
Comment 30 Jiri Slaby 2010-08-19 14:06:18 UTC
I'm closing this once again. For those for who the kernel update doesn't help, it is a different issue. I ask you then to install and setup kdump (using yast). After the freeze happens (and if it is a kernel crash), the kdump kernel should write a crash dump. Otherwise, if it only an X freeze, you should append Xorg.0.log from the last run (probably with .old suffix if you booted into X again) and corresponding /var/log/messages.

In any case, create a new bugzilla entry with the info above attached.
Comment 31 Forgotten User L5I-Vwp3GS 2010-08-20 02:05:47 UTC
(In reply to comment #16)
> (In reply to comment #15)
> > I just installed 11.3 final on my laptop and ran into this issue. Has a fix
> > been pushed out through the update system yet? As far as I can tell a fix has
> > not been released through the update system?
> 
> Not yet. I committed it only few days ago.
> 
> > regular user isn't. If you want to even stand a chance of competing with Ubuntu
> > you can't afford these types of mistakes.
> 
> This doesn't make sense. This issue is present upstream, so in *ubuntu kernels
> too. If they use the latest kernel at all.
> 
> And I committed that into master (factory) today.

Sorry for the rant, it was uncalled for. I'm glad you guys are working to fix this. I think the reason I didn't see it in Ubuntu is because they were using older kernel and X versions which don't have this issue.

I'll try the kernel upgrade and see if it helps.

There are a lot of little things in OpenSuse that I like. I like that you guys replaced the horrible GTK file dialog with the good QT file dialog. I also like the enhancements in OpenOffice. My impression so far is that OpenSuse is a high quality KDE distro. Thanks again for all your hard work and patience.
Comment 32 Jeremy P 2010-08-24 02:08:46 UTC
Has the fix made it into  http://download.opensuse.org/repositories/Kernel:/HEAD/openSUSE_Factory/  yet because i am running 2.6.35.1-3.2-default
 and it freezes just as easily and crappy as before? 

Ill go back to the factory oss repo and try it there.
Comment 33 Jeremy P 2010-08-24 02:32:58 UTC
Are you serious? Are you kidding me?  I went over a year in 11.2 running compiz and opengl screensavers having up times of months. 

I went back to 2.6.34-14.8-default from 2.6.35.1-3.2-default and absolutely nothing has been fixed. I am running an intel GM4500 graphics chip and I have the same problems I had when 11.3 came out that everyone else is having. 

I cant even run a screen saver for 3 seconds without either a total lock up that requires a 5 sec off button, or if im lucky I can ctrl-alt-backspace and restart X.

Im reopening it. Maybe next time close it after fixing it. I cant believe no one else is having issues still. 
 

Can someone honestly say that they can turn on compiz and then go run the screensaver KCometen4 or Euphoria and leave it for 30 min and it wont be frozen when they come back?
Comment 34 M. Edwin Zakaria 2010-08-24 03:21:19 UTC
I use openSUSE 11.3 in HP2230s with Intel GMA4500. If I activate kwin this problem always happens. I try the kernel 2.6.34.4 in comment #19, it does not help. Upgrade to 2.6.35 from kernel:HEAD also not much different.

I read on another report that someone activate intellegacy to solve this problem, but it does not work for me.

If you need more info please tell me. I plan to install openSUSE 11.3 in hundred of PCs for public schools with Intel GMA4500 in the early September maybe I should change the plan if this problem doesn't fix
Comment 35 Forgotten User L5I-Vwp3GS 2010-08-24 03:27:32 UTC
(In reply to comment #34)
> I use openSUSE 11.3 in HP2230s with Intel GMA4500. If I activate kwin this
> problem always happens. I try the kernel 2.6.34.4 in comment #19, it does not
> help. Upgrade to 2.6.35 from kernel:HEAD also not much different.
> 
> I read on another report that someone activate intellegacy to solve this
> problem, but it does not work for me.
> 
> If you need more info please tell me. I plan to install openSUSE 11.3 in
> hundred of PCs for public schools with Intel GMA4500 in the early September
> maybe I should change the plan if this problem doesn't fix

I tried the new kernel also and it didn't help, but it did cause a new problem (see bug 633044). I tried the intel-legacy thing first and it worked. This issue is truly annoying and it's frustrating that this is still broken over a month after the release. I'm going to try the intel-legacy thing without the extra repo to see if that works.
Comment 36 Parameshwara Bhat 2010-08-24 05:52:53 UTC
I have been running Opensuse 11.3 Gnome Desktop for the last three days and I have done my routine work in that period.But I haven't had a single hang / crash in this time.I have run LXDE also for some time and have not come across this crash.This bug seems to be exclusive to KDE.
Comment 37 Jiri Slaby 2010-08-24 06:30:59 UTC
(In reply to comment #33)
> Are you serious? Are you kidding me?  I went over a year in 11.2 running compiz
> and opengl screensavers having up times of months. 

