Bug 902004 - Email links to bugzilla with varying URLs
Summary: Email links to bugzilla with varying URLs
Status: IN_PROGRESS
: 1213784 (view as bug list)
Alias: None
Product: openSUSE.org
Classification: openSUSE
Component: Bugzilla (show other bugs)
Version: unspecified
Hardware: Other Other
: P5 - None : Enhancement (vote)
Target Milestone: ---
Assignee: Ryan Wilson
QA Contact: E-mail List
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2014-10-21 07:48 UTC by Per Jessen
Modified: 2023-07-31 05:09 UTC (History)
5 users (show)

See Also:
Found By: ---
Services Priority:
Business Priority:
Blocker: ---
Marketing QA Status: ---
IT Deployment: ---


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description Per Jessen 2014-10-21 07:48:41 UTC
The links in the emails sent by bugzilla seems to vary quite a bit - for instance, for bug#899714 

2014/10/03 first reported
http://bugzilla.opensuse.org/show_bug.cgi?id=899714

2014/10/07 an update
http://bugzilla.suse.com/show_bug.cgi?id=899714

2014/10/10 someone added themselves as cc
http://bugzilla.opensuse.org/show_bug.cgi?id=899714

2014/10/13 I added an entry
http://bugzilla.suse.com/show_bug.cgi?id=899714

2014/10/14 reopened
http://bugzilla.suse.com/show_bug.cgi?id=899714

2014/10/20 info reqstd
http://bugzilla.novell.com/show_bug.cgi?id=899714


so, "bugzilla.opensuse.org", "bugzilla.suse.com" and "bugzilla.novell.com" ? Is bugzilla going schizo? :-)

It looks to me as if the link address depends on how the updater accessed the report, which is probably not quite right.
Comment 1 Ryan Wilson 2014-10-21 14:51:03 UTC
Bugzilla formulates the email links using the URL in which the change submitted made their change. Since we did not expand Bugzilla to multiple URLs prior to the update, this is a new "quirk" of the system.

I am currently working on an extension for Bugzilla to instead pull the URL from the product's brand to avoid such confusion.
Comment 2 Ryan Wilson 2016-05-02 16:28:44 UTC
Adding additional conditions to this bug from https://progress.opensuse.org/issues/11720

Current behavior also breaks email threading. If I'm able to correct the URL, I should also be able to correct the email header at the same time.

Added to this week's work queue.
Comment 3 Ryan Wilson 2016-05-12 20:37:06 UTC
Enhancements laid out in this bug are currently being tested.
Comment 4 Lars Vogdt 2016-11-28 21:42:46 UTC
Any news?
Comment 5 Ryan Wilson 2016-11-28 21:54:25 UTC
Enhancement tests during the time of the last comment were not successful and more work was necessary. Unfortunately, the enhancement got pushed out of the work queue shortly after.

I will add this enhancement back to the work queue, and work should resume next week. If this does not end up being the case, I will update this bug accordingly.
Comment 6 Ryan Wilson 2016-12-08 16:01:50 UTC
This bug has been added to the active working queue.
Comment 8 Andreas Stieger 2023-07-30 08:44:46 UTC
*** Bug 1213784 has been marked as a duplicate of this bug. ***