Bug 902615 - network:telephony: Please update contact information
Summary: network:telephony: Please update contact information
Status: REOPENED
Alias: None
Product: openSUSE.org
Classification: openSUSE
Component: Bugzilla (show other bugs)
Version: unspecified
Hardware: Other Other
: P5 - None : Normal (vote)
Target Milestone: ---
Assignee: Adrian Schröter
QA Contact: E-mail List
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2014-10-25 11:59 UTC by Ákos Szőts
Modified: 2014-10-27 13:26 UTC (History)
2 users (show)

See Also:
Found By: ---
Services Priority:
Business Priority:
Blocker: ---
Marketing QA Status: ---
IT Deployment: ---


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description Ákos Szőts 2014-10-25 11:59:37 UTC
When I tried to report a bug through the OBS page (via the "Report Bug" link), after submitting it Bugzilla said:

Bugzilla was unable to make any match at all for one or more of the names and/or email addresses you entered on the previous page. 

Please go back and try other names or email addresses.
CC: 	opensuse.org@jerris.com did not match anything 
        team@kamailio.org did not match anything

Could you please update the contact information? Thank you!
Comment 1 Jan Engelhardt 2014-10-25 13:08:26 UTC
I suppose it might be possible that the "Sign up" link on build.opensuse.org does not actually create a bugzilla account. As such, BZ would not know the address enlisted for the global account.
Comment 2 Ryan Wilson 2014-10-27 13:14:46 UTC
(In reply to Jan Engelhardt from comment #1)
> I suppose it might be possible that the "Sign up" link on build.opensuse.org
> does not actually create a bugzilla account. As such, BZ would not know the
> address enlisted for the global account.

This is correct. Even if build.opensuse.org uses the same login credentials as external services such as the wiki, the account isn't created on any of these individual systems until the first login. In order for this account to appear in Bugzilla, the user must log into Bugzilla using their new credentials once.
Comment 3 Jan Engelhardt 2014-10-27 13:18:25 UTC
And that is what the OP dislikes. The "Report bug" link on 
https://build.opensuse.org/project/show/network:telephony links to a Bugzillan URL and specifies accounts that Bugzilla has no idea about because those users have never logged on to BZ.
So either BZ accounts are created on user creation, or the link ought to be replaced somehow by alternate means, e.g. mailto:.
Comment 4 Ryan Wilson 2014-10-27 13:26:03 UTC
(In reply to Jan Engelhardt from comment #3)
> And that is what the OP dislikes. The "Report bug" link on 
> https://build.opensuse.org/project/show/network:telephony links to a
> Bugzillan URL and specifies accounts that Bugzilla has no idea about because
> those users have never logged on to BZ.
> So either BZ accounts are created on user creation, or the link ought to be
> replaced somehow by alternate means, e.g. mailto:.

In the case of this, the bug will need to be brought to the attention to individuals who handle the build (which it appears to be assigned to). What I provided in comment 3 and the accounts mentioned in the description can be used in the debugging process. I apologize for the premature resolution of this bug (I only maintain the Bugzilla system itself)