I wrote that if you still encounter any problems, you have a different issue and you should open a separate bug. Christopher who opened this bug reported that his issue is fixed.

> I went back to 2.6.34-14.8-default from 2.6.35.1-3.2-default and absolutely
> nothing has been fixed. I am running an intel GM4500 graphics chip and I have
> the same problems I had when 11.3 came out that everyone else is having. 
> 
> I cant even run a screen saver for 3 seconds without either a total lock up
> that requires a 5 sec off button, or if im lucky I can ctrl-alt-backspace and
> restart X.
> 
> Im reopening it. Maybe next time close it after fixing it. I cant believe no
> one else is having issues still. 
> 
> 
> Can someone honestly say that they can turn on compiz and then go run the
> screensaver KCometen4 or Euphoria and leave it for 30 min and it wont be frozen
> when they come back?

Yeah, it is highly likely that there are other patches needed, but do not taint this bug report. Open a new one, attach the last Xorg log, kernel log, if it is a crash where the kernel oopses (caps/numlock blinks), then also a crash dump.
Comment 38 Jiri Slaby 2010-08-24 06:34:25 UTC
(In reply to comment #37)
> Yeah, it is highly likely that there are other patches needed

BTW. I personally am hit by a bug in X: bug#597078. It may be your case too.
Comment 39 Swamp Workflow Management 2010-08-24 15:23:10 UTC
The SWAMPID for this issue is 35398.
This issue was rated as moderate.
Please submit fixed packages until 2010-09-07.
When done, please reassign the bug to security-team@suse.de.
Patchinfo will be handled by security team.
Comment 40 Stefan Dirsch 2010-09-08 11:04:30 UTC
*** Bug 615649 has been marked as a duplicate of this bug. ***
Comment 41 Swamp Workflow Management 2010-09-08 13:08:37 UTC
Update released for: kernel-debug, kernel-debug-base, kernel-debug-base-debuginfo, kernel-debug-debuginfo, kernel-debug-debugsource, kernel-debug-devel, kernel-debug-devel-debuginfo, kernel-default, kernel-default-base, kernel-default-base-debuginfo, kernel-default-debuginfo, kernel-default-debugsource, kernel-default-devel, kernel-default-devel-debuginfo, kernel-desktop, kernel-desktop-base, kernel-desktop-base-debuginfo, kernel-desktop-debuginfo, kernel-desktop-debugsource, kernel-desktop-devel, kernel-desktop-devel-debuginfo, kernel-devel, kernel-ec2-devel, kernel-pae, kernel-pae-base, kernel-pae-base-debuginfo, kernel-pae-debuginfo, kernel-pae-debugsource, kernel-pae-devel, kernel-pae-devel-debuginfo, kernel-source, kernel-source-vanilla, kernel-syms, kernel-trace, kernel-trace-base, kernel-trace-base-debuginfo, kernel-trace-debuginfo, kernel-trace-debugsource, kernel-trace-devel, kernel-trace-devel-debuginfo, kernel-vanilla, kernel-vanilla-base, kernel-vanilla-base-debuginfo, kernel-vanilla-debuginfo, kernel-vanilla-debugsource, kernel-vanilla-devel, kernel-vanilla-devel-debuginfo, kernel-vmi-devel, kernel-xen, kernel-xen-base, kernel-xen-base-debuginfo, kernel-xen-debuginfo, kernel-xen-debugsource, kernel-xen-devel, kernel-xen-devel-debuginfo, preload-kmp-default, preload-kmp-desktop
Products:
openSUSE 11.3 (debug, i586, x86_64)
Comment 42 Stefan Dirsch 2011-02-25 08:28:07 UTC
*** Bug 615649 has been marked as a duplicate of this bug. ***