Bugzilla – Bug 827196
KDE Printer Control Module needs root password Two Times
Last modified: 2015-11-10 08:24:22 UTC
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/29.0.1548.0 Safari/537.36 SUSE/29.0.1548.0 When you activate KDE Printer Control Module from Kickstart menu it asks for Root password. You then have to enter root password Again to change any settings in printer options. Reproducible: Always Steps to Reproduce: 1.open kde printer control module and enter root password 2.click on configure in the printer module window 3.change some settings and click apply and enter root password Expected Results: I do not expect to enter the root password two times to change printer settings.
I don't know if the "KDE Printer Control Module" belongs to KDE3 or KDE4. I just guess and set the Bugzilla component to KDE3. FYI: KDE modules belong to the Bugzilla component KDE. The Bugzilla component Printing is primarily meant for the base printing system (CUPS and printer driver packages) but not for user application programs that provide printing related functionality, compare its matching Printing development project in the openSUSE build service https://build.opensuse.org/project/show?project=Printing
I hit this same problem (or very similar) using XFCE in 12.3, I get prompted for root's password to cancel a user print job (see attached screenshot). However, if I go to CUPs web page, I can cancel the jobs without any password. The error message mentions "org.opensuse.cupspkhelper.mechanism.job-edit". It is not a KDE problem, IMHO.
It is not a minor problem. Wait till Linus Torvalds sees it - do you remember the last time? >:-P
Created attachment 546165 [details] screenshot of root prompt in xfce
I don't know if the "KDE Printer Control Module" also uses cups-pk-helper. Regarding cups-pk-helper, see http://www.freedesktop.org/wiki/Software/cups-pk-helper/ "cups-pk-helper is a PolicyKit helper to configure cups with fine-grained privileges." If the issue is related to cups-pk-helper, the root cause could be that those fine-grained PolicyKit privileges must be restrictive by default, compare bnc#752454 But the initial comment#0 here is not about whether or not the root password is requested at all but that this password is requested twice and that could be an issue only in the "KDE Printer Control Module" - i.e. an issue in that KDE module. Please do not mix up different issues (even if they look similar they are actually different) in one same bug because usually then it gets moved around for some time and finally it ends up nowhere.
(In reply to comment #1) > I don't know if the "KDE Printer Control Module" belongs to KDE3 or KDE4. > I just guess and set the Bugzilla component to KDE3. > > FYI: > KDE modules belong to the Bugzilla component KDE. > > The Bugzilla component Printing is primarily meant for the > base printing system (CUPS and printer driver packages) > but not for user application programs that provide > printing related functionality, compare its matching > Printing development project in the openSUSE build service > https://build.opensuse.org/project/show?project=Printing It is KDE4, I missed that somehow.
... and I guess it does not depend on the platform (currently x86_64) but happens on "all" platforms.
(In reply to comment #5) > But the initial comment#0 here is not about whether or not > the root password is requested at all but that this password > is requested twice and that could be an issue only in > the "KDE Printer Control Module" - i.e. an issue > in that KDE module. In the forum he complained about getting asked for the root password, and I explained to him how to use the cups web interface instead. I asked him to report on Bugzilla. Ok, creating a new bug: Bug 827331 - Desktop ask for root password to cancel user print jobs.
Carlos Robinson, why did you change back the platform from "all" to "x86_64"? What did you reproduce that indicates that the issue here depend on the platform and happens only on "x86_64"?
(In reply to comment #9) > Carlos Robinson, > why did you change back the platform from "all" to "x86_64"? I assure you I did not. It must be a glitch of the bugzilla system or firefox, but I must be emphatic that I did not myself change it. Going back to the email I see that it appears as if I did change it. But as I did not, it must have been some automatism that I can not understand. Now I change it back to All.
It is possible, that scrolling the page using the scroll wheel, and the mouse pointer to be in the center of the page, that items in the drop lists change? I'm trying to reproduce the failure, but I can't.
(In reply to comment #1) > I don't know if the "KDE Printer Control Module" belongs to KDE3 or KDE4. > I just guess and set the Bugzilla component to KDE3. > > FYI: > KDE modules belong to the Bugzilla component KDE. > > The Bugzilla component Printing is primarily meant for the > base printing system (CUPS and printer driver packages) > but not for user application programs that provide > printing related functionality, compare its matching > Printing development project in the openSUSE build service > https://build.opensuse.org/project/show?project=Printing Why is this still listed as KDE3, I have already indicated it is KDE4. As far as comment #7, I have no idea since all my machines are x64 hence the original hardware tag I entered.
(In reply to comment #13) > (In reply to comment #1) > > I don't know if the "KDE Printer Control Module" belongs to KDE3 or KDE4. > > I just guess and set the Bugzilla component to KDE3. > > > > FYI: > > KDE modules belong to the Bugzilla component KDE. > > > > The Bugzilla component Printing is primarily meant for the > > base printing system (CUPS and printer driver packages) > > but not for user application programs that provide > > printing related functionality, compare its matching > > Printing development project in the openSUSE build service > > https://build.opensuse.org/project/show?project=Printing > > Why is this still listed as KDE3, I have already indicated it is KDE4. As far > as comment #7, I have no idea since all my machines are x64 hence the original > hardware tag I entered. Ok nevermind, I figure out how to change the setting. I was not looking for settings at the bottom of the web page and the way chromium displays this page the commit button looks like the last thing on the page.
@Lee, if i understand correctly, the issue is that you have to enter password twice? On entering the kcm, and changing a setting? I cannot reproduce, but i am using KDE workspace 4.11 (4.10.90)
(In reply to comment #15) > @Lee, if i understand correctly, the issue is that you have to enter password > twice? On entering the kcm, and changing a setting? > I cannot reproduce, but i am using KDE workspace 4.11 (4.10.90) You are correct, I have to enter the root password 2 times to get the paper size changed on my printer. I see for some reason I have not recorded the version of KDE I am using. I am on another machine at the moment so here is the bug from kde https://bugs.kde.org/show_bug.cgi?id=321650 I have not checked any of these other pcs here but I can and report here if you think it would help. So 4.10.90 is ahead of 4.10.1 correct?
(In reply to comment #16) > So 4.10.90 is ahead of 4.10.1 correct? Yes. That is second beta of KDE 4.11.
Do we still need the version, it is listed as 4.10.4 "release 569".
(In reply to comment #10) > (In reply to comment #9) > > Carlos Robinson, > > why did you change back the platform from "all" to "x86_64"? > > I assure you I did not. It must be a glitch of the bugzilla system or firefox, > but I must be emphatic that I did not myself change it. That is Bug 828779 - Firefox refresh badly on Bugzilla
*** Bug 864122 has been marked as a duplicate of this bug. ***
This version is out of maintenance, if you still see the problem, please reopen and move the bug to a more recent product.